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Customer Ratings & Reviews

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$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7528 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 7,528 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Easily customizable buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, fits hand very well and is quite comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I have ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted to this mouse after owning various Razer mice over the years and absolutely will not be switching back. This is the best mouse i have ever owned. Comfortable, customizable, and G Hub is excellent software to support the hardware. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for over half the price. I wouldn't usually spend this much on a mouse but I absolutely love it. It's very comfortable to use and has a plethora of options/profiles for it's multiple buttons once you install the software.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the gaming mouse is very easy to manage plus the lighting is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great! I've got pretty big hands, and this mouse fits very well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband really loves the ease of use and the weight of the mouse

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse fits great in hand and is super comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is extremely customizable and is amazing for gaming and just general use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough Love the Macro Buttons

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of macro buttons that are great for gaming. Price wasn't bad either. Only issue is the software you use to program the macro buttons. It's a nightmare.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We're glad you enjoy the macro buttons and the overall value of the product. We apologize for the inconvenience caused by the software. We'll continue to work on improving our software to provide a better user experience.

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    I need a bigger mouse.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my cataclysm wow mouse. It’s much smaller than I expected and I will exchange for a bigger mouse if I can find one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast mouse and great for gaming love how comfortable it is for my wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother for gaming, the feel is very nice and the scroll is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice mouse I really love how it looks and it feels very nice I don’t have any complaints I think it’s pretty good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy maneuvering with the gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great quality of a gaming mouse It was really easy to use for beginners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well for gaming and easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse for both gaming and work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely liking this mouse after a week or two of breaking it in. Most things are excellent, from the feel of the mouse, to its profile system and overall look. My only complaint is that, out of the box, it can be difficult to make extremely small movements; the pads on the bottom tend to stick in place a bit. I feel like it'll be fine after it's worn in a bit, though. I'll point out that Linux isn't officially supported, but it's easy to configure the profiles and whatnot using ratbagd and Piper, with no need for Windows,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Does exactly what it should. The only thing is the door for weights doesn't want to stay closed. So i had to remove 1 or 2 weights to keep it closed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech - G502 HERO. We appreciate you bringing the weight compartment issue to our attention. Your input is valuable as we continually strive to improve our products.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse. adjustable DPI and free spin capable wheel, plus adjustable weights. Feels comfortable and functions well. Long cord can get in the way for laptops if you are actually using it on your lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as the G502 Lightspeed, just wired.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have an G502 Lightspeed and was looking for a new mouse for work. The G502 HERO is the same mouse just wired. It can be had for half the cost of the Lightspeed with all of the performance. If you don't mind adding one more wire to your work surface, this is a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recomendable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the same mouse for 4 years now and it’s great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you've enjoyed your G502 for so long! It's designed for durability and consistent performance. Thanks for the feedback! Logitech