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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 7,527 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Makes gaming easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Feels great. Can add weight Gov make the mouse feel how you want and the program buttons are plus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 2 G502s and I've been really happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my son. It’s built to last, heavy and very precise. This is very good for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, easy to use, ergo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son tells me it´s great for gaming, I like it because it´s really ergo friendly. Got a good deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the design of this mouse. I like the weight and the infinite scroll with the wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate mouse. Highly customizable and seems high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can't beat it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a super good price and there is nothing to complain about works out super well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Justin, thanks for this great review of the G502 hero mouse! I personally love the mouse as well, from the customizable buttons on the side as well as the general fit and feel of the mouse. If you ever have any issues with it in the future, please feel free to visit our support site for troubleshooting tips and tricks, warranty information, as well as direct assistance. Thank you for being a Logitech customer!

  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to beat this mouse! Every feature a gamer could want and great software support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my gaming laptop. Very responsive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but uncomfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design, and the free-wheel button is cool, but the ridges dig into my hand and is really uncomfortable. Ended up buying a razer alternative (Razer Basilisk) and it's been much better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO SE. We appreciate you noting the aspects you liked, such as the design and free-wheel button. We apologize that the ridges made it uncomfortable for your hand. It's helpful to know that you found a more comfortable alternative. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. I play warzone at 2400 and it have all the weights in it helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great mouse for a starter gamer. It provides the customization that my daughter was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse! Works great, and my son really enjoys it. Makes playing Roblox so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse has such a great feel and the metal indexing scroll wheel is so solid and has such a great feel.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice till left click stopped working

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to see if still under warranty. The feel and software are nice. Too bad the left click button seems to have work out after less than a year. Was not even using that regularly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Housty, we are sorry to hear that the G502 HERO mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G502 has a 2 year warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
      https://support.logi.com/hc/en-us/articles/360024148914

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Great response time and easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse for beginners!! Look so nice at night! Definitely recommend this to my friends

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Great gaming mouse but not quite for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse but just not for me. Software is really hard to install too. You don't need to do it but I tried and found many complaints about it online. The angle was just a bit off and it feels a little too small for my liking. Before buying it, I read it is the most popular having mouse so I gave it a try and yes I can see why people love it. Again, it just wasn't for me. I returned for a Razor Basilisk which had the angles I preferred. Plus wireless for around the same price when on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse, though complex

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, very responsive. Worry it may not be a solid construction but only time will tell on that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    i would buy it again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this mouse. great for gaming and web browsing with its multi function buttons

    I would recommend this to a friend