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Customer Ratings & Reviews

$101.99
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Comp. Value: $115.99

Customer reviews

Rating 4.5 out of 5 stars with 2814 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,814 reviews
  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new phone it has been much better than the old phone Best Buy did not have one at the store so they shipped on to me .thank you

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Panasonic prior to this phone and were very happy with the quality and performance. The phone was 10 years old and had a small dark screen and I needed a screen that could be seen easily. This phone has a large bright screen with a large font that can be seen easily even in the dark. If a number is in the phone book it will announce who's calling. It's works great and meets all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charging and long lasting battery. I recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your recommendation is greatly appreciated! Thank you for your support. -C Panasonic

  • Rated 5 out of 5 stars

    Good quality phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones make it so much easier to receive calls throughout our house. Glad we purchased them

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    I am very satisfied this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The block call feature was a little complicated at first but it was one of the reasons for getting this phone. Once I understood what to do it was just what I wanted.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Batteries don't last.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries will not hold a charge for long. They last no longer than 24 hours with little use.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We sincerely apologize for the difficulties you are facing with your Telephone KX-TGE633M. Since this is a telephone system that was originally released for sales in 2018, its possible the telephone batteries have exceeded its life and they would need to be replaced with new batteries. Batteries are available for purchased through our parts distributor to be shipped. If you have any other issues or concerns, Our representatives are readily available to chat with you and troubleshoot the unit should you wish to pursue. Panasonic

  • Rated 5 out of 5 stars

    We need one more handset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phones but we need a sixth handset, We cant just buy a sixth hand set. We can only buy a full set with the main phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are pleased with the product! Panasonic

  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitate to give this product even one Star. I returned the first one I bought because it wouldn’t keep the time and date current. I took it to the Geek Squad, and they said they thought it was something wrong internal. I exchanged it for another same model, hoping the first one was just a lemon. Not the case. I will be returning this one for a refund.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Cheryl! We’re really sorry to hear about your experience, that sounds incredibly frustrating, especially after giving the product a second chance. Our goal is to deliver dependable, worry-free performance, and clearly, we missed the mark for you. Thank you for sharing your experience so openly. Feedback like yours helps us identify where improvements are needed, and we take that seriously. We appreciate you giving us a try, and we hope future products better meet your expectations. - F Panasonic

  • Rated 5 out of 5 stars

    Great Cordless Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home cordless phone system. Panasonic are the leader in this category because they make the most reliable product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Really nice phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read the numbers on the front of the phones. The volume of the phones is good when talking. I would definitely buy this set again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Panasonic cordless phones and they have been reliable and well made. These are no exception.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you very much for your feedback, we deeply appreciate it. -A Panasonic

  • Rated 4 out of 5 stars

    phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make and take calls. apparently no problems to date.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Do not buy this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery provided do not hold a charge for long time. I would not recommend this product to any one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as happy with phones. They don’t hold their charge as long.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for this item for a while Love them

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Landline Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a set of landline phones they do exactly what they are advertised to do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G Panasonic

  • Rated 4 out of 5 stars

    Clarity, not considerable detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not particular regarding phones as long as it has clarity and not required to wash windowsill do the vacuuming. Otherwise, make it simple yet current.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Needed it for the purpose of having 3 phones. Did the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Great Cordless Phone Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent cordless phone set. Great to get most of the features of the system at all of the extensions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Went with brand name I trust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Panasonic phones before, still have them Very pleased with them. So went with product I had already.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic