Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2341 reviews
(2,341 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sounds good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver for the price. Sounds good. Only issue, is that the sound got quieter over time and now am having to turn the volume up higher to get the same sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeghanO,
Thank you for the review and we're glad you like the price and sound quality of the AV receiver. We recommend checking the speaker wires connected to the unit. Strip the jacket to 10 mm (13/32 in) at each end of the speaker cables, and then tightly twist the speaker wire strands. Insert the stripped ends of the cables into the terminals.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great tunner!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and ballance the speakers. It automaticly switches to the correct speaker mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorjS, We're glad that you are all set! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great bang for buck do all reciever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was needing to replace my out dated surround sound in a box 5.1 system. The speakers that I had where adequate, but my old reciever was shot. This thing is perfect 7.1 surround, or a second channel for outside speakers, and blue tooth connection to my device.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Brings your surround to life.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Settings and setup was a breeze, makes my movies and shows come to life, it's a totally new experience watching movies now as compared to my previous set.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect! We're glad that you are all set, Dave. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. Craig
- Pros mentioned:Setup
Rated 5 out of 5 stars
Nice entry level home theater receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice entry level 7.2 channel Theater receiver. Easy set up and comes with a mic to use to do an auto balance for speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MDC05, We are glad that you like your Sony home theater receiver. The powerful STR-DH790 7.2ch home theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great receiver I love it plays very well the music sounds Amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeandreS, We're glad to hear that you like the audio quality. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! Definitely, a great buy for anyone not looking to break the bank but looking for great sound. Highly recommend, especially on a sale.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Chris! We're glad that you are satisfied with your new Sony TV. We appreciate that you'd recommend this to others. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. I replaced a 10 year old received that died. This works exactly as I expected. Great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi none,
That's a very nice upgrade! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality of your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony.
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great upgrade to worn out and out of date system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace the worn out receiver on my 2008 motor home. This fit perfectly and connected up to the existing speakers already mounted. Sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRBillNTN,
We appreciate the 5-star rating and we're glad you like your new upgraded AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Mid-range Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear surround sound and works well with my additional speakers and PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sp27, Great! We're glad that you like the audio quality and works well with your speakers and PS5. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony's entry level unit delivers in many ways!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent entry level receiver according to every review i read about it before purchasing it. Ive ran it so far in 5.1 up to 7.1 mode and the surround sound experience never fails to deliver. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jte502,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe I waited so long to upgrade my receiver. This thing blows my old Yamaha out of the water. Of course, this model is over a decade newer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deez, we're glad you like our product! The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thanks for choosing SONY. ~Earl
Rated 5 out of 5 stars
Amazing sound and quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a new receiver so I stopped in at Best Buy. The selection was very intense to choose from. I ended up purchasing the SONY receiver. This beast is powerful!!!!! I can’t wait to add another amp to this. My neighbors give me compliments.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice entry level receiver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great simple receiver for my elderly parents. I got this for my parents when their Denon AV receiver not the dust. This one has more hdmi ports and the remote is so simple even my 70+ parents can use it. Sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SPMU,
We appreciate the positive feedback! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Great open-box deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Plenty of power for my ancient Cambridge Soundworks Newton series speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent,
Amazing! We're thrilled that the receiver is perfect for your home entertainment setup. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound, great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old receiver was 8 years old & was having some issues, since getting this one, the sound is crisp & sharp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi odie1985,
Thank you for the purchase and that's a very nice upgrade! We're glad to hear that you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
- Pros mentioned:Dolby atmos
Rated 4 out of 5 stars
Sony surround sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect perfect song is the best doggy anything up a phone so far is Las Vegas long Sterlia just had it for a month
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenken, we're glad you like your new purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! ~Earl
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Atmos at a reasonable cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good, cheaper Atmos enabled surround receiver. It works well and is not difficult to set up. It does take a little tinkering though and it has its downsides. However it also doesn’t break the bank and preforms well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrBemis,
Your investment will be worth it! The receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
~Ralph
- Pros mentioned:Setup
Rated 5 out of 5 stars
T. C.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice receiver with easy setup and good clarity. I would highly recommend it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CDan, it is nice to hear that you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good receiver
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have bought the more expensive unit. This one sometimes does not automatically switch between assessor it’s like other receivers do. Meaning going from U-verse, to Apple TV or DVD player. But it’s still a nice sounding unit.
No, I would not recommend this to a friend






