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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2809 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,809 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father-in-law who uses a hearing aid. The phone works as described but it would be better for him if the volume went up louder.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Extension phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not purchase the base unit only 2 expansion units. They worked as expected and meshed with my existing phone system easily. Needed none of the many extra features but the instructions looked daunting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Rated 4 out of 5 stars

    Great phone, big print, easy to read.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, especially for those who have a hard time reading small numbers. The print is big, the display is big. Small base which fits nicely on the counter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Very loud and clear but batteries are weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are nice loud and clear with an easy to read screen. Reason for 3 stars is the phones off of the bases only last 24 hours. My last Panasonic cordless phones lasted almost a week off there charging bases. I might try different rechargeable batteries to see if they will last longer off the base

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Set of Phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic phones work great. For those that still have a landline and need new phones, you will love these.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Panasonic Land Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other Panasonic with this one and it works well so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Phones in all rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having phones in every room. Sound is good easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 4 out of 5 stars

    Nice for back ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed new landlines, as we receive many medical calls in that line. These fill the bill. They do need to be changed once a day. I just swap them out every morning.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my mom a few weeksago, she really liked them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Terry E

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Quality equipment. Not a piece of light plastic. Sound is very solid.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    Telephone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install / sound is very good / too early to give it 5 stars, but very satisfied. It helps having several phones ... very good product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Landline phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were packaged well. They were easy to set up and worked as expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent set up, but there are better sets for several dollars more

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is superior compared to my prior ATT set. So much easier to set up and operate. So pleased with this purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added features like call block and voice generated who is calling are great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Rated 4 out of 5 stars

    Set up directions confusing but like features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous Panasonic set for many years, but when it finally gave out, we chose Panasonic again. Like that we can playback a message from different phones, not just the base. Listening to people leaving messages is a little delayed so we don't get to pick up as soon if we recognize a caller not in our phone book. Haven't yet figured out how to use 2 phones at same time to talk with a third person calling from outside. Directions seem oriented toward people using it for business, not home phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Cordless phone - Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them before and replaced my Clarity phones. Quality and good rpice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    cordless phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good till 11/12/2020. currently communicating with customer service about battery charging issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t like your phone ringing all the time only to answer it and someone wants to sell you insurance or numerous other things this is the phone for you. Best phone I’ve ever had

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Clarity!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones with great clarity in 3/6 rooms we live in? Perfect. Clarity, loudness, caller ID is audible and spammers blocked. We are quite happy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic