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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2809 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,809 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Easy to program. I like the fact that a light on top of the remote phones signals that a message has been left on the base.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panasonic cordless phone was easy to set up. The best buy technician helped me with the selection.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Roger! Thank you for your review! We’re so glad to hear that the KX-TGE633M cordless phone was easy to set up and that you had a great experience with the Best Buy technician in helping you choose the right model. We appreciate your feedback and hope the phone continues to serve you well! -C Panasonic

  • Rated 4 out of 5 stars

    Ok Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older Panasonic set. Most works quite well but there have been a couple problems. Sometimes my Call-waiting/Caller ID doesn't work & that's frustrating when you're on an important call & need to know whether the call coming in is important enough to interrupt the 1st call. Also preferred the old set showing the name onscreen of each phone which the new set does not.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for letting us know about your experience with this product. Considering the situation you are experiencing, the best course of action would be to contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasing phone and readable display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle. Does all the functions it says it will do. Can read the display on the face of it. The price of the set of phones was instrumental to our choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for my old Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Panasonic phones wore out and these are a great replacement. They have all the features I was used to except there have been improvements to make them even easier to access.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Nice and reliable phone for busy households

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is reliable and has nice features but takes time setting those features up. I think the best feature of all is the call block ability.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a (much) older Panasonic cordless system that finally quit working. We liked the quality and functionality of the old phone so went with the new Panasonic model. It was easy to set up and works just as well as the old one, so we're satisfied. The convenient one-button Call Block feature, not available on our previous phone, is handy. And we appreciate the promise that it will continue to work, at least for a time, in a power failure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need new house phones. This was good selection. This will allow you to listen to the message as they are being left this assistant in reducing unwanted calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Review of Panasonic Cordless Phones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones have worked fine with no complaints. The clarity is pretty good and since they announce caller, easy to screen for telemarketers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone party!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am PLEASED TO THE UTMOST SO FAR! Enough phones to spread all over the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    call blocking feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have enjoyed the new phones, especially the call blocking. Call blocking has reduced the spam call nicely.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Better than my previous set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    GT Panasonic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best Panasonic I’ve had. Tired of the “low battery “ alert. When you live alone it’s startling to suddenly hear a voice. Also, battery does not stay charged long, the reason I bought a new one. I would not buy another one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone system for my mother. She got it open and set up within 10 minutes. It works perfectly and she loves it and it's easy to use features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, clear voice and easy directions on how to use the phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Kenneth! Thank you for your feedback and 4 stars review! We’re pleased to hear the phone system was easy to set up and provided clear voice quality along with straightforward instructions. We appreciate you choosing our product, thank you! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was going to buy an intercom system so I wouldn't have to yell upstairs. Found the phone has a built in intercom funtion.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Satisified Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my old phones. Was very easy to install and the price was good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Very nice phone system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this Panasonic phone system to have great sound and ease of use. I like the button-function and size of the receiver. It is very solid. I like having 5 phones throughout my house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy SetUp- Good Reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my older family member who still has a land line. Set up was easy and they were able to use it without must fuss. Reception is good, and unit feels sturdy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Good phone for landline use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for parents who insist on keeping a landline. Phone features (caller ID, voice mail and directory) are great. Multiple handsets allow them to have one close (older parents).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic