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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 7,527 reviews
  • Rated 5 out of 5 stars

    Flexible mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse with great flexibility. I've used it for years and now my buddy gets to enjoy it too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear your Logitech G502 HERO Wired Optical Gaming Mouse has provided such excellent flexibility and lasted you for years! It's fantastic that you're now sharing that great experience with your buddy. Thanks for your wonderful feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse for an excellent price (sale)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is beautifully weighted for me and my grip. It’s well textured, has enough macros for my usage mostly fps gaming/working/school. My only issue is Logitech’s software isn’t as intuitive as others but it’s not bad. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    So worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wired mouse. Plenty of buttons and super smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're glad you find the G502 HERO a great value! With its smooth tracking and plentiful buttons, it's a great choice for gamers. Thanks for the feedback!

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great function but complicated controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buttons, weights customizable and comes with a small case for the weights, but it is not clear from initial design which buttons control speed of dpi and the side light sensitivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy recommendation for a gaming mouse. An amazing mouse at the $40 price point

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502. Top pick for gaming mice at $40.

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse with options for weight. Responsive and perfect amount of buttons for assigning. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse for low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does perfect for everything I do and came with a good price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to provide precise tracking and comfortable gameplay. Thanks for your positive feedback!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hero is the perfect size and shape for my work as a cad tech. Best of all, I don't get hand cramps when drawing long periods at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO! We're glad you made the switch and are enjoying the improved gaming experience. The G502 is designed for precision and comfort, and we're happy it's working well for you.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great first gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Seems like it will last. Nice optical wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he says it’s great! The added weight option is a plus!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s fantastic to hear! We’re glad your son enjoys the G502. The weight customization options are a popular feature. Thanks for choosing Logitech!

  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, very ergonomic and great click feel. Love the color rotation

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your gaming sidekick! Ergonomic design for comfort, satisfying clicks, and cool RGB lighting to set the mood. Enjoy!

  • Rated 5 out of 5 stars

    Best mouse on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse I've ever purchased. Ive bought so many they do not compare to this one. Worth the money!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's absolutely fantastic to hear such enthusiastic feedback about your G502 HERO Wired Optical Gaming Mouse! We're thrilled that it stands out as the best mouse you've ever purchased and that you find it to be so superior to others. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Logitech is the best at Mice and Speakers. This particular mouse I am on my second one. Use it every day. Love the weights. Can set it up however you want. When I wear this one out I will go to my third.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great feel, not too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the extra buttons are pretty nice, I had a G603 for the longest time and it just kinda wore out on me so it was time for an upgrade. the sensitivity changes from the logitech hub are great. I usually play at around 8000 dpi on most games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fit to the hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse primarily because I have large hands with long fingers, and the elongated buttons mean this mouse fits my hand much better than most -- and I'm quite happy with it so far. I do like the switch to free up the scroll wheel as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high quality mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have large hands so the thumb button is a little weird to not press on accident, but I got used to it in about a week. The clicks are satisfying and the scroll wheel feels high quality. Very great value mouse for only 50 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the Logitech mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes great mice and this one is no exception. Responsiveness is great and the smoothness of The Mouse and the tracking are very fine. Wired mice provide this better than Wireless

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming love all the buttons and have versatile it is with every game.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love that you can change the weight of it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.