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Customer reviews

Rating 4.7 out of 5 stars with 1548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,587 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja has upped their game - good coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid coffeemaker. Plenty of features for my needs. Can't really say the coffee tastes better than from the old Krups, but I use good PR coffee and it always tastes good. You can certainly buy a cheaper brand, but the movable water container feature is nice and you don't have to worry about spilling while pouring.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old Bunn gave up the ghost, so had to perk coffee till this one arrived in the mail, since I do not go out in these times. I was so glad to see it come could not wait to set it up and make 2 cups of coffee, without coffee grounds in the cup, would so far buy again. Even though it is a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker by Ninja is exactly what I needed. I love the fact that it has the brass micro screen instead of using coffee filters but you can use coffee filters if you want. The reason why I did not give it five stars is that it does not keep your coffee hot very long after brew and it would have been nice to have a water filter on this model. But you can throw the manual away because operation is simple. The water reservoir can be removed for cleaning which is nice also.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Makes good tasteing coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use makes good tasting coffee worth the price would recommend to any one who enjoys good coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes awesome coffee. We got this just so we can make coffee when we have guest so we don’t have to use our Kerig but instead I can’t start my day without coffee from this Ninja. The Kerig is out and the Ninja is in.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great all around coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, brews quick, tastes good. No complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bummed out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the coffee pot on October 31st and I have not received it as of 11/21/25

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Ronald,

      Thank you for your review and for bringing this to our attention. We completely understand how frustrating it must be to wait this long for your order, especially when you’re excited to start using your new coffee pot. Since the purchase was made through Best Buy, the quickest way to get an update is to contact their Customer Support Team, as they’ll have the most accurate information on your delivery status.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Solid Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid coffee maker, coffee is decent, relatively easy to use and set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Just had to get rid of my old one because everyone in the house kept leaving it on and it would burn up the pot. This one turns off after a certain time, brews in rich batch mode, small batch mode and classic. Has a reusable filter and a timer. Great pick if you just want to make a good pot of coffee, safely!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great cup of coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to newly remodeled kitchen. Smart look. Wooks as advertised but of course most importantly it makes a great cup of coffee. If any complaint slower than my old coffee maker it replaced. Essy fix...set the timer a tad earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I didn't know a coffee maker, makes the difference

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always owned a cheaper coffee maker and always thought that's all I get from home brewed coffee. I had no idea the coffee maker could make this big of a difference. I'm buying my parents one and my grandma one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Less is More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the Ninja Coffee Bar which didn't last. Decided I didn't need the bells and whistles. Purchased this and it's great. Best thing is you can remove the water container, it's self contained. Which means easy cleaning. I think it even makes better coffee than the Ninja Coffee Bar which is $200 and this is $79

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this maker as a Christmas gift for my wife. She appreciates good coffee. It looks nice in the kitchen, the coffee tastes great and the delay programming feature is easy to program and works really well. Great coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this Is a good Coffee maker. I like that it has the option to go up to 12 cups of coffee. I haven't figured out all the features yet. I bought it because of the programmable coffee option. I would like to be able to fill it up all the way then click small batch and it only make 4 cups of coffee though its full all the way. However, When I hit small batch it makes all the coffee no matter how much water its in the canister. I'm not sure if this is because I put in 12 cups of water assuming it would stop at 4 or if there is an option I have to click besides small batch. I am guessing I have to put in 4 cups of water then click small batch. Either way I do love this coffee maker. Plus it matches my fridge and Stove. Next I will have to buy a Ninja Foodi stainless steel. I haven't been able to find it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    HI YAAAH!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some great coffee, I was surprised. No issues with my unit so far. Bought it because I love the ninja blenders and the unit looked very nice overall. The features are just enough, but not to much. Fancy but not overstated in the looks department. Good coffee temps, and clean taste.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of buying the cheap coffee makers only for them to quit working properly after 6 months or less so decided to go with the Ninja. I have several Ninja products and they are high quality and last. Hoping this coffee maker doesn’t disappoint. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 4 out of 5 stars

    Works well coffee tastes great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I like the removable water reservoir. Lots of options for brewing coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a great cup of coffee! I really like that the reservoir can be removed and cleaned! I also like that it will keep the pot warm for 4 hours. I had it shipped and it did have a few cracks in the plastic housing, but it doesn’t affect the working.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, use and clean. Makes excellent coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Carafe of Coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Cuisinart coffee maker died I immediately thought about replacing it with the same model. But my daughter said why not try the Ninja CE251. I am happy that I listened to her. The price was right and it makes a great pot of coffee ! I purchased on the 4/16 very pleased so far!

    I would recommend this to a friend