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Customer Ratings & Reviews

$109.99
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Comp. Value: $139.99

Customer reviews

Rating 4.4 out of 5 stars with 2844 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,844 reviews
  • Rated 3 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the distance that I could hear the signal from an audio book. The headset is comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold charge long. Constantly charging. Would be nice if it had a USB charge point.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buttons too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Sony that I returned. The buttons, however, are too small and close together for my 69 year old fingers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia RF Wireless Headphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not charge the first time. I had to return it for another one. The second one only worked for 30 minutes and it had to be recharged again. I am on my third set of headphones and it does not work either. It must be a bad badge of headphones. I tried a different set, but what they have in the store can only be used with older model tvs. If you want the one that will work with this TV, which I purchased new so that it would pair up with the headphones, you have to purchase one that costs over $300.00. I was not informed that this is what I would need with this TV. In other word, all I had to do is to buy a cable for $42.00 and hook up the headphone to it. I think that the kid working the floor was not trained for the department.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our RF Wireless Over-the-Ear Headphones, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok but not as good as my Sony RF 400, so I returned them and now only have 1 set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size and light weight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was average and not as good as the previous brand. We returned them to switch to previous brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality, do not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a lot of interference, like a scratchy sound. Also, this conflicted with the 5.8ghz frequency of our router. I tried multiple channels on the router, and still despite being 5' away, would cause our 5.ghz wifi to have issues. Purchased the Sony replacement from BB. Works great within like a 1' of the router, no interference whatsoever.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your busy schedule to leave a review of the Over-the-ear headphones. I am sorry to read that you had this interference with the unit. Kindly contact us to check further options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Inexpensive headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best headset, but for the price, it does the job. I hope this will not fade out too soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive for quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge does not last as long as advertising. Returned first pair due to this problem and 2nd pair just as bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    package missing inst. would not stay in sinc with my tv. ear pieces very comfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Reuben

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable! Sound suxs.get a sony. Buy these for a enemy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my father who has bad hearing while he watches TV works pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wires

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wires that connect to each side break easy.Had to have it replaced after 3 months.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Headphone did not work as had hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as we wanted. Bought with TV. Cannot use headphone and sound from TV

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great concept when they work. Which in the beginning was great then the headphones stopped speaking to its receiver. It was intermittent. But when you are ready to watch tv you don't want to be trying to trouble-shoot the headphones. If there were no kinks, I would be a happy owner of this product. Good luck.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Lyn.

      I apologize about your experience with your Wireless Headphones. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are very hard to use. Also, quite uncomfortable over the ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok but a bit uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay, but took a while to sync the headset up with the base. Ear pieces are small.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless Headphones...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is these headphones are wireless and do function. The bad news is the sound is muffled, not crisp and absolutely horrible to listen to any dialogue on tv. If you want to just listen to music and do not care about Sound Quality these will work however, if you want to listen to the TV or any music save your money and buy something different.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi smetzler, I am sorry to read that this unit did not meet your expectations regarding sound quality. Rest assure that we will keep your kind opinion in mind, however, I also would like to recommend you to contact us at 877-467-4289 to check for any available options for you. Viri E. Insignia Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with the comfort. I think I'll change to ear buds if they are available for this type TV hookup. Sorry!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that you're disappointed with the comfort of our TV headphones. Comfort is a top priority for us, and we understand how important it is for an enjoyable viewing experience. We appreciate your feedback and want to ensure that you're completely satisfied with our products. While we don't currently offer earbuds specifically for TV hookup, we encourage you to explore other options that may better suit your needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to contact our customer service team. Thank you for giving our product a try, and we apologize for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625 BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    comes with RCA plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not compatible with my Samsung HDTV, wrong connector

    No, I would not recommend this to a friend