Customer Ratings & Reviews
- Model:
- JCD381
- |
- SKU:
- 6201440
Customer reviews
Rating 4 out of 5 stars with 1328 reviews
(1,328 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
Rated 4 out of 5 stars
Multiple HDMI Displays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works well with 2 HDMI monitors from my USB-C port on my laptop, but it requires a software install. It works most of the time without any issues, but sometimes the 2nd monitor will flicker. I've resorted to plugging the 2nd monitor into a 2nd USB-C port on my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Acquiring multiple displays to work with can be complex without the right adapter. We are glad to hear the JCD381 is assisting you in obtaining more screens. Regarding the flicker, we recommend contacting support on the casing for technical assistance due to the different reasons that could be causing this. It can be as simple as a bad HDMI cable, to a defective HDMI port. In the case where the JCD381 is deemed to be defective, as long as you are within the 2 yr manufacturer's warranty period, we will be open to exchanging it for you. Thank you for the review.
Respectfully,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mini Docking Station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to create a docking station at home and am not by any means a tech expert. This product worked perfectly!
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Frustrated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible time with this product for my Macbook. It seems to work find with non IOS devices. I eventually gave up and threw the Mini Dock in a junk drawer. My time is too valuable to spend trying to work with something that is not compatible with iOS.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Cons mentioned:Cable length
Rated 4 out of 5 stars
Didn't Work for How I Wanted to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the short cable, because i stand my MacBook Pro on it's side when hooked up to my 32 Inch monitor. Also couldn't get 2 monitors to work at the same time, but may have had screen settings set up properly to Mirror my Monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on Mac. Depending on the OS you have, different instructions apply.
- Cons mentioned:Compatibility
Rated 4 out of 5 stars
Good device, with a little issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works well with a wireless keyboard/mouse. When you plug a keyboard or mouse inside the device, it freezes. I would advice to use only wireless keyboard/mouse with their dongle plugged into the device.
I would recommend this to a friendBrand response from J5create Team
Posted .The issue may be RFI. If possible to reconnect wireless K+M to a USB 2.0 port (2.4GHz).
- Pros mentioned:Size
Rated 5 out of 5 stars
USB-C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is small and functionally. I really love the multiple ports. It fits on a small or crowded desk without taking much space. Great product, I would recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad your enjoying the Mini Dock. Thanks for recommending our product. Have a great day!
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Media support
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed device for multiple screens and ease of using differnt desks
I would recommend this to a friend Rated 4 out of 5 stars
Great but has quirks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sometimes resets the display setting and i need to reconfigure. Works with apple other than the resetting when hooking up to monitors
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Mini dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to carry with you. I have two monitors dock to it and works great!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Small and practical.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and practical. Very easy to place anywhere you want to used.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Good for now at least.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as described, my Surface book 2 recognizes 2 additional monitors well, down side is lacking card slot but I don't need it. There are only 2 USB ports but enough for me. I personally don't want more than I need so this one is suitable. Other brands I used before failed to recognize the second monitor connected to hdmi port after few weeks. Not sure how long the current one last, if it fails like others I will update and of course some stars will fly away ...
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Great tool for adding two monitors!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple way to add two monitors to a laptop. Very easy to plug and play. I like the compact size as it saves space on my desktop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there!
That's great news! Glad to hear that you got your extra monitors with no trouble. :)
Thanks,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the price tag was a little high, but it has handled multiple displays better than my last mini dock. Just make sure to download the driver for optimal performance.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great! And was a good price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good for laptop configuration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to use. Good for transferring laptop quickly between desktop setup and portable.
I would recommend this to a friend - Pros mentioned:Hdmi, Size
Rated 5 out of 5 stars
Recommend Reliable Easy to Use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is small and works well. I have had no connection issues. Highly recommend. I needed this unit to connect laptop with two monitors. Helpful and great accessory for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Scott,
It is great to hear that the j5create mini docking station is working well for you. We really appreciate you taking the time to post a review.
Cheers,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
A perfect USB-C Dual HDMI Mini Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect dock with all the ports and functionality you need!
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great Docking Station for Dual Monitors
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 5 stars if I didn't have to buy a second one after the 1st stopped working a few months in. Very handy and useful for my WFH setup and occasional work trips.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great item to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy use. Good value for the price.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Allows for Two HD Screens
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had initially purchased the USB 3.0 Mini Docking Station from J5create but that docking station only had one HD input in an HDMI port which caused one screen to be HD and the other SD and really messed with my eyes. Found this USB Type-C Dual HDMI Mini Docking Station also from J5create and it solved the issue by allowing for two HD screens to be used. NOTE: Make sure your laptop has USB Type-C ports which can also be called USB Type-C Lightning Ports on a Mac. The Dual Screen function works on my Dell work laptop, but haven't quite figured out how to make it work on my Macbook just yet.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is great to hear that you have found the right docking station for your needs. To get the full functionality out of this docking station you will need to plug it into a USB-C port that supports Display Port Alternate Mode. Your computer’s documentation can tell you if your USB-C ports support this feature.
Thanks,
-j5create






