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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,524 reviews
  • Rated 5 out of 5 stars

    Logitek gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime fan and customer of Best Buy. The guy that helped me was great! No kidding. Enthusiastic, savvy, and fun to work with. I don't know how to add an image below, but there is a photo of it above.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're a longtime Best Buy customer! We're thrilled that you're enjoying the G502 HERO and that you had such a great experience with the salesperson who helped you. Thanks for the feedback! Logitech

  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The g502 is the best mouse. It’s smooth it’s light has plenty of addressable buttons for gameplay or office use, I have one at home and one at work!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Logitech wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy flow mouse with side thumb plant. Smooth. Gamers delight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing value. I love the scroll wheel and the comfort. It is a must buy especially if it is on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good not just for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this for gaming, as I no longer game. I do want a very durable mouse, and this seems to fit the bill. I also like that you can customize the weight on it. I currently have 2 weights on. It feels sturdy and precise. I also found myself liking the infinite scrolling wheel and using it often, even in non-gaming application.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech mouse g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good super high quality the buttons are so good and the DPI range is perfect, the RGB lights and very high quality and nice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Diane, and thank you for this great review of the G502 Hero mouse! I personally use this mouse as a backup, and I've never had any issues with it, so it's good to hear you've been enjoyint it! If you have any issues in the future, feel free to visit our support site for direct assistance, troubleshooting tips and tricks, as well as warranty information. Thank you for choosing Logitech!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect fit for smaller hands!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for smaller hands! Great mouse, very light and responsive. Has weights if you want to give it more heft.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described, weight feels nice and good response. Exactly what I needed! A+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall mouse; wheel button isnt consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse overall but can be hard to get the wheel button to register a click

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We’re glad you enjoy the overall performance of the G502 HERO Gaming Mouse, and we appreciate your input on the wheel button—it helps us continue improving our products for an even better experience. Logitech

  • Rated 5 out of 5 stars

    My hero!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the g502 so much that I upgraded from my first g502 to the latest model. The hero. No huge difference from the two aside from a much higher dpi as well as new looks. The only reason I upgraded was because my previous g502 stopped working after two years. 3 weeks after purchasing the wireless g502 was released. I stayed with this one seeing as it was 59 at the time vs 149 for the wireless. In summary, comfort in hand is amazing. USB wire is sturdy. 11 customizable keys on the mouse. I would recommend to anyone. Any questions I’ll answer on twitch.tv/twizted_gmr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, I love it! The price is lower than other platforms, I really like it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you love the G502 HERO and found great value in the price. Logitech

  • Rated 5 out of 5 stars

    The one to get!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was worth the money. Super smooth. Very comfortable. Great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback! We're delighted to hear you feel this mouse was worth the money and that you're enjoying its smooth feel, comfort, and great performance. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the price, the comfort and the additional weights to bring it to what is needed for gaming. Nicely done Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves his upgrade, delivery was fast and price was great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Rated 4 out of 5 stars

    Decent, but not as good as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SE edition description shows that this mouse has 25,000 DPI. The box that I received claims that it has 16,000 DPI. It's been a decent mouse for the couple of days that I've had it. I don't have a use for all the buttons but it is better than the mouse before.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re happy to hear you’re enjoying the Logitech - G502 HERO SE Wired Optical Gaming Mouse. Thank you also for your suggestion about the DPI. We’ll share this with our team for improvement Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great!______________________________

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works nice, fits in hand nicely and like the extra weights that can be put in it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable vs regular flat, traditional mouses (mice? Mouse?). It's so good, I bought 2. And it lights up, which is cool.

    I would recommend this to a friend