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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7506 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 7,506 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    best gaming mouse so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice gaming mouse super responsive and confortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Awesome would deal with Best Buy again. Been shopping there since they first opened back in the late 80s

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your awesome feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear your son loves it and that you had a great experience shopping at Best Buy. It's amazing to know you've been a loyal customer since the late '80s! We appreciate your support and look forward to serving you again. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this mouse for about a month and i love it. I highly recommend this for PC gamers that want a new/ better mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! Thanks for the thumbs up on the G502 HERO. We're glad you're enjoying it in your games! Happy gaming!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse yet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent. This is my first gaming mouse and is amazing. It’s very gamer friendly. You can change the sensitivity of the mouse with two buttons which comes in handy for FPS games. It isn’t heavy at all for me and is good for flicking. The mouse comes with weights but I like it light. The quality of how it is built is excellent and doesn’t feel cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for 8+ years and never broke. Just got a new one cause the padding had been worn out from use but this product is indestructible.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's impressive! The Logitech G502 is known for its durability, and it sounds like yours definitely lived up to the reputation.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best gaming mouses for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouses that I have ever used. A bit heavy but you can always remove some weight of it plus the feel to hold it in your hand is really good. Loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to have a older version. Got the newer model. Worked fined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price tag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a huge fan of Logitech but this one surprised me, very responsive and being able to switch scrolling modes is very useful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad the G502 surprised you! The responsiveness and multi-mode scroll wheel are top-notch features for gaming. Happy gaming!

  • Rated 5 out of 5 stars

    The gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its theee mouse literally iconic bought it years ago and still have and use it almost the perfect mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome! We hear you loud and clear - the Logitech G502 HERO is truly a classic gaming mouse. Thanks for letting us know you've been enjoying yours for years!

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I owned a Logitech mouse. Specifically a gaming mouse. This mouse feels smooth and responsive. The software needs a little bit of work but with some practice, it gets easier. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Definitely recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf is a gamer and by far this is his favorite mouse. He had been researching different mouses for months and he finally came across this mouse. He loves how it feels in his hand and that you can add weight to it. It glides very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Fun and nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun mouse to use, the weights you can add are very nice and easy to add and the buttons add for amazing features

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the G502. We're glad you're enjoying the customizable weights and extra buttons! We strive to create high-performance gaming mice that offer both comfort and functionality, and it's great to hear that the G502 delivers on those aspects for you.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight, fast, accurate. The wireless version is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback! We're glad you're enjoying the G502 HERO. If you're interested in a wireless option, we invite you to explore the G502 LIGHTSPEED. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weighted or no, this mouse is still great. I can use it with a Desktop Rig or a laptop and it never halters. Throw me into a den of wolves with this thing, I’ll swing it at them with the weights in it (merely to defend myself and escape).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it sync'd through the Logitech app alongside my keyboard. Mouse feels great in the hand. I use all the weights. Hefty hand-feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful feedback on the Logitech - G502 HERO. We appreciate you highlighting its comfortable design and customization options.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is very responsive and sensitive. Very comfortable. Great mouse,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the Steelseries i was using only problem is occasionally the setting will change automatically without being pressed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback and experience with our G502 HERO mouse. We appreciate you highlighting both the positive aspects and the issue you've encountered. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great tracking.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for a designer. Comfortable and effortless. Tracks into the minute range.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has exceeded your expectations as a designer! Your praise for its precision and comfort is fantastic. Thank you for sharing your positive experience!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the scroll wheel is very satisfying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are air dynamics for hand placement can be adjusted

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the G502 HERO Gaming Mouse. We’re glad to hear you appreciate the adjustable design and ergonomics that support comfortable hand placement—your input helps highlight its versatility! Logitech