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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2271 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its performance and the fact that it plays various disc types well, while some find the remote control could be improved and the lack of Wi-Fi a drawback for certain users. The compact size is also a plus for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,271 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Bad sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cuts out while playing 4k blu-rays for just a moment but it happens on every 4k disk i put in it. I also have to be pointing the remote directy at it and usually I still have to hit the buttons twice to get it to work. That means twice to turn it on, twice to open the tray, twice to play or stop. It's very frustrating. No other disk player I've had has been like this with how hard it is to use. I've gone back to using my regular Samsung blu-ray player for now.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your Blu-ray player. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    good basic player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want a player that was connected to the internet. Don't need firmware updates as I stream through my TV and cable and didn't need to pay an extra $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Best Buy service is terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but the service at Best Buy is poor. I have been buying closing gifts for my clients there and will never spend another penny in a Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality and A Feature made perfect choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Optical out that made my garage mahal Big Screen Look and sound good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I had to buy this because my old DVD player did not have an HDMI connector to go with my new TV. My old TV and DVD player interfaced with the red, white and Yellow cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k DVD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and plays DVDs, CDs and Blu Rays until the cows come home. Very simple design and function which is what I like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't always show the HDR notification; picture seems to be a little less detailed and rich than on my previous 4K player. The onscreen display also doesn't provide a whole lot of detail--it would be nice to see the video codec, audio selection, and bit rate at the touch of a button. But it works, and sometimes it remembers where DVDs and Blu-rays left off after they're taken out, which is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good 4K player but I will say if you’re sound bar or something isn’t new it might not work. I have to change the settings on my sound bar to get it to work but then again it doesn’t work everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great no frill blu ray gets job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great 4k blu ray player stright forward put disc in and play no messing around no unneeded features ill never use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is just a player and does not have a bunch of features that I would never use. Love that my oldest DVDs look great. Big value, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality picture +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality overall plus with some blue ray formats has the ability to pick up where play was interrupted and continue the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars because of the young man who helped us with our purchase. He was there to serve us, answer our questions, and make sure we got what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance. Easy to set up. Television recognized it as soon as I hooked it up. Produces a great on screen picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG blue ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the LG 4k ultra HD player to go with my new LG t.v. Works with all the current blue ray formats.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best Cember I purchased but it did the job for the time I needed to do it and it was not a bad price also

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boots quickly and does a good job of upgrading dvd's, blurays to a better quality picture. Don't like that it automatically turns tv to 4k player when you turn the.player on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No WiFi streaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to read description. I didn’t realized that this is a wired 4K streamer. I’m satisfied with it although it does not support Dolby vision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good bluray player with no bells and whistles if you already have streaming devices. The only downside is you have to conenct it up by ethernet port to make sure it gets its updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray Players

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these units are replacing unit in a house fire and will fit my requirements to a tee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player does not have any apps. It also only has a wired network connection. But it works very well for it's intended use which is to play 4k Blu-ray's.

    I would recommend this to a friend