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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4550 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 4,550 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refriverator is beautiful. Love the water spigot inside the door. So glad we didnt get the ice and water in the door. Love the extra room you get by not having it in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps food cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have this frig for one month, zero complaints. It keeps food cold, unlike the frig I had to get rid of. Ice sometimes falls off the back of the ice tray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fridge space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get things cold really fast. Lots of fridge space too! My old fridge would have been full but this fridge looks halfway full. I enjoy the space! Freezer is huge too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! the water source on the inside is perfect and the interior is really well laid out and organized. best purchase i've made for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Lots of freezer space. I wish the inside gave me the option to fold more than one shelf for large items But other than that I love it. The space on the doors hold large bottle and container of drinks.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the great feedback, Lomax! For information and availability of parts and accessories (such as an extra "slide-in" shelf for your RF261BEAESR), give us a call at 800-SAMSUNG.

      - Ms. SamsungMsSamsung

  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok refrigerator. Loud. Makes lots of noises and ice maker is very slow. I’ll stick to Samsung TV’s only from now on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I appreciate you for sharing your concerns. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone. Thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no complaints with the fridge since purchase and installation. The only thing that is less than perfect is the right door handle, which is a bit loose in its housing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best units we shopped for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped for a long time and found that each of the features we wanted came in this unit. From in store storage to the height slide shelves it all came together in this well priced unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful spacing and great lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the French door arrangement which gives you great shelving space and the lighting is wonderful. Only thing is ice tray drops ice out of back end when opening freezer door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm happy to heat that the spacious design of this refrigerator is meeting all your needs. ^Lo Samsung

  • Rated 5 out of 5 stars

    very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very nice fridge ,priced right , very professional delivery men. altogether a great experience .Delivery was right on time and no damage was done to my house or my new fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good storage space but exterior is a pain to clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous refrigerator was a stainless steel Frigidaire which was the best when it came to cleaning! I could use any product or even a cloth with some water and it cleaned up beautifully. This new Samsung is not ideal for cleaning. I went out and bought stainless steel cleaners and it leaves terrible streaks behind. I bought three different products and they all leave streaks on this refrigerator. That’s my only complaint. Everything else about this refrigerator is nice and works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Leya1,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator is part of your family now. We apologize for the inconvenience that you're having a problem cleaning your refrigerator. We will surely notate your feedback to continue to develop better products in the future for our consumer's convenience.

      I highly recommend clicking these links for regular maintenance of your refrigerator's lifetime:
      https://www.samsung.com/us/support/answer/ANS00079481/

      You may opt to watch this video on how to deep clean your Samsung refrigerator:
      https://www.youtube.com/watch?v=vWp2bnE3uhQ

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144322320

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    This is working out great. Lot of space and ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a good amount of shelves and door holders that lets me organize it how I want. The ice maker holds plenty of ice which I use a lot of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the frig since july and havent had any problems with it. Really good frig I like it. I’m giving it a 4 because I haven’t had it for long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living with a housefull of guys requires a large fridge and this one is perfect. Only down side is trying to clean the handprints/smudges off the front of the stainless steel (probably not an issue if you get the black/white one).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fridge at great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stainless Steel fridge at a good price. Our old fridge had gone out and they delivered and set it up for us. Very quick and easy. The delivery people were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge for the Money$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this thing, very energy efficient, and yes it did make extra noise when the energy savings mode was turned off, however when on its not that bad, I love this thing and Its so awesome looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RefrigeratorI love the refrigerator as the Waterfill Treyson system is inside the door. I do not have water all over the kitchen floor. Due to multiple children in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one of these refrigerators we have purchased for several rental properties. The reason is quality of finish, great price, counter depth and zero issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with my fridge. I was hesitant about the water dispenser because of its position. After dispensing a full glass it no longer comes out cold. But it's pure so it's good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 25.5 cu ft French door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a french door refrigerator before. I love it. Bright and spacious with plenty of freezer room. A little loud when on auto defrost but otherwise really quiet.

    I would recommend this to a friend