Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
Multi port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I needed this for my chrome book and it has great use.
I would recommend this to a friend - Pros mentioned:Ease of use
USB-C Docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great, been using to connect Laptop for work at home. affordable docking station.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection.
Good product even though the brand is new to me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried about this product since I've never heard of this brand before, but I took a chance on it and it actually works fine. I used it for my laptop so that I can connect an art tablet and other cables to my laptop. It works fine, just as advertised. No issues with what I use it for.
I would recommend this to a friend- Pros mentioned:Ease of use
Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station works great. It enables me to only have to plug one thing into my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection.
- Pros mentioned:Ease of use
Nice extension to PC Inputs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great!!! Works as advertised. Easy to install and realizable.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI
- Cons mentioned:Compatibility
USB yes HDMI NO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with MAC M1 chip. Dual HDMI won’t work! J5 is still working on compatibility issues
I would recommend this to a friendBrand response from J5create Team
Posted .Hi John, thank you for the review. Our team are trying to come up with a driver for M1 computers. We do apologize for the inconvenience. If you have are any questions, please call in and our agents will be happy to assist you. Kindly, j5create.
- Pros mentioned:Hdmi
hookup more accessories
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for new laptops without many ports to hookup accessories.
I would recommend this to a friend - Cons mentioned:Compatibility
J5 create dual hdmi
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station Stopped working less than a year.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more specific details about this issue. Their information can be found on j5create website under the Support tab. Thank you.
- Pros mentioned:Hdmi
This docking station is amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station makes connecting multiple devices easy. Has USB-C, USB 2.0 and HDMI ports to handle most of your devices.
I would recommend this to a friendBrand response from J5create Team
Posted .Scooter64, Thanks for taking the time to write a review on your experience with the JCD381.
Have a great day,
j5create
- Cons mentioned:Heat
USB1/VGR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good USB but it runs HOT from time to time. Otherwise, I like the USB and VGR plugins.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Brad, generally, adapters emit some heat as a normal part of its operation. We appreciate your feedback. Take care.
docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you need to set up more then one monitor for your computer then you will need this device.
I would recommend this to a friendBrand response from J5create Team
Posted .Provide extra connectivity for your computer when needed.
- Cons mentioned:Compatibility
Will not recommend this product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the simple reason that it gave more options. I am running Mac OS Catalina 10.15.9 and apart from USB A nothing else works, I have uninstalled the product, removed extensions and tried it again. never get it to work. Pretty upset with it. I contacted the support, they were very nice to send the same instructions as in their support site. hence 2 stars.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am terribly sorry that you have had this experience with the product and the support process. During the troubleshooting process our representatives have to start with the basic steps to gather the needed information to find a resolution. That being said Mac OS Catalina has some additional security settings that will prevent device drivers from being allowed.
If you still have the device I would recommend to get back in touch with our support team, by phone may be best so that you can receive support in real time. Again I apologize for the inconvenience that you have incurred while attempting to set up the docking station. We appreciate your feedback and would like to resolve this issue for you.
Thank you,
J5Create
- Pros mentioned:Ease of use
Convenient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great interface for my surface pro 7. Connects easily to the computer and tv to do zoom
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Kheld, thank you for purchasing our JCD381 Mini Docking Station and it's nice to hear our device works nicely to your Surface Pro 7. Thanks again, j5create.
- Pros mentioned:Price
Workhorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as advertised and nicely priced.Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Dual monitor office setup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to replicate my office at home with dual monitors. Easy to set up and works well.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI
- Pros mentioned:Hdmi
docking station
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI mini-docking station has all the necessary ports
I would recommend this to a friend - Cons mentioned:Compatibility
Dual Screens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with the new MacBook Pro with the M1 chip but other than that it would be great
I would recommend this to a friendBrand response from J5create Team
Posted .Adl0115, I apologize for the troubles this is causing. We do have an "On-Hold" list for customers in this situation. If interested in being added to the list, feel free to give us a shout via chat or phone and an agent will gladly assist.
Hope to hear from you,
j5create
- Pros mentioned:Ease of use
Easy peasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well as advertised. Very simple and easy to use. Plug and play when using Win 10
I would recommend this to a friendBrand response from J5create Team
Posted .The driver is automatically downloaded when plugged in a network environment.
- Pros mentioned:Overall performance
Perfect for the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. It is powerful enough to handle all our needs.
I would recommend this to a friend Bang for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for dual monitors. Very pleased with my purchase.
I would recommend this to a friend