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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.5 out of 5 stars with 3915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the STRDH590 receiver's excellent sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power. While the receiver boasts numerous features and 4K capability, some users have noted concerns about bass, heat, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,915 reviews
  • Rated 5 out of 5 stars

    Great Bang for Buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Had existing speakers from an older Sony Home theater system and this made those speakers sound much better. Auto tuning feature is a huge plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the fantastic sound quality of our STR-DH590, 5.2 multi-channel AV Receiver- especially when paired with your existing speakers! We are also pleased you are satisfied with the Auto Calibration function of this receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Feature Rich Reciever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a receiver for my 5.1 surround sound living room which had a minimum of 2 HDMI in-ports and 1 HDMI out for my 4K TV. This didn't disappoint. Very good sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    No 4k 60 FPS on Apple Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Sound was good. Remote CEC worked pretty well. CONS:4k 60 fps would not work with apple TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhkmsu, thanks for choosing and purchasing our product. We're glad you like the sound quality and CEC function of your new TV. We're sorry to hear that you have an issue with your SONY unit. Be sure to use a High Speed HDMI Cable with Ethernet. When you use high bandwidth video formats such as 4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, a Premium High Speed HDMI Cable with Ethernet, which can support bandwidth up to 18 Gbps, is required. Please check this link for more details:

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553102.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Upgrade from the old sytsem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a failry price unit that makes integration with sony tv and other products a must have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,

      Awesome! We're glad to hear that you like the AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on smart tv. Like the different sound modes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alan,

      Awesome! We're happy to hear that you like the easy setup function and sound modes of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Budget product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a low clanging sound when it's in the mood to do so. That would matter to me if I intended to run the device at a low volume, as an apartment-dweller might wish to do. It syncs well with my tablet for playing Pandora. There is no pre-amp connection as certain turntables would require. It gets better FM reception than my previous receiver. There is no AM tuner. Look at the types of connections on the back and compare to your needs before buying this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Willie,

      Thanks for sharing your review and experience with the STRDH590. We're glad that you like the signal reception of the receiver and how it works well with your tablet. It's unfortunate that you hearing a noise when using the receiver. You may refer to the troubleshooting steps on these links to help resolve the issue:

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553194.html
      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00024757

      To connect a turntable, it must have a built-in amplifier or an in-line amplifier must be used to connect the turntable to another input on the receiver. NOTE: Sony does not produce an in-line amplifier.

      In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Receiver Model Number:
      Issue:
      Additional Information regarding your experience with the STRDH590.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater sounds great coming from this Sony 725 watt 5.2 reciever. It's loaded with all the best features and has great 4k pass through. Night mode a real plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No Complements. Dead HDMI Out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI out would sometimes not link with a Sony ARC compatible TV and eventually HDMI out would send audio only-no video. Main purpose of this purchase was to improve movie watching but also be able to watch TV in pass-through mode (I.e. TV speaker only). This seemed like a good concept-entry level receiver with HDMI switching/pass through, and it did sound good In a small room paired with a center, R, and L when it worked. Best Buy wouldn’t exchange due to timing but Geek Squad took it in and is sending to Sony for warranty service. Not a good value with all the wasted time. TL/DR: HDMI Out dead. BB sent back to Sony for repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our receiver in the garage go out so we needed an emergency replacement at a low cost. They didn’t have the one we wanted so this is what we grabbed. It’s got everything we needed and works so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Major upgrade for my family room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continued great quality from Sony. Instructions were a breeze. I swapped in the new system in 10 minutes. Significant improvement over my dated Onkyo system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brynn, Thank you for upgrading to your new STRDH590 receiver. Good to know it fit perfectly in your family room. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. -Sam Sony_US

  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the replacement unit we needed. Does everything we expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCLTV,

      That's great! We're glad to hear that you like your new Sony AV receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Nice receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up with my in ceiling sonance Mag 8 and a subwoofer and set up was very easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coach5, That's awesome! The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    NICE SYSTEM

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product price and service We get a lot of items for coaches and you guys always do a great job for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BEAR,

      You made the right choice with the STRDH590! It's great that you were assisted professionally. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Surround sound receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales support and product. Explained differences in the components and best matches. We were assisted from start to finish

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigSceenTVwSurroundSound, Excellent service! You'll surely love your STR-DH590, 5.2 multi-channel AV Receiver. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Better than a sound bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older receiver. We needed a HDMI ARC port to sync our tv with our hardwired home theater surround sound. Easy installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GR8TV,

      Very nice! We're glad you like the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Home entertainment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to replace an old speaker. This one has been great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryH, we're glad you like our product! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated our older receiver with this receiver and we are happy that we updated! Excellent receiver to purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello vicesa,

      Thank you for the purchase and we're glad you're happy with your AV receiver upgrade. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new receiver and are very pleased with the Sony product. Best Buys is a good store to purchase such products and we will continue to do so.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyReceiver,
      Thank you for sharing your wonderful shopping experience. Your satisfaction with your new Sony receiver means a lot to us. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for room movie viewing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not handle my speaker system, sounded good for someone wanting a movie sound for tv, I like loud music and this one wasn,t able too do that,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loudmusic,

      Thanks for the feedback. Double-check if the speaker pattern is correct. Also, the sound will depend on the source that you're playing. Try to test tone to isolate the issue. Check the link on how to.

      https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553358.html?search=test%20tone

      Hope this helps!
      David Sony_US

  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Overall good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this receiver to replace an old one that was not working and I am overall happy with it. I am having an issue with the subwoofer connect and it does not seem to work.

    I would recommend this to a friend