Customer Ratings & Reviews
- Model:
- STRDH790
- |
- SKU:
- 6219445
Customer reviews
Rating 4.5 out of 5 stars with 2341 reviews
(2,341 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice receiver, good sound. Allows 5 speakers and has great surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraD,
That's awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're happy that you're enjoying the sound quality of the AV receiver. Our new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony and have a great day!
-David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Enjoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new purchase so far. Im using every channel and they're all seem to put pit pretty good sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LivingstonG,
Awesome! We'e glad you're enjoying your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great receiver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to go with Definitive Technology towers and center channel! Works perfect. Love that phones can Bluetooth music. It’s easy to set up and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeeRenea,
Thanks for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Receiver.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying all my Items that I got from you.very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisS, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good receiver, we had no problem hooking up everything from our TV to speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi debi,
That's very nice to hear! We're glad you're enjoying your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Awesome Sony unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome unit. So many features and options. Decent power but you always want more !!! Love the Atmos feature and love listening to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Reed,
We appreciate the 5-star rating and we're glad you love the Dolby Atmos of the unit. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Another fine Sony product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had sony receivers for as long as I can remember and this one is another great model! They are so durable and have great quality! Highly recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this for my 5.1.2 Atmos Setup and it has blown me away with the sound and Quality. Its Slim setup is great to fit in shelve off the top of the tv stand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ATGray,
Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Setup
Rated 5 out of 5 stars
Good features for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get alot for your money. The setup was easy. The auto speaker setup saves alot of work adjusting the speaker balance. Good choice for those of you on a budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry,
Awesome! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Inconsistent sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this receiver to replace my 20 year old ‘Sony dream’ receiver system. It’s just not as good as the old dream. Doesn’t have the same sound sound quality, regardless on how much you adjust the settings. When you watch a great action movie…the sound is top notch! But when you’re watching plain old dialogue shows…like say YouTube, or sports…it’s very hard to find the right sound mode to match & get that dialogue clear. With the older dream system you left it on cinema b, or c….boom…great for everything with premium sound. Would’ve thought a newer system would be superior since it’s new tech
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardB,
Thank you for the review and we do apologize for the inconvenience. The sound quality will depend in the source that you're playing. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Ease of use, Setup, Sound quality
Rated 4 out of 5 stars
Replaced 'old' Sony unit, works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit looks great, sounds better, set up was easy and seems simpler to use and has more options than old model.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best receivers i ever purchaded the sound is really amaizing especially if conected to a ps5 or xbox series x and 4ks tvs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfecttv, we're glad you like the sound quality of our product. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Works as expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned a Sony receiver before so I had good expectations. This model has been just what I expected and I have had no problems with it. Install was easy and it sounds great!
I would recommend this to a friend Rated 4 out of 5 stars
Sony A/V Receiver functions fine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to function fine as part of a home entertainment system. Running five surround sound plus a center, two side, and a subwoofer with no issues and good volume. FM reception reasonable. Was able to tune in SiriusXM with ease and it sounds good. It switches between Uverse (cable/sat) and BD/DVD with no issues, also radio. It plays no better than my 15-yo Sony but I had to upgrade because I needed a home theater receiver with HDMI pass-throughs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Carl
- Cons mentioned:Display
Rated 4 out of 5 stars
Pretty happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I can turn on receiver with Bluetooth. I don’t like that I can not turn off the display on the tv when adjusting volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devin,
We're glad you like the bluetooth function of the AV receiver. The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony Home Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver worked immediately without any problems. It is a replacement for the old one that lasted five years. Easy to set up and works without any issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PghMom,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Cons mentioned:User interface
Rated 2 out of 5 stars
Wasn’t What I thought It would be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after my Onkyo receiver dies. I hoped I would love it like Sony receivers from the past. I do not. It’s not user friendly and I am quite tech savvy. I don’t like it’s interface, it’s 2021 and you still have to do most of the settings through the little lcd display on the receiver instead of an onscreen menu. Very annoying. The system is also rather annoying to just get straight direct auto formats from sources. Gotta adjust everything to finally get Dolby Atmos to actually be output from an Atmos source. And then change everything again when getting straight DTS from something else. Not user friendly at all. I guess it would be good for purest that want to change everything all the time but I like getting the direct audio from the sources they way they weren’t meant to sound. I don’t like having the system do a bunch of effects to it. Maybe I’m a minority there but I expect a much better experience from Sony. Very disappointed. Sony has really let their quality go down hill in my opinion. Making great products but always having stupid features that ruin the whole thing, like their 4K blu ray player. You ether have Dolby Vision always on or not at all. Why no Auto HDR mode like every other player? Sorry Sony. I don’t think I’ll be buying anymore of your products. I returned this and got another Onkyo.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Djufu1,
Thank you for the feedback. We really appreciate the time you took to share so many details about your experience with the AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I purchased this as a gift but it works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the receiver amplifier works great. There are many similar units on the market but this system is a little more easy to navigate than some other manufactures models.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Rated 4 out of 5 stars
Best for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised by the quality of this unit considering the price. Dolby Atmos in this price range is rare. Only complaint is the noise it makes when it cuts on or off.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Wish I had gotten a 9.2 system but very happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. I compared the auto set up with mic and manual and I have chosen the manual so I could set all the speakers to small to take full advantage of my two subs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonicola2, We're glad to hear you like the sound quality of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam






