Customer Ratings & Reviews

I am an IT professional and have gamed on PC since 2003. I will explain to you why this seemingly glorious mouse deserves a 1-star rating. I have been using Logitech mice since 2009. Nowadays, the G502 retail price will sometimes increase to nearly $100.00. This is not a cheap mouse. Logitech G Hub, the configuration software, is bloated, annoying and invasive. It bugs you to create an account and always wants to run in the background. It also purposely makes using the mouse's internal memory a hassle. The internal memory allows the mouse's button mappings, DPI settings and macros to retain without software running in the background. See the pattern here? I do believe that Logitech tries to data mine with Logitech G Hub, which explains the arbitrary neutering of some features and the seemingly forced sign-up process. After just a few months, the mouse developed an issue where left-click would release even when it was held down. I have never encountered this issue with any mouse before. I was able to reproduce this issue on another computer which had a fresh Windows installation (zero installed programs). I ensured the mouse firmware was up to date. Soon after that issue started, the sensor would randomly spaz out, causing my aim to sporadically flick up to the sky. That is when I decided to use my back-up mouse and contact Logitech support. While it was under warranty, I contacted Logitech and they sent me a list of troubleshooting tasks to fulfill. The last thing on the list is to "try on another computer" which partially defeats the purpose of some prior software-based troubleshooting steps. After confirming that I performed all the tasks on the list, I was then given the opportunity to provide EVIDENCE that there was an issue with the mouse. I was asked to provide a VIDEO of the issue. This would require that I set up a camera which has both my game and the mouse in frame, constantly recording while I play until I capture the moment that the issue occurs, then editing the moment out so that I can send it. The obvious hurdles laid out by these customer service practices and the software design have two purposes: 1) Retain initial profits by placing unnecessary burdens on the customer, in order to reduce the number of returns, and 2) to collect data on the user by forcing them to keep the software installed and running on their system while connected to a Logitech account. Because cannot stand behind their products, I have since purchased a Steelseries Rival 600 which I believe to be a superior product. Hopefully Steelseries will follow through in case the new mouse decides to go the way of the Logitech G502.

Good but overrated, idk if it’s the same quality as the non SE?

It works fine Although it's a bit heavier then I thought

I’ve had it for 6 months and it’s messing up already.

After a few weeks it started glitching and kept getting worse

Its price is acceptable, and it’s easy to use for gaming.

First one had sticking button but replacement works great.

Good quality mouse. Great for gaming. Good value.

I love this mouse but the clicking issues are horrible. Only lasted a year. I already had 2 of them and both had the same issues. Logitech need to fix this. This is definitely a design flaw. Do not suffer like me and buy a Razer Basilisk v2 with optical switches.

It's alright. I mean as a mouse it's not that bad,

This mouse is veru customizable is very cool works great

Nice sleek mouse but to heavy great rgb cool collered mouse

Wheel is a little touchy but overall great mouse..

Really getting sick of Logitech. I have gone through multiple g502's. Literally just the bottom feet that fade away. Embarrassing. Might as well get a trackball at this point. And Logitech's support is just atrocious. The only good thing Logitech makes is their flight simulator gear and their car simulator gear. So pathetic. Software always covers over the crappy hardware. And to be honest, it does a good job of it. I use to be a huge Logitech fan. I also used to be a huge razer fan. Also used to be a huge corsair fan. Until they all started sucking. Now the only good brand is steel series. Guess I am going to have to go with them!!

Great response time, ease of maneuverability, the best price.

I’ve had this mouse for almost a year. It’s treated me pretty good until lately the mouse will random stop tracking and you have to almost lift it up and shake it. Recommend if on a budget and don’t want to spend more than $50 (mine was in sale at the time)

I had this mouse for a week but then I returned it due to not fitting my hands properly. Also the mouse feels cheap for some reason when I'm holding it. I really wanted to love this gaming mouse but I guess it just wasn't for me. Overall I think for $30 it gives really good value.

Purchased on January 14, 2021, and now left mouse click is inconsistent. Left click works two out of three times at best. Very frustrating to have the main function not be reliable. In process of contacting Logitech for a warranty claim.

Good product but I still prefer the steel series I have.

I had gifted to my friend and he is happy using it!!