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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 7,522 reviews
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse at a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is an excellent mouse for pc gaming and regular day to day use. The weights included can help fine tune how heavy or light you want the mouse to be. The RGB lighting adds customization when linked with logitechs g hub software.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Apple and Windows, love the weights in them. Good to remove and add in. Easy to do.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! It’s awesome to hear the mouse is performing well across your devices—and that the customizable weights are making your setup even more comfortable. Enjoy dialing in that perfect feel! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out gaming mouse's and this one is by far my favorite. Mainly because of its size and all the extra buttons. My hands are kinda big so it fits perfectly and comfortably. Also like the fact that it has weights you can add for more control.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best gaming mouse in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Logitech G mouse, the mouse with the weights is much more stable to control! The color sync is a plus for me, because I have a Logitech G910 keyboard and having both synced is a beautiful sight haha. Overall a 5-star mouse for sureee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming mouse ever created.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a new gaming laptop and needed a mouse to use with it. There was never any question in my mind as to what I was going to get. Wireless is an option, but I hate dealing with batteries. The Logitech G502 HERO is in my eyes the best gaming mouse. The weight, ergonomics and reliability are second to none. I now have two of them, 1 for my PC and 1 for my laptop. You simply cannot go wrong with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The G502 HERO's wired connection and customization options are definitely popular among gamers. We appreciate you sharing your experience with the Logitech G502 HERO!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of mouses before but none of them feel as nice as this one and I really love the weight on it too and overall it’s just a really nice grasp on it too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled you've found this mouse to be the nicest feeling one you've tried, and that you love the weight and overall grasp. It's wonderful to know it's such a great fit for you! Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    G502 is one of the greatest mice ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the greatest mouse for the money. Great functionality, comfort, and build quality. Every other mouse I use I benchmark against this one, and they all come up short.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wow, that's incredibly high praise! We're absolutely thrilled to hear you feel the Logitech G502 HERO is simply the greatest mouse for the money. It's fantastic to know that its functionality, comfort, and build quality have set such a high standard for you. It means a lot to us that you benchmark other mice against the G502 HERO and that it consistently comes out on top. Thank you so much for this enthusiastic feedback! We truly appreciate your loyalty and are so glad you're enjoying your G502 HERO. Happy gaming! Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Black. Once I got it all figured out I was off and running with my games that I play and I would say I wonder why I had never bought this mouse before. Very easy to use, comfortable in the hand and the buttons are in just the right place to operate the mouse. Has a scroll lock for scrolling line by line or full spin. The RGB on this mouse works the best of any I have had and has the lights on it to show you just what it is in. Awesome mouse thank you would not have had an other if I knew about this one.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mouse as a quick replacement to my old mouse that had broke, and I didnt have any real expectations of it. Although it may look a little bulky on the packaging that is not the case and it has a bery sleek design that feels real nice to hold. The mouse also comes with different buttons on the mouse that feels very nice to press and very fluent in the sense that I don’t feel uncomfortable pressing the buttons. I would recommend this mouse to anyone who are trying pc gaming or any casual gamers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done without any fuss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a perfect mouse this one will easily handle anything the average gamer needs without any fuss. It may not be the best for MMO players who require a lot of keybinds and may want more mouse buttons for easy access but fps, singleplayer, general use, this mouse will do just fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for this clear and balanced review of the Logitech G502 HERO! We appreciate you noting that it "gets the job done without any fuss" and is an excellent choice for the average gamer, especially for FPS and general use. Logitech

  • Rated 5 out of 5 stars

    Outstanding Ergonomic Customizable Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been an absolute joy to use. I've had no issues with it for the past few months, and the customizability is outstanding. This has greatly helped my production process. The RGB is a bit underwhelming, so if you want a lot of bright colors, this mouse isn't for you. However, if you want an ergonomic, very customizable, Windows and Mac-compatible mouse, this mouse is great for all of those. It's also just fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a wireless to wired and, honestly the logitech mouse is solid for its price and value. I have a better input now then I did on my wireless mouse. Also a bonus it comes with weights. So if you want the mouse to move faster or slower then you can have all the weights or no weights. But for a 60 dollar mouse I'd recommended buying.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for taking the time to share your experience with the G502. We're thrilled to hear you're enjoying the wired connection and the improved input response.

  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for gaming because of the free scroll wheel, and the reasonable price and value.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear the Logitech - G502 HERO SE Wired Optical Gaming Mouse is your favorite! It's fantastic that the free scroll wheel, reasonable price, and great value make it the perfect gaming mouse for you. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Beat Mouse so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my old Logitech mouse and this one fit the bill. Feels great in the hand and the adjustable weights provide just the right resistance. Buttons are smooth, from gaming to spreadsheets this is a great all around mouse,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. With the Logitech software you can control lots of features and dpi settings and control them all to meet your specific needs. Unless you need an MMO mouse with 40 buttons on it this is definitely a good choice for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Get it asap!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not getting this mouse sooner! No more worrying about dying batteries. The custom weights are functional. Not too many buttons to worry about, Just enough buttons to program. I play mostly apex legends and its perfect for it. It was supposed to be my back up mouse but it is now the main mouse and i might just buy another one for back up!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for the feedback. We're glad you appreciate the wired design, customizable weights, and the perfect balance of buttons. It's awesome that you've found it to be a perfect fit for Apex Legends!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally recommend. Now i have to make something up only for me to be able to participate in winning a best buy gift card, but now i seemed to be doomed to still right this while im walking, thinking today it will never be the same, and neither are you, because as time pass, we became this different character we create , as someone in our head decides, like clicking your path..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is a great choice! We hear a lot about its incredible sensor and customizable features. It's a real powerhouse for competitive gaming.

  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged mouse with multiple ways to personalize ones everyday use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We’re proud to deliver products that make a difference. Appreciate your support. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The GOAT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the GOAT of gaming mice! I’m on my second one. I know ideas surrounding gaming nice and weight have changed over the years, but this is still the best in my opinion. Only complaint I have is Logitech uses cheap switches for the left and right mouse buttons. They failed after a couple of years on my first mouse. I found a great DYI guide to upgrading the switches, but haven’t taken the time to do it yet. Overall, great mouse. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always choose this mouse. Light or heavy your choice. Allows you to map keys to anything you want. The customizablity is awesome in pair with ghub. 10/10 mouse for people who still like wired.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're such a fan of the G502 HERO! Thanks for sharing your positive experience. We designed it with customization and performance in mind, so it's fantastic to know you're making the most of the adjustable weight system and programmable buttons through G HUB. We appreciate your 10/10 rating and your loyalty to the wired connection! Happy gaming! Logitech