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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 7,512 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mighty Mouse, master of disaster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best mouse for the price and tbh one of my all time favorite, it’s sturdy heavy and just great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bargain worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it was cheaper and my dog chewed through my old one. But honestly for the price it is a great gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that despite the unexpected reason for your purchase, the Logitech G502 HERO has proven to be a great gaming mouse for its price. We appreciate your feedback and are happy it's working out for you! Logitech

  • Rated 4 out of 5 stars

    Works well on my Mac Studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my Mac Studio. Tha app makes it possible to configure it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to leave a review, we are delighted that the G502 hero mouse is working well with your MAC studio and we are happy to hear that the G Hub is allowing you to customize and manage your mouse, prefered settings and features. Cheers to smooth scrolling and great tracking. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Logitech g520

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great mouse, love all the mappable buttons for gaming as well as the ease of use with the Logitech g hub

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, feels great in the hand.. I like a heavy mouse and this did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid wired mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works; replaces an older Logitech model I have; adjustable weighted discs are still nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t get me wrong, i love this mouse, but after just over a year of playing with it i realized that i am a wireless mouse type of guy and upgraded to the wireless version and couldn’t be happier

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for sharing your experience with the G502 HERO Wired. We're glad you loved it for a year, and it's awesome that you found your perfect fit with the wireless version!

  • Rated 5 out of 5 stars

    Very nice, yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great mouse that an BestBuy employee recomended me. Works very nicely when spam clicking and feels good in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels great in my hand. Feels sturdy and so far has been reliable and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse, fells good in your hand. And looks nice as well. I like a heavier mouse and there is adjustable weights in it. So if you like a lighter one you can just take them out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Affordable and high quality gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as the regular G502 HERO other than the white color, but was much cheaper during Black Friday. Feels comfortable in my hand. The weights that come with the mouse along with the downloaded Logitech mouse driver makes it a super customizable mouse to fit your individual needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech quality lottery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my old one. The cable is not braided anymore. And I’ve had issues with the scroll wheel going the wrong direction after a few weeks of use. The last one I had lasted a few years The software is awesome when it works. Love the scripting capabilities, but like I said. WHEN it works

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We're sorry to hear about the scroll wheel and software issues, and we appreciate you taking the time to share your experience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my brother loves it :) got it as a christmas gift he says it’s very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Gaming Mouse w/Great Buttons & Tweaks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired gaming mouse with a good amount of well-placed buttons for larger hands and some tweaking options.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Don't get weighed down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has been fantastic and the custom weight set allows me to have it meet my needs for speed and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget Mice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget mouse for those who cannot afford the high end gaming mouse. Kids love it and have not had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, ergonomic, extremely solid build that is NOT flimsy! I couldn't be more happy with a purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse. Very comfortable and durable desi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Very comfortable and durable design. I haven't had any issues with the product. It does rely on the Logitech G Hub and I have ran into some issues with their software. The mouse has on the fly DPS settings to increase speed, a locking key to move from free spin to segmented zoom on mouse wheel. Each key is assignable with the G Hub. I have no complaints considering competitors to Logitech also have error prone device and RGB software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great game mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good response from the bottons for good performance on games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of this mouse is always great I always get this brand.

    I would recommend this to a friend