Customer Ratings & Reviews

I feel like the best mouse I've ever used has features that support other mice don't have, so I recommend buying this mouse.

Great product! Does perfect for everything I do and came with a good price.

So far so good. Bought this to replace my older G502 Proteus and is working as expected. My only concern for some may be the fact that there is no cable sleeve. For me it should be no worry, but for somebody who may move it around frequently be cautious. I would however prefer a braided cable on the mouse, especially for the cost. It does have a nice little strap of velcro on the cable to secure the excess, so that is a plus. Either way, I like these Logitec G502 mice and will continue to get them as needed.

4 months and the scroll wheel is glitching out. This is a common issue with these. The infinite scroll will go down then jump back up. It's very annoying and should've been fixed years ago. Otherwise I love the size and feel of this mouse. The only other mouse I'd consider is the Razer Basilisk but the Razer is a little longer so keep that in mind if you don't like long mice.

Nice mouse, very ergonomic and great click feel. Love the color rotation

We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

G502 Hero is still best non light mouse available today

I bought this for my son and he says it’s great! The added weight option is a plus!

It's great I'm worth every Penny and is perfectly designed

After owning a competing brand's mouse for a few years, I decided to upgrade my mouse as I had always heard great things about Logitech products. The mouse initially has a good feel to it, with the options to add weights to it to customize it more to your liking. The software for this mouse allows you to change the LED lighting settings, preset DPI options, and what the buttons on the mouse do. Overall pretty standard for a "gaming" mouse. However, I have had a fair amount of issues with the left clicking button. I play a fair amount of online FPS and I started noticed a weird issue. During the middle of me holding down the left button to interact with a weapon, my weapon spray would just stop. At first I just discounted it as a glitch in the game as the mouse was virtually brand new at that point and the only time I experienced the issue was in that game. At this point, the mouse is unusable. When I try to click on some things, the computer will think I am double clicking. If i try to drag things across windows the mouse will stop sending signals to the computer causing frustration. It happens at random so I might be able to drag something successfully or it might stop sending signal after I drag it a quarter inch across the screen. At this point, I can't recommend this mouse. If you do your own research and look for "Logitech G502 clicking issues" you will find tons of results with the same or similar issues as mine. I have now gone back to using my old mouse and have reached out to Logitech's customer support multiple times to hear resolution but have came up dry each time.

Great mouse, love that you can change the weight of it.

All ive heard was awesome this mouse is. And its true, button placement, sensor, weight, all top notch. We will see long term how long it last.

Love it! Finally found a comfy mice! Best for gaming!

It’s almost been a year and it still works just fine. Software has regular updates to keep it up to date and bug free and is easy to use. Does not feel plasticy and fragile like some other mice out there.

Good mouse overall. The adjustable weights are nice. The cord gets in the way sometimes, but my only major gripe is the mouse wheel. It's all smooth plastic. The ridges are big and don't really do much to help your index finger grip the wheel. Lots of sliding if your hands are cold. I would prefer a rubberized wheel or a better texture.

Great gaming mouse with options for weight. Responsive and perfect amount of buttons for assigning. Highly recommend.

Just amazing. The ergonometry feels amazing. It takes a while to get the balance just right, but it worth investing the time to get it right. The cost unusable buttons are really handy either for gaming or overall use.

Great mouse for gaming love all the buttons and have versatile it is with every game.

Excellent mouse, soft, fast and good price. Good experience

The Hero is the perfect size and shape for my work as a cad tech. Best of all, I don't get hand cramps when drawing long periods at a time.