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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2808 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,808 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit does what it should, nothing special. It may be me, but the unit requires that you delete all messages, not just selected message. Reception is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice looking case for my new iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new iphone case was delivered very promptly and was very easy to put on the phone. I wanted to get one at the Best Buy store, but there wasn’t much selection left. I’m happy with the on line choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to purchase this phone set so I can have one beside me in several places in the house. They are small and don't take up much room. I don't have to worry about running to another room to answer the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system, clear conversation, very good reception

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Was just the right size, and powerfull and fast

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Telephone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good But the problem is sometimes one of them is not heard good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your kind words and 5-star rating! We're glad to hear you're enjoying the system overall. It sounds like it's been a good fit for your needs. We recommend ensuring the handset with the sound issue is within the range of the main base unit and we also recommend further adjusting the volume while engaged in a call. Hope this helps! Wishing you many more clear conversations ahead! - F Panasonic

  • Rated 5 out of 5 stars

    telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. he was very patience and answers all of my questions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sammie! Thank you for your kind words! We’re glad to hear that your experience with our telephone has been positive and that all your questions were addressed with care. We appreciate your feedback and hope the phone continues to serve you well! - F Panasonic

  • Rated 5 out of 5 stars

    panasonic phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    panasonic phones are excellent ...price was great, phones work great...happy with purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and flashing when a message has been left. Glad it came with 3 phones to put in various room throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -G Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Landline Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it hookup to comcast landline, work very well with no problems with voice mail, and number Id and name.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Exactly what we needed. Happy with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right number for my house. I like being able to block calls and the speaker on it . but it does get feed back on it now and then

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old phone was giving static almost all the time, thought maybe it was something in the line. had it checked out, here it was old phone. new phone workes much better -- just need time to program it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Easy to setup and works as advertised. I love the functions included, especially the ease of use of call blocker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic is best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!!! Blocking calls easily. Panasonic is the best!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buyer ware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older Panasonic phone. Didn't realize it was a discontinued model, as it was sold as new. The batteries don't hold a charge very long. Best buy wouldn't do anything. I only asked for new batteries. Panasonic was no help either. They wanted me to send everything back to them to check it out. Then they might do something. This will be my last Panasonic phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Mike! Thank you for bringing this matter to our attention. Please be informed that when purchased as new, the unit has a manufacturer warranty of one-year mail-in service repair, applied from the moment of purchase, including the batteries that came with the phone system. Additionally, ensure the phone system is using compatible batteries, which are Nickel metal hydride (Ni-MH), 2 x AAA (R03) size for each handset. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    latest version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is an updated version of what is installed in my home.. I installed it and it works great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 4 out of 5 stars

    Extension phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not purchase the base unit only 2 expansion units. They worked as expected and meshed with my existing phone system easily. Needed none of the many extra features but the instructions looked daunting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good phones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them out of box put them on the charger let them charge, the sound is very clear, ear piece is a little larger than the last. Overall very happy with the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Rated 3 out of 5 stars

    Volume and clarity need improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our older model cordless with the Panasonic set. The set up was relatively easy. However, the volume of the phones when on a call plus the clarity of peoples voices was only fair at best. It was also difficult to listen to some messages people left due to lack of volume and clarity.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic