Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.5 out of 5 stars with 2341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the STRDH790 highly for its impressive sound quality, ease of use, and Dolby Atmos capabilities. The receiver is also praised for its price, simple setup, and power. Some customers have noted concerns with the user interface, remote, display, menu, and heat generation. Overall, the positive aspects of the receiver appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,341 reviews
  • Pros mentioned:
    Dolby atmos, Sound quality
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Good atmos experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, the user interface for the actual receiver is a bit clunky and lacking bin simplicity and adjustability. Overall a good atmos experience for cheap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Captaintt, Thank you for the amazing feedback! We're glad to hear you're enjoying the excellent sound and you're overall Dolby atmos experience. We appreciate your feedback about the user interface and adjustability options of your new receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice little receiver!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround is crisp and powerful. Unit feels nice and heavy but in a very compact size. This unit beats my more expensive Onkyo unit that fried all around. For this money segment I highly recommend this little Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony 7.2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to set up. Has enough power to play my 10 inch pa speakers. Bluetooth is easy to pair and working even if the device is not in the same room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      Thank you for the 5-star rating! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Great unit with all the codec required

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easily replaced an STR-DH720. Reason for upgrade was to support a 4K Blu ray player and future proof for Dolby Atmos and DTS:X sound. Only drawback is that Sony continues to make a slightly user-unfriendly interface. Auto calibration worked fine, but I'm not always sure if I'm correctly receiving (and then correctly decoding) the highest quality audio from multiple sources: set-top box, Blu ray player and then the TV itself. STB and Blu ray are easier to understand (using the "information" button), but difficult to understand if the TV is correctly passing high quality audio to the STR-DH790.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DKin20500,

      Thank you so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 7.1 Sony receiver from 2012 that broke. It was very easy to set up and use. When I turn on my TV or my Blu-ray player it turns on automatically and always switches to the correct input. The auto-calibration was also straightforward with the included microphone. I am using this for a 5.2.2 setup and the sound quality is very good. It is kind of hard to use without a menu though. When you first set it up a menu will pop up on your TV screen but I'm not sure how to make the menu appear again. Other than that it's a great receiver for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zustand, we're glad you like the sound quality of our product. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality audio and video with easy system set up all in one!! It has a great basic start up, or if you're an audio engineer you have the ability to control the audio to fit the room you're in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Early going - bargain hit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this over Sony's more feature-rich STR-AN1000, Yamaha's R6A, and similar receivers *because* of its simplicity. If you need robust on-screen menus, extra hand-holding setup, look to those. If you need 4k/120 look to those; but this is intended for a projector that maxes at 4k/60. Dual-zone; nope. Speaker virtualization bouncing sound around to create phantom speakers; nope (AN-1000 does this, but my room's open on one side so not great for that technique). Integration with Alexa/Google; nope, nor acting as a wifi hub for all your sources. What it does do is set up quickly and accurately. The auto calibration was precise within inches, and a sound pressure check after needed only a 0.5db adjustment to one speaker to be perfect. Sound is crisp and precise with very clear dialogue and neutral balance and tiny details that other receivers miss come through. I can see not touching the setup again for years. Buy this one if you just want great sound out of a listening / viewing room and focus on the content rather than the tech. 4k HDR + Atmos doesn't need $$$$ and a resident internship at (your favorite AV site). Step up to the next tier if you're creating an all-purpose living hub for 120hz gaming, casting from your mobile, going with more than 5.1.2/7.1, doing multi-zone playback or you want to tinker with and show off the latest features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lotus49,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality and smart features of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Super reciever for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reciever supports all the latest surround sound formats. It is now on sale for $200 which is a fantastic and unbelievable price. For the money, this is the best reciever out there. We are extremely happy about our purchase. Yesterday I ordered the Sony Dolby atmos speakers on sale for $99 from Best Buy and can't wait to try them out. The auto calibration feature is very easy to set up. I would heartily recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Carnut1952!

      Awesome! We’re glad you like the product. Thank you for choosing Sony. ~Zac Sony_US

  • Pros mentioned:
    Price, Setup, Sound quality

    Rated 5 out of 5 stars

    Sony A/V Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Sony receiver that is easy to set up & easily handles our surround sound speakers powerfully. The central control to a great sounding system . Great value from Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Very Impressed!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth, easy on screen setup. Lots of power, and more speaker outputs than I have speakers! Just don't have a bright light by the remote sensor, will cause problems with the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Jeremy!

