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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,527 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A steal even not on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse while it was on sale for 10 dollars less. Even if it was not on sale I would have bought this mouse. I used to use a hyperx pulsefire fps mouse. The G502 is a little bit heavier but it feels more accurate. The design is great and ergonomic.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice gaming Mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Honestly there is not much i can say about it other than i wish it was a little smaller as i can't reach all the buttons. Like there is no way in heck i could use the sniper button as it's way to far away from my thumb. Other than that i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a weighted mouse and was stuck choosing between the Logitech G502 Hero and the Corsair M65 Pro. I ended up going with the Logitech and am extremely happy with the purchase. The removable weights let you customize the feel of the mouse and the scroll wheel is second-to-none. I highly recomment this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I never minded if a mouse was wired or wireless so I tend to slightly favor the wired mouses. The response time and general feel of the G502 is just about perfect for me. I have no issues with it and would highly recommend the G502 to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Ergonomic with a fast response time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO Wired mouse! We're glad to hear that you appreciate its ergonomics and fast response time. We appreciate you taking the time to share your experience.

  • Rated 4 out of 5 stars

    Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse. I would recommend it for gaming. It responds quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Each aspect and function are satisfying.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our Logitech G502 HERO SE Wired Gaming Mouse is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are air dynamics for hand placement can be adjusted

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the G502 HERO Gaming Mouse. We’re glad to hear you appreciate the adjustable design and ergonomics that support comfortable hand placement—your input helps highlight its versatility! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse so much i got two. It had weights that you can add or remove to adjust how it feels. It's perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular choice for a reason! The ability to customize the weight is a great feature.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Not the best on the market but I love it none the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, added 7.2grams to the base and now it feels so perfectly balanced. I saw a drastic change in my gameplay, plus the ability to program the buttons is a life saver. Especially during hard core sessions and turning the DPI reset button into a shooter button.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great for a beginner like me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one that seemed to have already some damage (dirt/gunk on it) but Best Buy was great with allowing me to exchange it for a new one. Love that it can be customized with the Logitech app. Great affordable beginner gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Another win for Logitech products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may or may not occasionally break mice, but these seem to hold up pretty well as compared to other brands. I like the weight of it, the size makes it fit comfortably in my hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, David! I'm happy to hear you're enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, easy to configure, confortable, eleven buttons!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're delighted to hear that you're enjoying its ease of configuration, comfort, and eleven buttons. Your satisfaction is our top priority.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling mouse! Complete with addressable RGB and modular weight to achieve granular perfection for any user!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you find the G502 HERO comfortable and versatile! The combination of customizable RGB lighting and adjustable weights lets you tailor your mouse for peak performance and personalized style. Thanks for letting us know!

  • Rated 5 out of 5 stars

    Fantastic mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wouldnt have it any other way. Great price and had it in stock.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic! We’re happy it’s working perfectly for you and that you got it at a great price with ease. Logitech

  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Highly recommend ! Best buy has a great aelection of high quality computer/gaming items to.choose from.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear that the G502 HERO was exactly what you were looking for and that you highly recommend it. We appreciate you sharing your experience. Logitech

  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, natural spacing on buttons, effortless. I had used 3 Corsair mice before switching to logi. I liked the corsairs for the available buttons but was never really comfortable using the mouse. This mouse is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a great gaming mouse. It has plenty of extra buttons to use as hotkeys.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We're glad to hear the G502 HERO is hitting the mark for your gaming setup. Those extra buttons really do come in handy for quick actions and custom hotkeys—enjoy the precision and control! 🎮🖱️ Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good beginner mouse, but may be too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first true gaming mouse, I'm not counting my 10 dollar gaming mouse that I purchased on Amazon. Overall the adjustable weight is great because I can make it feel the way I want to. The only con, the size of the mouse can be large to some people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the action and the feel of this mouse. I would recommend this mouse for anybody.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the Logitech G502 HERO! It's a popular choice for gamers and PC enthusiasts alike. Enjoy your gaming experience!