Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The issue is my Surface does not have sufficient portals and this particular docking station has limitations.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you have any questions about the functionality of this docking station our customer support team would be happy to help. You can find our contact information on the j5create website under the ‘Support’ drop down.
Thank you,
j5create
Great product for connecting multiple devices!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for connecting multiple devices! Salesperson helped find what we needed
I would recommend this to a friendBrand response from J5create Team
Posted .Hello unicornofoklahoma, thank you for choosing our product and happy to hear it has what you needed. Kudos to your salesperson! j5create.
Good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 other jCreate docks. On one, the HDMI port died, on the other, one of the USB-A ports quit. Bothe we’re 2 years old. So far, this one is fine, although I would like to have at least one USB-C port. Ethernet connectivity on all,3 docks has been good.
I would recommend this to a friendPretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to download the software. It held 2x Samsung note 9 charges. And some more........
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Yes, we recommend that the driver software for our devices be installed before connecting to your computer. It is great to hear that the docking station is meeting your needs.
Thank you,
j5create
- Cons mentioned:Connectivity
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, despite installing the drivers from the website. I reached out to their tech support and got no response before having to return to get my money back.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and can reached by phone, email or live chat. Cordially, j5.
a review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. I just wish the cord was longer as that would be helpful
I would recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, we keep the cord at a reasonable length to avoid signal degradation. Thank you for your review.
director
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A needed product for my new computer I recently bought
I would recommend this to a friend- Cons mentioned:Heat
The device overheats when using more than 2 ports.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter failed to recognize the Ethernet port. The adapter also began to overheat once more than 2 devices were connected to it simultaneously. My external hard drive failed and data was completely erased after I connected it to this adapter.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Donny!
I'm so sorry to hear that this happened to you! The hard drive issue sounds like there might be something deeper going on since that isn't something that can happen on our device, but we'd be more than happy to troubleshoot with you and get to the root of the issue. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
Creek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5Create Type-C dual HDMI docking station is excellent for dual monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Creek, for your review. It's nice to run dual monitors. Have a nice weekend.
A must have.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have..!! It makes your MacBook Pro much powerful tus already is. You have ti buy it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 will let you experience the full potential of your MacBook. The additional ports for displays, Ethernet, and more will let you build out full workstation. Thank you for choosing this j5create docking station.
Cheers,
j5create
Does what it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good dock. Not sure what else to say other than it does what it does
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for you positive review. Have a nice day.
HDMI MINI DOCK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for adding other devices USB outlets for your laptop
I would recommend this to a friendperfect for 2 monitors with laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what was needed to replace what lightening destroyed. Shipped quick and plug & play.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Paul,
Sorry to hear that the lightning got your previous device. Glad to hear that the mini docking station got you back up and running. Have a good day.
Cheers,
j5create
Great add on for Surface Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to connect a couple of monitors, printer, keyboard, mouse and network cable if needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Providing various capabilities is what the JCD381 does best due to it's Ethernet, HDMI, pass through-charging and USB ports for peripherals all in one making it convenient for the user; we appreciate your positive review, thanks!
Respectfully,
j5create
- Cons mentioned:Compatibility
Not for Mac’s M1 pro chip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this product is great for Windows users and such, but does not work well with the MacPro with M1 pro chip. It doesn’t read the HDMI port and trying to look for a driver online to see if it’s compatible is nearly impossible.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Depending on the OS you have, different instructions apply and if you could please contact our support team, a specialist will be more than happy to lend a helping hand. Their information can be found on our website under the "Support" tab. Thank you.
Laptop docket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compatible to many laptops. Easy to connect to the proper cords.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports all USB-C devices. Thank you for your review.
- Cons mentioned:Compatibility
Barely works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with my HP device have to unplug power
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, in order to narrow down the exact issue you are experiencing, we recommend contacting support on the packaging and a specialist will be ready to assist in resolving this. Respectfully, j5create
Docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was super helpful. the think pad replacement was great
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our device. Enjoy!
Powerful Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works!!! A powerful box…wasn’t sure how to hook it up, but I did it!!!
I would recommend this to a friendBrand response from J5create Team
Posted .Extend your visual workplace with excellent dual-video HDMI. Thank you and take care.
What you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value dual monitor docking solution, have deployed several of these around work
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jeff,
Glad to hear that the JCD381s are performing well at work. These are great portable docking stations that will provide a good number of connections. The extra monitors alone will improve productivity.
Thank you,
j5create