Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1328 reviews
(1,328 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works perfectly straight out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but note it only has a A single 4K HDMI output. The second HDMI output is just standard. This did not impact what I was using it for. This device will allow you to extend your screens to two instead of just duplicate them.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Kevin!
That's great news! I'm happy to hear that you've had so much success with your device and I hope that you continue to do so. :)
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
USB Mini Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and easy to use Mini Docking station device.
I would recommend this to a friendBrand response from J5create Team
Posted .Extend your visual workplace with excellent dual-video HDMI. Thank you and enjoy.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works as suggested and was very easy to install.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Mitch!
Awesome! I'm glad to hear the JCD381 is working well for you and I hope it continues to for a long time coming. If you ever have any questions regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for our computer needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this, great for hooking up my work computer on the road trips.
I would recommend this to a friendBrand response from J5create Team
Posted .Great for multiple purposes, the JCD381's unique architecture makes working from home, office or on the road easier with everything you need in one. If needed, feel free to contact support on the casing with questions, concerns, warranty information and an agent will be glad to assist.
Cordially,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good for usb drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how its compatible for Samsung laptops and easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This mini dock is great for Windows PCs and Macs. Just download the drivers and plug it into a USB-C port. Thank you for taking the time to write up a review.
Have a nice day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wonderful for all those add-ons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is wonderful for all the add-ons to our Macbook Pro.
I would recommend this to a friendBrand response from J5create Team
Posted .Jules, I'm excited to hear the JCD381 was the perfect add on for your needs.
Thanks,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
j5create Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best compact docking station for my new home office needs
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Marie,
I am happy to hear that the JCD381 is a useful addition to your home office. This mini dock will allow you to connect two additional HDMI displays, significantly increasing your desktop space.
Cheers,
The j5create team
Rated 4 out of 5 stars
Works great when powered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a docking station when powered. However, Could not get my second monitor to work with my docking station
I would recommend this to a friendBrand response from J5create Team
Posted .Bond007 - thanks for the feedback on the JCD381. In the case where only one HDMI port is outputting video, we recommend reaching out to support printed on the packaging to speak with an agent and troubleshoot in order to narrow down the root of the problem. If the issue still persists, we then suggest exchanging the JCD381 as it is potentially defective and covered under a 2 year manufacturer's warranty. Thank you again for your input.
Cordially,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
It is Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great and does everything I wanted and need.
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad the Dock was a nice fit for everything you needed. Thank you!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its pretty dang gooooooooooooooooooooooooooooooood
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating, Bacon. Take care, j5create.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great! Does exactly what I needed it to.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB computer peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port.
- Pros mentioned:Size
Rated 5 out of 5 stars
USB
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Very slim which is nice.
I would recommend this to a friendBrand response from J5create Team
Posted .Its compact and lightweight design, making it great for use on the go.
Rated 4 out of 5 stars
??????????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a bit of time to figure it out, but it seems to be doing what I need it to be doing.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection. Thank you for your review.
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
multifunctional tiny gadget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product is so useful, i can plug in several usb's at the same time.
I would recommend this to a friendBrand response from J5create Team
Posted .Useful product for different purposes; the JCD381's compatibility with Windows and Mac OS' make the perfect add on for adding displays.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my computer and multiple monitors. Easy install
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD381 is an easy way to add extra ports and functionality to your computer. We are happy to hear that it was easy to install.
Thanks for the review,
j5create
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
easy hookup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hookup for docking two monitors. Gets rid of old wires.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for taking the time to review the docking station. It’s a great way to clean up your workspace of extra components. Have a great day.
Thanks,
j5create
Rated 4 out of 5 stars
Mini docking station thats easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been working good, sometimes the picture on my screens lose clarity but only temporarily.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The loss of clarity sounds like something that our customer support team can help you with. You can find our contact information on the j5create website under ‘Support’. I am glad that the mini dock has been working well for you.
Thanks,
j5create
Rated 5 out of 5 stars
Great all in one
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for setting up an office with all monitors and peripherals in one spot. My wife has been using it for a while now no complaints at all
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good docking station, easy to use and very useable
I would recommend this to a friendBrand response from J5create Team
Posted .Extra connectivity for your computer.
- Pros mentioned:Size
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mini docking station is awesome. It works great.
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for leaving your feedback on the JCD381 docking station. It will let you connect two HDMI monitors to your laptop through a USB-C port that supports display port alternate mode.
Thanks,
j5create






