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Customer Ratings & Reviews

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$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7528 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 7,528 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    lopora

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for gaming or everyday use. Lots of useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared - it isn't the quietest mouse, especially if using on a hard surface. The clicking can be annoying if you are in a quiet area. But using a mousepad would help. Great for sore hands/arms when playing a lot of games over a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and even better value. Easy to configure for macro creation.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this mouse it is well worth the money. Very fairly priced

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear that your husband enjoys using the mouse so much. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, sleek, functional. Excellent Quality, priced a bit high, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the logitech g500 it developed a double click and i bought 2 seperate logitech mice to see what i liked more. It has not been long enough to see if it gets thr dreaded double click. I store this one in my school back pack and use it with my laptop, it is functional and 0 complaints.i would purchase it on discount only as it works sismilar to off brands for half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    excellent shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will buy again.... the mouse is amazing since im a gamer id love the weight of it...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reeeeealy nice mouse for the money. I use it on my Xbox and it’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    First ever gaming mouse for me has been great s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Very comfy and great settings with the Logitech App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better feel and grip then corsair mouse. Would recommend this gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    awesome mouse for runescape

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thang has weights to help you figure out how u like it if u know what i meanz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse reciew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for a wired mouse. Cable is a litte to fragile but at least its light

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for taking the time to share your thoughts on the G502 HERO. We're thrilled to hear you're enjoying it as a solid wired gaming mouse! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite mouses to use. Very comfortable for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooooooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse for his gaming Says it has a smooth role and easy button press

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear your son enjoys the mouse for gaming! He's found it to have a smooth feel and easy-to-use buttons, which is great to know. Thank you for sharing his feedback! Logitech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse! Fits my hand perfectly when playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the buck, has weights braided cord and a little rgb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and adjust to. Love that you can customize all the buttons

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not that great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cheap Wal-Mart gaming mouse that I bought for 6 dollars several years ago, and minus the crack in the body it's been working great. I bought this mouse because of the reviews online, and that it was good for large hands. Both the Wal-Mart gaming mouse, and this one are about the same size. So it fit in my hand about the same except that this mouse, the G502 might have a little bit higher profile. Causing my wrist to hurt. The DPI I found that 2000 is just fine for my needs, and again the Wal-Mart gaming mouse the cursor tracked about the same. Overall I'm not impressed. The weights offer no affect. From zero weights to all of them in I honestly didn't notice a difference. The extra DPI is pointless; for me at least, and I still have to run claw grip. I was really hoping that I could have gone full grip. Large hand users be leery, unless you're coming from an extremely small mouse this mouse might be considered small. Overall redeeming feature is the mouses ability to freewheel the scroll wheel. That is a really nice feature if you need to get through a ton of stuff quickly, but in my honest opinion not worth 30 dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works well and easy to use, will definitely buy it again.

    I would recommend this to a friend