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Customer reviews

Rating 4.7 out of 5 stars with 1548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,587 reviews
  • Pros mentioned:
    Coffee quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Basic but reliable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without all the bells and whistles of other more expensive Ninja coffee makers, this little wonder still holds its own in the most important aspect: making a great cup of coffee. The small batch function along with the cup by cup scoop allows one to make a few cups for a quick couple cups without suffering the awkward “how much is too much” trial and error coffee making.

    I would recommend this to a friend
  • Cons mentioned:
    Filter
    Tech Insider Network Member

    Rated 4 out of 5 stars

    It's a coffee pot

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I have not played enough with it, but it is a coffee pot with a timer. One thing I do like is the coffee stay hot on the "burner" and never tasted burnt. But it does as it says.. a fancy coffee pot with a fancy timer. Oh, and I recommend a paper filter as the permanent filter allows sludge through...just like all permanent filters.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I love this coffee maker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend as an early Christmas gift. We wanted something with a timer, but I love the Ninja brand and absolutely love this coffee maker! I only wish I got the one with the attached frother. I love the fact you don’t need to purchase filters because it has one built in already (reusable/ rinseable) and there’s never any grounds in it. 10/10 recommend!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent Option

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice coffee maker - there's really no bells or whistles to it, but there are some nice features that help make it stand out from the pack. First, the carafe is a standard 12-cup size, but what sets this apart is the carafe has a locking lid. Meaning, you can pour without worry of the lid popping off or flipping up. You have to turn it to unlock and remove it - great feature to ensure the coffee brewed stays in the carafe. Another nice feature is the water tank, it's in front of the machine and easily accessible. We replaced another coffee machine who's water tank was in the back. Additionally, there's a place for your coffee scoop on the side, so you don't have to leave the scoop in the coffee grounds. Might seem like nothing, but if you've ever had to dig for your coffee scoop in the grounds, you know how much fun that can be. We didn't notice anything special about the flavor - it tasted like regular coffee. It comes with the basic settings, normal and strong brew options available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glass pot leaks between the plastic rim and glass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall machine works great. The only issue is the design of the glass pot, with incorporates a plastic rim to secure the lid. Basically, when we go to pour a cup of coffee, we end up with spilled coffee all over the countertop. It leaks between the glass pot and that plastic rim. This has also became a problem if we clean and scrub out the pot, soap can get up and in-between the glass and top plastic rim. It is hard to rinse out that soap and it ends up in our drinking coffee. I'm searching for a new coffee maker to purchase with a glass pot that doesnt have a top plastic ring. I will not purchase this model again nor recommend it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're really sorry to learn that you're facing issues with the plastic rim on your Coffee Maker's glass carafe. Feel free to give our team a call at 1-800-365-0135, and we'd be glad to help you out with this.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Great Machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about overflowing grounds when I saw this machine had a permanent filter but I've made 2 full pots already with no issues. Holds a ton of water in the removable reservoir, an enormous plus, easily fits under my cabinets unlike my previous coffee maker. Using the RICH setting makes the machine pause to brew a little longer, makes a great cup of coffee. Very well built and sturdy, definitely a recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best coffee maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a different brand through the years (Mr.Coffee) but never kept the coffee very warm.. This is a STar maker so easy to use, brews quick an coffee is hot all the way to last cup! We LOVE this coffee maker so much will be the one we would buy again!! Big difference in this unit, as no sloppy water spilling either.. You won't be sorry... worth the price!!! Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Great coffeemaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes hot coffee that tastes great. Our old coffeemaker just wasn't putting out a really hot product. This one is great. Love the detachable water reservoir & cone filter rather than a basket type. Only my 2nd Ninja product but they really seem to know what they're doing!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good coffee maker, but overpriced

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Ninja Coffee Brewer for more than a year and have been very satisfied with it. Recently, I got the new Ninja 12 cup coffee maker from Ninja again, and I had a lot of expectations from it. But frankly, it was a real let down. First of all, though the coffee maker has a “small batch” selector so you can apparently make 1/ cups of coffee instead of a full carafe, it can’t control the amount of water needed automatically (unlike the Auto iQ system of it’s big brother) - you have to make sure you put in the correct amount of water. There’s a “Clean” button on the front panel too. Previous Ninja brewer would prompt you when it’s time to clean the system, whereas in this one you have to figure it out yourself - the “Clean” button only helps you perform the clean cycle. Otherwise, the coffee maker is just like all other 12 cup coffee maker out there. The metal touches and the carafe is well made, and the styling is quite good. The goldtone permanent cone filter is also a nice feature to have - no need to get disposable paper filters anymore. The measuring scoop can be stowed away nicely, but I wish the scoop was a bit more sturdy. The carafe cover has a straw-like system that’s supposed to make coffee flavor better when you’re making a large batch, but I haven’t tasted any difference from conventional units. All in all, this is a decent coffee maker from Ninja that looks cool, and has all the features you need from a standard coffee maker. However, it doesn’t do anything special to stand out from the crowd, and thus it’s difficult to justify the price you’re paying compared to similar units that cost way less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best bang for your buck. Very good percolator.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting coffee. Simple and useful controls. I love the delay brew setting so I can wake up to the aroma of fresh coffee.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Pretty good investment

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically use single cup coffe makers and had been eyeing one with a carafe. When Ninja came out with a crate style machine I was very excited because I love their products. As always they did not disappoint. Very light weight, love the easy read display and the fact that I can keep it nice and warm. It’s very sleek. Another good ninja product. It took me about 3 pots to get the right cup of coffee but I’m just picky about my coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great Coffee but Technical Flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Cuisinart with the Ninja- it was failing after 10 years of faithful service. The quality of coffee is excellent and the device is mostly well designed. The problem I found, noted in other reviews, is that if you try to pour coffee out of the carafe before it’s done brewing, you’ll be greeted with a “nice” shower of coffee pouring out of the nozzle. A hot mess and a dumb design flaw. If this is the intended design, the consumer should be informed in the instruction book. BTW, the biggest online vendor has closed reviews for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Convenient Great Coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removable water tank makes filling the unit so easy with no spills. The included permanent coffee filter eradicates the need for paper filters. And the high adaptability to suit your tastes, such as small batch selector, classic or robust option, various clock settings and hot plate run length flexibility, and a nice, clean, classy appearance all combine to make this coffee maker a GREAT choice for all coffee fans. We LOVE ours!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Very good except for flow shutoff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker really makes a good cup of coffee and especially at this price point. I needed a pot with a timer for occasional early morning exits and this works nicely. Cleaning is straightforward and temperature of the warming plate is just right. The flow shutoff for grabbing a cup before brewing is done has never been great even when new, now, after a few months it is nearly non-functional. I can see how they built the mechanism but see no way to clean it or return to normal. Too bad, otherwise would be a 5 star for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very sleek and convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes up a lot less room than our previous coffee maker and we like the style. It's also very nice that you can choose from multiple amounts of coffee. I bought this for my husband, I don't drink coffee but he says it's delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Coffee Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee maker!!Myself and all my co coffee drinkers have been exited with this coffee maker. I asked everyone to vote on coffee makers and everyone voted on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee pot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has the separate water fill I can fill it at my fridge. Setting time delay timer is so easy. It is very easy to keep clean. I highly recommend this pot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap pots that break

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee pot is cheap and have broken 2. Cost to replace pot is as much as buying whole new machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Definitely worth 75 bucks on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Super fast efficient and tastes great. Stay hot for up to 4 hour timer very nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee pot! We got it for Christmas and have used it everyday. It is easy to use and doesn’t leak!

    I would recommend this to a friend