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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2802 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,802 reviews
  • Rated 3 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the phones keep shutting down when I talk to someone! So frustrating going to call back and either send them back or have them come fix

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    multi phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to be able to put in block calls, all tho my flash doesn't seem to be working.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Phones work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phones have a good battery life. The range from the base were what we were looking for. I would purchase this phone again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones don't have the ease of use as the previous generation phone that were the same brand and equivalent model.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 3 out of 5 stars

    Lots of echos on these phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing a lot of echos when using these phones. Also when phone is on charger no lights show to tell you it is charging.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Hard to understand sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to understand sometimes when talking on the phone. I feel like the sound quality isn't very good. I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Fat Old Man with Grey Hair and No Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. I wish it had the ability to block more numbers ... 1,000 is not enough!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 3 out of 5 stars

    It's okay for a landline backup phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is adequate. Set up takes some time. The manual is unclear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent home phone but low battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are very nice phones but the batterys only last about a hour then they start to beep and want a recharge. My old phones lasted all day so this can be very inconvenient its kind of ridiculous that you have to buy new batterys for new phones right away when there that much money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Love the color and that it has 3 headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone. Just a lot to learn about how to use all the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phones works fine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way different from last cordless. Message light is difficult to see. Hard to figure out for a non techie.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback.
      For any assistance please contact our support page at https://shop.panasonic.com/contactus
      Mon-Fri, 9am-5pm EST chat option. Panasonic

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phones used to be the best. The range on the phones does not seem to be near as good as hey used to be.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services.
      Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. Panasonic

  • Rated 3 out of 5 stars

    Poor range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice features but the range is poor. It will only work within 70 feet of it's base.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that you are having trouble with the telephone, and we would love to be able to assist you in this matter. Our Panasonic website has multiple ways of getting in contact with our support team who are ready to assist you. Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speak to low not able to adjust it higher to hear the speaker

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Ronald! Thank you for bringing this to our attention. You can increase the volume when you are on a call by pressing the UP arrow key on the handset. If you’re open to discussing it further, please contact the Support Team via Live Chat at https://shop.panasonic.com/contactus. -G Panasonic

  • Rated 3 out of 5 stars

    Keeping My Landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have a landline & needed cordlerss phones for several rooms in my home

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phones and price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Panasonic Portable phones for years. New features make this model mush easier to block unwanted calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great..but not terrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay. Nothing special, however, serves it purpose!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 3 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone features were great, however the sound quality was not compatible for my parents. They just couldn’t hear the caller.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style and the voice that tells you the number that's calling. Answering machine feature is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice cordless telephone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly what I was looking for by he manufacturer I prefer. Was easy to set up and is working perfectly. Very, very satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic