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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2341 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,341 reviews
  • Rated 4 out of 5 stars

    Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works well, no problems & we have our speakers working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good receiver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good HD receiver. Got it at a very good price before Christmas

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rtrt, That's awesome! Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony - 7.2-Ch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD A/V Home Theater Receiver - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the service the BETA program delivers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you like our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object-based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through.  You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony receiver. I'm so pleased it can handle 2 zones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pbcmoc,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent Entry Level Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the features I was looking for. Dolby Vision, HDR10, Atmos, and DTSX.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit gets the job done. Definitely an upgrade from a stereo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justin3892,

      We are so glad you are pleased with the performance of your STR-DH790 Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Was ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo receiver is ok.Wish it had a amplifier .Its a great deal for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great and set up was easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I replaced an earlier model which finally stopped working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a buddy to replace and old receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Refurb, That's great! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. The STR-DH790 is a great choice for an upgrade. We're glad to hear it works great and you appreciate the overall performance of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    It's ok for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for the price this is a good unit, but the graphical interface is clunky and basic. Dont expect to customize or fine tune anything on this receiver. I had an onkyo that was $100 less that had more features and could be easily customized to meet my setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dcook, thank you so much for your review. While we are glad you are satisfied with the overall performance of our STR-DH790, we are sorry if the graphical interface of this receiver did not live up to your expectations. We appreciate your input, and we will surely take note of it as we always strive to make this a better experience.

      If there's anything we can do to help you with our product, please feel free to email us at socialsupport@am.sony.com with the following details so we can better assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for choosing Sony!

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good receiver for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for beginners. Overall it is okay. There is no USB ports

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver. Easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended but unfortunately it did not match my speaker system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for home theater.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value when it's on sale. It is a bit hard to navigate the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually showed up before Christmas as promised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pepelucho,

      Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Couldn't be more happy than I am with this product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BTGTCD, We're very pleased to hear you're enjoying your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great receiver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price. Auto setup feature was an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7.2 channel receiver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice receiver to be the brain of my home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thiago,

      Awesome! Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Sony product for your home system!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great basic receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget receiver, perfect for medium sized rooms

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alco,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US