Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 7,527 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Honestly best mouse you can get

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a good texture and weight to it that makes it really pleasing to use, and despite having so many buttons none of them ever feel like too much of a reach to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you appreciate the G502's ergonomic design and button layout. It's crafted for comfort and precision. Thank you for your kind words!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great mouse for gaming and has a great feel to it, very easy to use and you can DL the Logitech app to save and change setting

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for the kind words about the G502. We're glad you're enjoying its feel and ease of use. The G Hub app is a great way to customize your settings and really make the G502 your own.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and very responsive! Multiple buttons for your keybinds if needed

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Superb Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Mouse ive bought it twice because I ended up accidentally shattering my first. Would buy it again and again. The weight options they give you to add to the mouse is great, Always like heavy weight mice because I like a high sensitivity mouse. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Bought by a mistake but good fit regardless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the white version before this one. This one was $5 dollars more expensive..at first I thought it was only color that was the difference but looking at the specs on the BB site, 25600 dots per inch. So I got one. Ehh I think it may have been a typo because on the box it says 16,000 DPI...but it really doesn't matter. Its a great mouse and a great one for the collection. Logitech is a winner when it comes to accessories for your PC. Some great deals for Black Friday and in the past few weeks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Jason, thanks for this great review! We really appreciate the feedback. Normally you would be correct, the HERO sensor used to only go up to 16k dpi, but due to a recent software update, that has been increased to 25600! Simply download our GHub software to get access to this, as well as other features such as setting custom lighting profiles, rebinding the buttons on the side of the mouse, and more! Thank you for choosing Logitech.

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Mouse is cool

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes color. Has these little weights for custom feel. Very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hello

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and works well. Recommended if you want a good mouse but don't spend 200 dollars on it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback! We're glad the Logitech G502 HERO is a good value for you and meets your gaming needs. Enjoy your improved gameplay!

  • Rated 4 out of 5 stars

    Not bad at all, but the scroll wheel...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...not a fan of it. Don't get me wrong, the infinity scroll wheel itself is awesome, but it the way it's made is not as good as the wireless version. It looks like a hunk of metal whereas the wireless version is more "hollow" and from my understand, lighter. But that's just me nitpicking, other than that, it's a good mouse, especially @ $46 US. I wanted the wireless version, but It's hard to justify paying an extra $100+ just for a better mouse wheel lol. Great sensor, a bit on the heavy side for those who are into light weight mice.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good but a little overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse that I use with my work computer but I'm using this iBuyPower freebie that came with my home computer right now and honestly I like it better as it is less bulky and more nimble. It would probably be cheaper if you could buy them but iBuyPower doesn't sell them separately :(. If you need advanced gaming capabilities I'm sure the G502 is the one for you but I don't do that. I should also mention that the G502 does however blow away the cheaper Logitech mouse that preceded it so that is good.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the programmable buttons, and high DPI are very helpful for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming mouse!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like about the weight features that can make your gaming mouse more weight to feel comfortable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    AutoCAD Use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for doing my work with AutoCAD. I highly recommend for anyone who needs multiple action buttons in their mouse for work or gameplay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The G502 HERO's precision and customizability make it a great choice not just for gaming, but for detail-oriented work like AutoCAD too. We appreciate you recommending it for professional applications!

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second g502. The first being the proteus. After receiving the mouse I noticed that the hero is lighter. The only issue I have is the spot right below the sensor the weight doesn't fit just right and if you move the mouse fast you can hear the weight rattle. Other than that it's a great mouse that I would buy again and you should buy it to. Feels nice in my large hands and works well with my palm grip. I take one star away only because of the weight issue other than that it's a 5 star mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    good mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if all gaming mouses are like this but the scroll wheel thing is so so sensitive when i play my gun switches so easily i had to change the control for it. but maybe that’s just how they are other than that very good mouse it comes with like weights idk what they’re for but they’re cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse to enhance your gaming experience on PCs. Ergonomic with low latency is on par for any gaming mouse and this one delivers. happy with the purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful you took the time to share your thoughts. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is meeting your expectations. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A friend at this point

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original G502 Proteus Core. That mouse served me for around 7-8 years by now and is still going strong, however it is getting dirty and the scroll wheel is getting stuck so I got this one with the HERO sensor. The ergonomics are the exact same as the old G502 and the price is great. It works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does the job?

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have two of these. One for gaming and one for work use. If you don't mind a wired mouse, this is a great choice when it comes to options and price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great endorsement of the Logitech G502! It's impressive that you find it versatile enough for both gaming and work. The combination of customization options and affordability definitely makes it a strong choice.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very solid mluse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great weight and the extra dpi is very nice. Has good weight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great customization and comfort

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capabilities. Great comfort and feels natural to grip. Downloading Logitech Ghub adds amazing customization.

    I would recommend this to a friend