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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,522 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about it, it has anything you could want in a mouse. Lightweight, programmable, and it's responsive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with mouse. I only use it for work, not gaming, but still appreciate the quality. I was nervous when I first used it, the scroll wheel seemed heavy on the clicks. But when I turn that off it is smooth as butter.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse, had the right amount of size for my hand to grip really good just how I like it. Sometimes I get a little crazy and slips right off a normal size mouse. But this one gets me right to the point of a great experience. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it works and feels. Being able to change the accent colors makes using a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I first got into gaming, some 11 months ago, and I have not regretted a single penny spent. This has been more than great for both when I was a beginner and as I've grown as a gamer. The many customization settings make for a GREAT experience and for quicker adapting mid-gaming experience. I bought the cheaper one for my girlfriend as she's gotten in to the surface level of gaming and she is also loving hers, not needing the extra setting options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse choice for gaming or even editing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just overall a very solid mouse, long enough wire as well as the ability to change DPI on the fly or more granular control. The best part for me was the ability to change what the buttons do for even more customizable choices

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    weights are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loooooove the weights that this comes with and the customizable RGB logo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ive ever bought, great customization on it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled you're loving the Logitech G502 HERO and its customization options. Thanks for letting us know it's the best mouse you've ever bought! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    Love this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly if not for the cost, I would have bought a wireless mouse, but this thing is nice. Light weight, with a set of add in weights to taylor to your preference. Can't complain about some RGB

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great for Fortnite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love it... very responsive... better than wifi mouses (for gaming).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does exactly what we ourchased it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our Logitech G502 HERO Wired Gaming Mouse is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Well made and looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A little small for my hand but well made and durable. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is phenomenal. Feels good, plays good and is highly customizable! From rgb on the mouse, to adding weights into the bottom of the mouse, to custom scroll and mouse pointer speeds, this mouse seems to have it all. I’ve always been a Logitech fan and I’ve had my eye on this mouse for awhile. I finally bit the bullet and haven’t regret it since. I’ve got big hands and this mouse fits perfectly and I can do some serious gaming and work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice addition to my set up. The weight adjustment and the feel of the mouse is topnotch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a miuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We hope our product is meeting your expectations. Your feedback is essential to our growth. Thanks for being part of the Logitech family. Logitech

  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have large hands and this mouse is comfortable for me. Great for both gaming and regular computer use. The two side buttons are good enough for me, and being able to unlock the scrollwheel to scroll super fast is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, works great, feels nice in the hand, it was exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still one of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these 11 months ago for so many years I forget. It finally just wore out. I tried a Corsair which started missing/doubling clicks in less than 1 year. I went back to this mouse and realized how much I missed the smooth scroll wheel. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very responsive, love the customization. Worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L G502 hero

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for a good 6 months now. best one for the buck.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech