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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2808 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,808 reviews
  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone set, well worth the money it cost.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Sherry! Thank you for taking the time to share your thoughts! We're delighted to know the phone set has met your expectations and that you find it a great value. It's always our goal to design products that combine performance and reliability, glad to hear it's hitting the mark for you. - S Panasonic

  • Rated 5 out of 5 stars

    Sales person and installers were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything worked out as I was told. This is the first time that I ordered appliances from Best Buy and the sales staff and the installers were absolutely great. The appliances arrived on time and the installers did a super job including vacuuming where the old appliances were.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Poor instruction manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating instructions are not clear Menue is hard to use the sound is very clear and the distance from the master unit is good

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product. In addition, to visual caller ID the product provides audio ID also. We have not experienced any reception loss when moving further distance from the base station and battery life is good. I also like that you can add additional telephones if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Home phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it has fast charging option.i recommend to anyone with low budget item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set my 1st I could have the phone off the charger for a day before it would be down a bar, this set 6 hours and it's down a bar, however it works very well. I do recommend this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G Panasonic

  • Rated 5 out of 5 stars

    easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Panasonic phone system at the Best Buy store and read all the details. Setting up the system was very easy. Once charged, all the phones and answering machine work efficiently. The voice quality from the answering machine is perfect. Messages are clearly understood.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and enter numbers .from od system. Works just fine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    New phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone at a very reasonable price. Easy to set up and works and looks great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone system works great. Easy to set up and us. The main base has a small footprint but has all the functionality you need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Top Noch landline phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I was looking for cheaper, no frill phone with only one handset. However, I am extremely pleased with my purchase. I am enjoying features that were not around when I last purchased a land line phone. For example, I love the fact that the handset lights up when the phone rings (useful when I wear my noise cancelling headphones). Also having a phone in three rooms is a huge convenience. I am pleasantly surprised with my purchase!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Absolutely Fantastic Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phones developed a static buzz during phone calls using MagicJack VOIP. I purchased these new Panasonic DECT 6.0 phones and it absolutely quite and clear! Super nice features make these a joy to use. If you on the fence don't hesitate and get these! A++

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Pannys

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help from competent clerk, this purchase has been perfect for my home. The 6 units work very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed at reasonable price. We are happy with product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system took minutes to install and use right out of the box. Setting time and date and recording an outgoing message was easy. Using the various features is intuitive as this phone system is very user friendly. I'm glad I purchased this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Easy to use phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and is easy to use. I appreciate that there are five hand sets because I have put them in every important room in the house. When I use a hand set the volume and clarity are excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Really like these phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these phones, because of the call block feature. It is wonderful. It allows you to block up too 1000 soliciting calls. So far these phones are working out great. I found them very easy to program to our preferences. Would purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    new phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, work fantastic. These phones are a great deal for the money, good quality for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good reception all over the house, even upstairs. Easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Best investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart call blocker really cut down the robo-calls. The default pass code is 1. You can change that, but then nobody would get through. Friends have no trouble getting through. I do not use the answering machine, so I cannot comment on that. Also, the voice clarity is excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic