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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7528 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 7,528 reviews
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... mouse is a great size, has amazingly placed extra buttons, an easy to use software for customization... I’d give it a 10 out of 5 if I could.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Buttons

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things don't last long. The same issue mouse after mouse and no matter the model. The left click button gives out and erratic, not clicking, multi-clicking and only single clicks when it wants to. Nothing more frustrating than trying to move windows around or moving files and accidently changing or grabbing the wrong ones. I stop bothering to play games once the issue surfaces since it gets progressively worse. Troubleshooting points to the mouse. Swapping mice and systems yields the same thing. The warranty period is 2 years for this mouse and Logitech came through and sent me a replacement. We'll see how long this one lasts. This last one lasted 1 yr. 7 mo. and that’s when I gave up on it and replaced. The G903 before that lasted 2 yr. 4 mo. And the one before that 2 yr. 1 mo. There are others but purchased in store and no dates but all failed the same way.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi ConSumer,
      I am sorry to hear that your Logitech G mice are not lasting as much as you expected. Remember to keep your Logitech peripherals firmware up to date with Logitech G HUB updates; this is obvious advice but still worth mentioning. I hope that your new Logitech G muse lasts more than two years. Logitech appreciates your product insight.
      - Leo from Logitech

  • Rated 5 out of 5 stars

    Performs as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, adjustability combined with high specs makes for a most precise gaming experience. You won't be able to blame this mouse for a lack of responsiveness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ol reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had this mouse for years, but it was starting to wear thin and clicks weren't as reliable. Bought this just to replace it and works just as well brand new as it did years ago.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your continued loyalty to us. It's gratifying to know that your new Logitech G502 HERO is meeting your expectations. Your feedback is essential as we continuously work to deliver high-quality products and services.

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my sons computer, he’s happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy mouse but feels good in the hand. Has nice extra buttons. Overall good for price, however, Logitechs software leaves much to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whiout any doubt one of the best mouses you can get out there for a nice price. Just check some YouTube videos about this model and get convinced.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, and thanks for this awesome review! Please feel free to visit our support site if any issues arise with your mouse in the future, and thank you for choosing Logitech!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for anyone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have too many buttons, just enough and in the right places... for a right hander... left hander probably not. Have had previous versions and all have held up good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fps 10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the G402 that's poop. Do not buy the G402 This one the G405 is amazing this great scroll wheel perfect form with quick dpi adjustments and side buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a friend recommended this gaming mouse to me and it doesn't disappoint it's a really good mouse for the price

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming mouse. It has 11 programmable buttons. And is excellent for gaming. I recommend buying this. It has controllable RGB lighting, and a software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear you've been enjoying using it. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, being able to add more weight makes it even better. The mouse wheel feels heavy and changes weapons in games easily. Overall really like this mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It's a mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works as described. Has very nice features. Second one I've purchased. The adjustable weights and buttons are a good functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mouse for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse when I bought my gaming laptop and picked it up because it was on sale. Overall the quality of the mouse is good, and the features are good as well. I love the feature on Logitech Mice that allow you to turn on and off the scroll wheel from clicking or free spin. The Weights adjustment is ok, more of a gimmick but If you like a lighter mouse or a heavier one it is nice to adjust that. For my size hands the button that sits where your thumb is sticks out and annoys me some but I have been getting use to it. As a affordable feature rich mouse it is great. I love Logitech Mice and this one is no different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse gets very good reviews overall but the scroll wheel is something to be desired. It's got no rubber tactile grip and gets a bit slick. In infinite mode it's a bit too much for me. Some people love it. So it's definitely a preference. I have been through a few of them and generally they always fail on the click mechanisms. They will start to ghost click. I had Logi replace one under warranty without issue once. One failed eventually outside of warranty. This is the 4th one we've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cool tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a teenage relative. Works great for what he needed it for and it looks cool which is a plus. Has lasted longer than others as it's used every day.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse I’ve ever bought. The versatility of the mouse and the fact that you can adjust the weight makes this thing amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My Favorite Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this mouse. I'm not a technical person but I have put my fair share of hours into gaming and I have to say this one is better than others I have used. I bought this one for my son since I have owned another for over 9 months now and had no issues with it. The weight is excellent and it feels solid in my hand. And after downloading the Logitech app, I can set the dpi the way I feel the is the best control.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse last along time weights add good option

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got lucky and got mine on sale for basically half off. Even at full price it is a good deal. Fits well in big hands and can add enough weight to make it as heavy as you want. I'm no pro gamer, but I enjoy using it for productivity tasks and light gaming. I'm not sure if there is a difference between this and the Proteus Spectrum I have, but they both seem to perform the same for me.

    I would recommend this to a friend