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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,339 reviews
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is really good and flawless. Supports Dolby Atmos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arvi,

      Thank you for the 5-star rating! We're glad you like the audio quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    This receiver would be ok for $250

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing HDMI 2.1 features, didn't turn up very loud and was a step down from my previous Sony STR 1070 AV receiver. Now if you're on a budget and want something slightly better than HTIB go with Sony AVR. If you want something immensely better than Sony go with Denon IC series of AVRs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HabaBone,

      Thanks for the feedback. We always strive to deliver the best sound quality with our headphones and AV receivers. Thanks for sharing this review.

      Regards,
      David Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Sony rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and power. Was a gift and so far so good. Easy to setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrGood,

      Thank you for the 5-star rating! We're glad you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to use compared to my previous Onkyo receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LC01,

      Thank you for the purchase! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony and enjoy your AV receiver!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Blue tooth excelent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice plenty of power plenty of options have it hooked to all Polk speakers kicks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimbo,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only down side is how difficult it is to get to the settings. Once you figure it out it sounds amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cbuc,

      We do apologize for the inconvenience. We will surely take note of this feedback as it helps us improve our products/services. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Atmos technology is superb.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes my surround soutdoor to a different level. Better than my old Denon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WeezersLaptop,

      Very nice upgrade! The STRDH790 receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this receiver as a holiday gift and the recipient has been very pleased with the quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to interface with my pre-installed speaker system in my new home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loveit, Thank you for sharing your awesome review! Choosing this AV receiver will definitely be worth it! We're glad you are pleased with the impressive performance of your new STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product from Sony and suitable for my ceiling speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,
      Awesome! We're glad to hear your new STRDH790 receiver suits your needs and expectations. We always strive to deliver the best quality with our products. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the price! You get all you need and I gets you 7.2 for less than $300.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stustu1,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with my first and super home theater. Great sound, and upgrade my life to a higher level

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mpan,

      Thank you for the positive feedback. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound! Was a open box item said it was missing anything. Later found out it was missing calibration mic.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sony 7.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the money. I recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyMacBookPro,

      Thank you for the review and we're glad you like the AV receiver for its price. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    we have two!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and use it for your outside music hook up! We have two units just like this! Sony is a great brand!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cReed, We're glad to hear you love your STRDH790. The powerful STR-DH790 7.2ch Home Theater AV receiver supports Dolby Atmos giving you 360` surround sound, by accurately positioning sound from every angle in your environment. It also supports DTS:X which delivers sounds that are precisely around and above you. This is done with object based audio decoding. Plus, you can enjoy superior picture quality to match with 4K HDR pass-through. You will enjoy an immersive theater-like experience in the comfort of your own home for a long time! Thank you for trusting Sony! -Sam Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 3 out of 5 stars

    Good amp, but defective unit lasted <1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in June 2020 as upgrade to the 5.2 Ch Sony model below this. In January 2021, it started turning off and could not follow instructions to update firmware, so must have had a very rare defective unit. Before it acted out, it worked quite well with our Sony Bravia 65-inch TV and Sony 4K Blu-Ray player. Replaced it with the DenonAVR-S750H.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OlorinTharkun,

      We are sorry to hear what happen with your AV receiver. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dolby surround is a complete game changer in terms of a home theater set up or even listening to music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benjamin, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Rated 3 out of 5 stars

    Fickle Auto Calibration/Cheap Spring Loaded Connec

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the rear connections - fronts are binding connectors, rear are cheap spring loaded connectors that pop off if you do anything more than touch them daintily. Now the fickle calibration... 2.0 auto calibration went fine. Added the center a few days later (3.0) - took several (upwards of 10) attempts to get this thing calibrated - finally worked. Added the sub a few days after that and bi-amped the fronts. Amp recognizes 5.1 with bi-amp and won't calibrate. Forcing it to 3.1 won't work. Removing bi-amped rears from profile to fake receiver into 3.1 doesn't work. Lots of instances of calibration issues on web - I should have heeded those warnings.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OwMyArmIthinkItsBroken,

      Thank you for the review and we do apologize for the inconvenience. Your input is much appreciated. We're more than happy to help you out with your issue. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds real good with my home theater really good quality and yes I would recommend to a family and friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GAlcantar, Great! We're thrilled to hear you appreciate the sound and overall quality of your STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose of why I brought it. Pushes great sound through the speakers I have. Very much pleased

    I would recommend this to a friend