Customer Ratings & Reviews
- Model:
- NS-HAWHP2
- SKU:
- 6281625
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.
This summary was generated by AI based on customer reviews.
Not as sound proof as I'd like.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones are ok, just don't block the outside noise as well as I'd like. Better than nothing. Sound is not top quality, but again better than nothing.
No, I would not recommend this to a friendVery disappointing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I"ve had this for about six months, It has stopped working. The charge functions [Blue light, green light red light] does not do anything. AND - the retracting head band detent stops wore out after about four months. Too bad. I have had earlier versions of this that did pretty well for me but this time, I will be returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
THEY DON'T WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a SAMSUNG TV (about 3 years old) and the wireless headphones DO NOT work. Its says compatible with all TVs. I needed them because my husband came back from a surgery and all he can do is watch TV, and I work remotely in the same room. I am going to give them back. I am very unhappy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our wireless Over-the-Ear Headphones! We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
No Follow Through on Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few days after installation. Then no sound. Stopped at Best Buy on Yamato to speak to Geek Squad who tried to be helpful. Again haven’t been able to get sound. Calling Geek Squad but not able to get someone on phone. So.disappointed with your service.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install directions could be a clearer The buttons could be larger and better marked
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. The hesdset should have a usb charge port as well. Pretty stupid that it doesn't. I cant recommend this
No, I would not recommend this to a friendLot of nice features, good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem I had was that the source would not lock in and stay locked in. Each time you used the device you had to re-select the source.
I would recommend this to a friendHead work but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two different sets of this item and I guess my HDMI two ports didn't like it. I bought and optic cable and it worked. Only problem is it keeps stopping the movie. I watch about 8 minutes and it will stall. I have fast internet and never had problem but it's happened three times with three different Prime Videos. I haven't tried other services yet but to say the least I'm not happy so far. C English
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tuna,
I appreciate the time you have taken to leave a quick review of the over-the-ear headphones. I do apologize for the inconvenience that this brought to you. Depending on the type of TV you have, the HDMI ports can be Audio IN only. The connections for the unit have to be audio out, making the optical cable an only option for your TV. Please contact us to be able to check further options to the delay.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Sound quality
Sounds was okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a week. The sound was okay. If you have Bluetooth connectivity with your television, get some cheap Bluetooth earbuds or headphones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We apologize for your experience with this product. Your feedback is helpful to us so we can continue to improve the quality of this earphones and make sure that our valued customers like you is confident of using it. You may contact us at (877) 467-4289 if you need further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Sound quality
Insignia headphones for tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was very good. However, the headphones stopped working after 3 weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the over-the-ear headphones. I am sorry to read that the unit stopped working after a week. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but have to use adapter couldn't use outside for travel
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Head phones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lousy dont like them guys said ther nice loud bull dont like them at all not loud enough dound like a tin can cant make it loud either.you need speakers to have surround sound .thik suck not what iwant . Like turtle beach.they sound good.bdont have wireless thoe
No, I would not recommend this to a friend DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I REGRET buying this item! I have had nothing but aggravation! It keeps cutting off and on for no reason! The TV is three weeks old so it can't be the cause. I'm blaming the headphones! I should have stuck with a name brand such as Sony. Other people have tried to get it to work but they gave up. It works most of the time, but not all the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the over-the-ear headphones. I am sorry to read that the unit is having connectivity issues. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Insignia RF Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality seems to be good. Product was returned because it would not work on my TV. Did not take the time to trouble shoot if the problem was the new optical cable or these head phones. Purchased another brand of head phones which worked great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bill,
Thank you for taking the time to review our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is ok. but had trouble putting onto my new TV so I returned it
No, I would not recommend this to a friend- Cons mentioned:Volume control
93 Year Old Mother Unable to Hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother has been using the Insignia Wireless headphone sets for several years. After the last pair she owned, we tried to replace them with this particular model. She was unable to hear or adjust these headphones so she could hear. We had to return them to Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that the headphones did not worked as expected. Your feedback will encourage us to work harder to provide you quality products that meet your expectations. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
MAYBE LASTS FOR 1-YEAR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUY AN EXTENDED WARRANTY FOR THIS ITEM, IT MIGHT LAST 1-2 WEEKS AFTER MFG 1-YEAR WARRANTY!
I would recommend this to a friendNot bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging pin in the middle of the headphones you can feel on top of your head. Very uncomfortable.
No, I would not recommend this to a friendInsignia TV headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return original purchase (12/14/20) for a no hassle replacement (1/8/21) which is working well.
I would recommend this to a friendInsigina headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first Insignia headphones were returned because the sound kept fading in and out on several channels that I frequently watch. They were returned for a second pair and that have the problem as the first pair. Hopefully Best Buy will take them back so I can purchase a different brand that work properly,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. I know how inconvenient it is that the sound kept fading in and out twice. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may use the link below to reach us.
Please visit https://www.insigniaproducts.com/contact-us