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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 7,524 reviews
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best gaming mouse you could get. Weights you can distribute how you want. The only thing I wish is that they had it in more colors to March different set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse. It is awesome sauce. I used to have one before and it broke and i recently purchased a new one. Please go out and get one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate you taking the time to share! It’s awesome to know our product is working well for you. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good mouse, it is a heavy mouse as I prefer, you can put as many weights as you want and it has 9 different buttons. Worth all the money.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its a great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse feels really good in your hand. It comes with a few weights. You need to download the application in order to use the full potential of your mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent button response time, no lag and exactly what I was looking for in a gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO Wired Optical Gaming Mouse is exactly what you wanted! It's fantastic to know you're experiencing excellent button response and no lag, giving you the gaming performance you were looking for. Thanks for the awesome feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect Mouse For Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming 11 programmable buttons for extra key binds shocked how light it was feels great if you have big hands would recommend to anyone not just gamers

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! The reprogrammable buttons are also one of my favorite things about the mouse; it really makes the mouse so much more versatile. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Rated 5 out of 5 stars

    wonderfully customizable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. been using it about a month now. Only thing i don't love is the auto change when you open a game but overall the buttons and customization is wonderful

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We're glad you're enjoying the mouse and finding the buttons and customization options to be wonderful. Regarding the automatic profile switching, you can customize this behavior within the Logitech G HUB software. You can adjust the profiles, their triggers, and even disable automatic switching if you prefer. We encourage you to explore the G HUB software's settings to find the perfect configuration for your gaming needs. We appreciate your feedback and hope you continue to enjoy the performance of the G502 HERO! Logitech

  • Rated 5 out of 5 stars

    An excellent mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my PC and it was a great purchase, I would recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the Logitech G502 HERO! We truly appreciate your recommendation and are glad it’s been a great addition to your PC setup. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend as a birthday gift and he is going crazy with the mouse the thing that I like is you can adjust the weight according to your own feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience! We're delighted to hear that your friend is enjoying the Logitech G502 HERO Wired Optical Gaming Mouse. It's great to know that the adjustable weight feature is a hit with you as well. We designed this mouse to offer a customizable and comfortable gaming experience, and it's wonderful to see it being appreciated. Logitech

  • Rated 5 out of 5 stars

    Need I Say Anything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best mouse ever made the ergos the design everything perfect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Totally thrilled to hear you think the G502 HERO is the "best mouse ever made"! We're ecstatic that you're loving everything about it, from the ergonomics to the design. Sounds like a perfect match! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mouse to use if playing a game with multiple buttons presses

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic to know the Logitech G502 HERO Wired is hitting the mark for your gaming! Your assessment that it's ideal for titles demanding multiple button inputs truly highlights its design strengths. Glad it enhances your play! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels so smooth and amazing to use the lights aren’t too harsh and the buttons on the mouse are so great it is responsive and very affordable for how good of quality it is

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Logitech MOuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the mouse. I have benn using logitech devices for very long time and they dont fail to make the best product. The mouse is comfortable and also the weights that we can put in it to our liking. I wish it had more RGB lighting in other locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Logitech Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is easy to use for hours (both work and gaming), and the G-Hub software is decent. Scrolling is fast and adjustable in G-Hub, along with button/wheel assignments. I prefer corded mice so I never have to worry about a battery running out of power.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! That's awesome to hear! We really appreciate you taking the time to share your experience with the Logitech G502 HERO. It sounds like a perfect fit for you, especially with the comfortable design for extended use and the flexibility of G-Hub software for customization.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to play, I've been playing a lot of shooting games and another great variety, incredible sliding, even very good for doing homework and for my work, I loved it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO! We're thrilled to hear that you're enjoying the mouse for both gaming and everyday tasks. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the previous version for a number of years but the rmb was getting a little wonky and wouldnt work sometines. Bought a new one, same model and everything, because i loved it so much and it lasted so long (I travelled with it A LOT so im impressed it lasted as long as it did).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We are delighted to hear that you loved your Logitech G502 HERO so much that you repurchased the same model after your previous one lasted for many years, even with extensive travel! Your high praise and long-term satisfaction are the strongest endorsements we could ask for. Thank you for sharing your feedback!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is the perfect weight and is of great quality. The customizable dpi is excellent and you can use this option to curate the dpi to each game you play.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the mouse has been amazing to use. It is very comfortable for my hand. I enjoy the customization with the weights, and that I can change it for my comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feeling, adjustable weight, programmable DPI modes on either the mouse or the computer which is useful since I switch different computers often and different operating systems read mice movements differently. The 'sniper button' has come in handy on multiple occasions while playing first person shooters. Always been a fan of the G series mice coming out of Logitech and this one is one of the best so far. The velcro strap that hasn't been included with previous models is wonderful because I travel a good amount so cable management is a plus for me, as well as the cable itself not being prone to big twisting and knotting like some cables are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it sturdy which we need for our son who likes to destroy his mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO is holding up well and providing the sturdiness your son needs—it’s great to know it’s meeting your family’s expectations. Logitech