Customer Ratings & Reviews
- Model:
- STRDH790
- SKU:
- 6219445
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony Str-dh790
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver that does everything you need it to do to enjoy movies and music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Qualityq60a,
Awesome! We are so happy to hear that our STR-DH790 7.2ch Home Theater AV Receiver perfectly matches your needs and expectations! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you so much for the 5-stars review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Awesome system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit and it was simple to install. The sound is awesome and it works well with my TV and ceiling speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tlterry29,
Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Fantastic sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, great output, quality piece of equipment. My only qualm with it is that I would love to see more options available via remote/menu.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Sony stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and has a very basic setup. A must have for a TV/ Receiver combo
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madconsumer,
Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
Receiver
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the sound and features that come with this receiver it made my home theatre system really some good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrBernie,
Great! We're glad that this receiver has taken your entertainment system to the next level. Your STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic head unit. I have a great surround sound and this makes it sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lifer,
Awesome! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Clean
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality pushing my klipsch 7.2 setup very loud and clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonas,
Thank you for the purchase! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use
Home Theater Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and go to each function, remote easy to understand and use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bublhead,
Thank you for the 5-star rating and we're glad you like the ease of setup of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great buy for entry into Atmos audio.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 7.2 receiver. Especially at this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Damon,
Awesome! Great to hear you are enjoying your new STRDH790. This receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony is my Best Buy thus far!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I connected all the satellite speakers and the sub woofer... I was blown away with such amazement at how great of a sound!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LennyMc, Great! We're thrilled to hear you're enjoying the amazing sound quality of your STRDH790. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Enjoy! -Sam
- Pros mentioned:Sound quality
Quick and easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took no time for me to connect this to my existing surround sound. Works great. Biggest challenge is finding the best remote to work everything.
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the use. size was perfect and quality is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TieseP,
Great! We're thrilled that you like the size and sound quality of the receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!
-Ralph
- Pros mentioned:Ease of use
Great value for it's price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and set up. Replaced an older model of a sony receiver and so far no issues with this new one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancisD,
Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Great surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony surround sound receiver works great. I like it better than my old Yamaha receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edjun,
Awesome! We're glad you like it! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
Terrible product and service experience
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this receiver since the end of November; in early May the receiver would shut off every 20 minutes of use. I completed the factory troubleshooting recommendations and finally sent it back in to Best Buy to see if it could be exchanged. I was informed it would need to be sent out for repair, and was informed I would be without my product for two weeks. I tracked the status of the repair online and was astonished that almost a month later it was still in queue to be repaired. I emailed my representative and was informed that we were waiting on the main board to be shipped from the manufacturer. Once the month of waiting for the part had passed I was told I could receive a new product, but unfortunately I was out of town. By the time I got back in town, my repaired product was ready for pickup. I happily went to Best Buy to pick it up, but when I got it home, no sound would come out of my speakers. When I attempted to auto calibrate I received and error that said I had headphones plugged in. I DID NOT HAVE HEADPHONES PLUGGED IN. I took the product back to Best Buy and told them that the repair had been botched and that I had been a month waiting on a repair that they claimed had been completed, when, in fact, it had not been completed. I was told that corporate policy would not allow them to exchange my product for a new one, and that it had to be SENT BACK OUT FOR REPAIR...AGAIN. I asked the customer service representative how many times this would have to happen, she nudged my product sitting on the counter in an attempt to get me to leave the store for being "argumentative." I asked for the store manager and I have never been treated so poorly in my life. I was told in no uncertain terms that I would not get a new product to replace my broken one, and had to ship it back to the service center that messed up the repair to begin with. I gave it to them on Saturday and IT IS STILL WAITING TO BE SHIPPED ON TUESDAY AFTERNOON. The customer service that I have received is so sub-par that I will not purchase ANYTHING ELSE FROM BEST BUY...EVER AGAIN. I am thoroughly disappointed in my Sony product, AND the sub par care that I have received from Best Buy despite being a "Best Buy Member...never again...
No, I would not recommend this to a friend- Pros mentioned:Dolby atmos
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always thought that Dolby atmos was a gimmick but once this was setup my jaw dropped I absolutely love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RTechStudios, Excellent! We're glad that you like the audio quality of your STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony. Erin
- Cons mentioned:Menu
Not reliable.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has been clipping for a month now as if it was overheating. I is not. I've had it only about 7 months and run my hand when it clips. Warm yes but not hot. And, just a heads up, the on-screen menu when you use a monitor to set-up is horrible compared to other AVR units. I think I will go back to a different brand if this is out of warranty.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Worked amazing for my outdoor patio surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to improve the sound on my outdoor patio speakers and tv. Wow! I know have amazing surround sound in my backyard patio.
I would recommend this to a friend - Pros mentioned:Price
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I'd expect and comes at a great price. Would recommend this to anyone in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Theman,
We appreciate the recommendation. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use
Av receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works well priced as good value easy to set up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonnaS, We're glad that you like the ease of setup. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin