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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2809 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,809 reviews
  • Rated 5 out of 5 stars

    A phone on every floor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is perfect for a large home, where you need extensions close on any floor, Easy to set up, convenient features, love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Nice Phone!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic has always put out some great products very reliable and this is no exception. This is a very clear sounding phone with a pretty good range on it also you wont be disappointed in there products

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 4 out of 5 stars

    Overall a good wireless home phone system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy setup. The volume of the speakerphone option is low- it would be great if it could be louder. Otherwise, it's a fine product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear Customer,
      Thank you for your valuable feedback. We are sorry the volume level of this product doesn't meet your needs. You may benefit from purchasing the Panasonic KX-TGM450S Amplified Cordless Phone with Answering Machine. This will give you much more flexibility to adjust the volume. Panasonic

  • Best Buy Employee

    Rated 3 out of 5 stars

    Average

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intercom works well. But hard to hear unless you use speaker in calls

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    LJ Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself is great, but installation was a bit of a pain. Used the CD first, but installation was incomplete. Used the online method to finish the installation. Save time and aggravation and skip the CD. Just need a user manual.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    House phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great they are numbered. They replaced our old set my wife works from home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    3 phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kove it up grade from 2 lines to 3 lines so I could run the fax in my printer ... works great !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    wireless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have enjoyed Panasonic phones. They are well worth their money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 3 out of 5 stars

    Ok phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some calls don’t come through and don’t get all voicemails

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jamal! Thank you for your feedback. We're sorry to hear about the issues with missed calls and voicemails, that's definitely not the experience we aim to provide. We appreciate you bringing this to our attention. We recommend checking if the voice messages have been recorded by the answering machine of the system instead. You can check that by pressing PLAY button on the main unit. Please also check if you have a voicemail feature from your provider as well which could have recorded the messages instead. We hope this information will be of help! - F Panasonic

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Stopped so many telemarketing calls with the feature to require the caller to press a key before the phone rings Great value too. My daughter hasn't broken it yet

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 4 out of 5 stars

    Crystal Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned panasonic cordless phones and these are no exception for clarity and ease of use. Love the call block feature which can be used while the call is in progress....nice! You can also link it to your cell but I have not tried it yet. Overall it's a great product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic KX-TGE633 3 phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it except adding the names and phone numbers. I wish there was a way to transfer the phone numbers from my last Panasonic phone system

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! We will use your feedback for future improvements. -G Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    NOT AS GOOD AS OLD PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT AS GOOD AS MY OLD ONE SAME STYLE AND BRAND...CAN NOT GET IT TO BE LOUDER ON SPEAKER PHONE HUSBAND HARD OF HEARING BATTERY NOT STAYING CHARGE FOR MORE THAN A DAY NOT HAPPY WITH PURCHASE

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone system has great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system has all the features I was looking for - easy hook-up, versatile call-blocking, audio caller ID, speed dial keys. I found it easy to program the various features to meet my needs. I use my service provider's answering system so I can't speak to that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    New home phone in our family houses!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new home phones. It’s was definitely a needed upgrade and it’s features are amazing!! Block caller. Called ID. Easy to save contacts. Easy install and set up. Got another pair for my parents home and they love it too!! Highly recommend .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Replaced 11yr old Panasonic system with new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, back lighting is good, larger screen and letters OK. The handsets are not as comfortable or contoured as my older set. Don't like that when selecting a phonebook name I have to depress buttons more often than previously. Haven't set up the cell connection yet. Seems slightly more complicated than I had hoped, but will get to it one day. Overall an OK set, just wish my old one hadn't worn out.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    just because it looks good doesn't mean it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phones look good and the options on the phone are good but the battery life not i tried different batteries that did not change the fact you have to charge them every 24 hours

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Panasonic Telephone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic as one of the best top landline telephones. Very good product eve used not long ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Tenant Council president

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it supposed to work. It’s just what I needed. I’m satisfied, Customer

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Momma's Mothers Day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Momma loves this phone because she can use it better than the old one she can see it better. As well as turn up the volume on side of the phone. When shes on the phone she can see whos calling in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic