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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 4,550 reviews
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge motor has a high pitched noise. I notice it but my wife doesn't. Ice cubes fall from ice box every time we open drawer. Has plenty of space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lynny! Thanks for being part of our family. I'd like to help here. On this link: https://bit.ly/2wu9utO you will find information on how to reduce abnormal sounds while your unit is operating. To prevent ice from falling in the drawer compartment, turn off the ice production by pressing Ice Off button on your control panel as long as the ice tray is fully complete.
      ^Rafael Samsung

  • Rated 5 out of 5 stars

    Perfect buy for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Best Buy delivered my product I knew I had made the right choice! They didn't just drop off. They helped me install very carefully and made sure I understood in full how to use my product and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our frig it is efficient, roomy,and love the fingerprint resistant finish, it is clean looking all the time. I have acdditional space as it is deep shelves and roomy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you found that perfect fit for your family with our French Door Fridge. Welcome to the Samsung family! ^Cat Samsung

  • Rated 4 out of 5 stars

    Happy now that the problem was solved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new refrigerator. Quite large. Love the split shelves, would not have anything other.not happy that the ice maker had to be fixed as it was a new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Does a great job maintaining temperatures of both the fridge and freezer. I dont use the water feature much but at least it's there if I need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job with limited freezer space

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat tough to clean, but flexible storage, has nice quick cool feature and adjustable humidity. Freezer is decent for the size of fridge but not a ton of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a high tech fancy refrigerator! So much space and looks perfect in my kitchen! I love the power freeze mode and that you can adjust your freezer temp as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd fridge from samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was dented by the moving company. And when the fridge tried to get cold it would make a wierd sound. And the water tasted bad. Buttttt. With this new fridge no sound and water taste way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to drive a little ways to get this Samsung fridgerator. open box awesome deal! Manager even gave me 10% more off.bestbuy workers loaded it up on my truck,would have had to wait a couple days for delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I like the way the shelves and the storage are designed. I also like the way the freezer is designed and appreciate the cold water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it. 'Nuff said.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great looking, good capacity, versatile, awesome fridge, and my wife loves it. It's her favorite appliance. Stays clean pretty well, unlike the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we had to get this Fridge cuz our othe Samsung took a plunge after 10yrs. This was a great choice. Door opening to the modifications of how the shelf’s are inside are just worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this beautiful refrigerator. It’s just what’ll needed to complete my kitchen. The delivery through beat buy was perfect. They were on time and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time making a big purchase and i do not regret it at all. the only thing i regret is not getting the protecting plan. lol but overall it’s amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid fridge. The water dispenser is inside the fridge so I would recommend filling a larger vessel with water and use that instead of opening the door every time to get a drink of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung refrigerator. I love the french doors. The design provides a lot of extra shelf room inside the doors. I'm very happy with all the features of this refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mary, You deserve to enjoy the great features your Samsung refrigerator has to offer. Thank you so much for the 5-star review. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size ! Compartments and shelves and just right. Love the beep feature if door isn’t left open. Ice maker is awesome ! And love the inside door water .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it's really big and energy saver. Great quality and I paid half the price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's size means less lost leftovers and easier access even for those who are of short stature. Freezer set up with extra drawer is great. Love the pantry drawer that keeps meat fresh longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious. Quite. Great Looking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Compartments are easy to detach to make room for bigger items. It's super quite and very modern looking. Plus the price is very good as well. Great value! thanks best buy

    I would recommend this to a friend