      We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Dolby atmos, Setup, Sound quality

    Rated 5 out of 5 stars

    Very good begginer Atmos AVR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this reciever to replace my dead Pioneer 523. For the price its a very nice reciever with good sound quality Dolby Atmos and DTS-X. Setup was very easy and Atmos sounds awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Sony 790

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this receiver during one of Best Buys Black Friday sales for $350.00 The unit has a sleek look and gives good sound for my purposes. But,unlike my old Pioneer 5.1 receiver that showed a grid of each channel in use on the display, this one just displays name of the sound format. It handles pass through well. I have a small room setup so this receiver is fine for me. The remote does not have a back light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul,

      Thank you for the purchase and we're glad to hear that you like the sound quality of the AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Atmos Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this receiver for 3 weeks and I’m loving it! It does everything i need it to very well. I had a soundbar and subwoofer, but I wasn’t getting the movie theater experience. So when i saw Sony’s Home Theater Speakers on sale for half price, I bought them. And they had $25 off this receiver, so i bought it. Setup was easy. This system sounds so much better than the soundbar and subwoofer i had. It’s like i have a movie theater in my living room again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mdelr,

      Very nice! We're glad you like it the unit. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Unit For The Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this unit's capabilities and features. It's powerful enough to push my Klipsch R800F speakers and center and sub as well. Setup was simple since it auto calibrates with a provided microphone that you plug in. It even has bluetooth so you can connect a variety of different devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ITShawnB,

      That's great! We're glad to hear that you're enjoying your new Sony AV receiver. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use, Setup

    Rated 5 out of 5 stars

    Great receiver for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver more than met my expectations to power my 8 speaker home surround system. Very easy to set up, and at a great price for the features offered.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazzcat,

      Thanks for sharing your experience so far with your new STRDH790. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Sony - 7.2-Ch 4K Ultra HD A/V Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony STR-DH790 because of the great price and I quickly came to appreciate the ease of operation and the features this A/V Receiver provides. It doesn't have networking or WiFi but it does have Bluetooth which was one of the primary features I was looking for. A note on Best Buys customer service, I originally had this shipped directly to my home but it arrived with shipping damage. I took it to a local Best Buy store the next day and they replaced it in a matter of minutes. Thanks for the Excellent customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLSquire,

      Very nice! Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision, your viewing experience will be transformed. You’re in for quite the cinematic upgrade!

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Dolby atmos
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Good basic unit with Dolby Atmos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic amplifier, with a good assortment of inputs and outputs, including 5 HDMI, an optical, a coax, and rca jacks. Subwoofer jack is rca. Main L/R speakers are screw terminals; rear, center, and Atmos are push/hold. Will drive bookshelf size speakers nice and clear, but dont expect to fill a large auditorium with sound or drive large Bose speakers. Sound balancing microphone included for optimizing initial speaker (eg 5.1.2) setup. A small, inadequate remote is included, but I use my logitech hub/programmable. All in all, worth the $ if you are into 4k home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Killer receiver for a budget build!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in a budget home theater sound system. Having gone through several soundbars at different price points and not enjoying the sound experience, it was time to research in store. If you're in the North Dartmouth store, I always lean on Jayden for advice on all things Sony. I gave Jayden my budget and wanted equipment that would play nicely with my 85" Sony X900H (purchased in March 2021). He pointed me towards this receiver, and I have been happy so far. I have a Xfinity 4K DVR and an XBOX Series X running to this receiver with no issues. The only issue I have had so far is running my Apple TV 4K (1st GEN 64GB) through to this. For reasons I can't explain, I get green flashes across my screen when I have Apple TV in Dolby Vision. I tried several fixes (including several HDMI cables), but the only fix was running the Apple TV to my TV (input 4). That aside this is one nice receiver. Movies sound incredible and so does normal TV broadcasts. It is not a huge receiver compared to let's say a Marantz, Denon or JVC to name a few. That's something I like because my entertainment center is just able to accept this receiver. Along with this receiver Jayden pointed me towards these Sony speakers as well. Front towers are model #SSCS3, Center channel model #SSCS8, Rear bookshelf's model #SSCS5 and Dolby Atmos Elevation model #SSCSE. I am using my own subwoofer (Martin Logan Dynamo 500). Overall, a really nice system that didn't cost me a lot of money but is delivering BIG TIME! And if you catch the sales correctly, you can score all this for a better price than I did! I honestly highly recommend everything listed here in my review. Thank you, Sony, for making high quality equipment that didn't break the bank and saved my marriage! ;-)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LTwinJeff, Thanks so much for choosing our STR-DH790 7.2ch Home Theater AV Receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision t, your viewing experience will be transformed. You’re in for quite the cinematic upgrade! Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Sony receiver

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Sony receiver with this model. Easy setup and several features the other unit didn't have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony StRDH790 - A Big Winner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Home Theater Receiver died an early death after 7+ years. The Sony STRDH790 was purchased as a replacement. The tech, (40 plus years in the stereo/ home theater business) recommended the unit and guess what*-It was easy to install and works like a charm after a quick install. Easy to use once installed and no problems of any kind! Highly recommend this unit! who did the replacement

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurK,

      Thank you for the purchase! We're glad to hear that you like your new Sony AV receiver. Your new receiver supports the latest three-dimensional surround sound formats including Dolby Atmos and DTS: X, drawing you into the middle of the action you see on screen. And with 4K Ultra HD picture quality, and support for all major HDR formats including Dolby Vision , your viewing experience will be transformed. You’re in for quite the cinematic upgrade! We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US