Customer Ratings & Reviews
- Model:
- NS-HAWHP2
- SKU:
- 6281625
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.
This summary was generated by AI based on customer reviews.
Returned item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For use with tv - not able to mute tv so sound only in head phones - Returned item
No, I would not recommend this to a friendNeed help from Greek squad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven't gotten it to work yet, followed the instructions but still couldn't get it to work. I need the Greek squad to come out to get it working. If it is any good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesWilson,
Thank you very much for taking the time to review our RF Wireless Over-the-Ear Headphones. I am sorry to read you are having issues to do the first time setup on these and to get them working.
Please follow the Contact Us link at the bottom of this response, we will assist with your support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use, Setup, Sound quality
Easy Setup, Easy To Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 82 years-old father. It' is easy to setup and instructions aren't needed. Simply plug it in to the electrical outlet and then plug the RCA or Optical cords into your TV/Cable box and you're done. Literally a 5-10 minute process. It doesn't come with the optical cord, but it does come with the RCA cord as well as RCA-to-headjack adapter. The RCA cord is only about 3-5ft... needs to be longer. The headset seats on the charge pins atop the tower nicely and a button on the tower lights up red to indicate charging. The headset automatically pairs with the tower when you hang it on it the first time. The quality of sound is actually pretty good. Not Bose quality, but good. The headset has 4 buttons-- Power, Up Vol, Down Vol, & Input select. Is easy to use. You don't need to turn the headset on or off if you simply place it on the tower when done. I think the ease of setup & use in addition to decent sound quality makes this a very good choice.
I would recommend this to a friend TV Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 2 of these and they don't work. Even the Geek Squad couldn't set it up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joan,
Thank you for taking the time to review our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Don't buy these!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get these headphones to connect to my smart tv. Everything else I have that's wireless is paired by bluetooth...not radio frequency.
No, I would not recommend this to a friendThese headphones did not work for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will have to return as soon as the Local Best Buy store is fully open, and I can talk with a technician to see if they have one that will work with my tv.. I do not have a Smart TV...
No, I would not recommend this to a friendUnit not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit not working. Not charging.tried to contact customer service. No response. Will be taking unit back to best .buy......
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our RF Wireless Over-the-Ear Headphones. We know how disheartening is when a new product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure junk .. didn’t last a year.. the plastic brick in half.. don’t waste your money on these... should have stuck with the Sony ones which lasted 3 years
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the over-the-ear headphones. I am sorry to read that you are having issues with the set. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these twice and now there is no sound coming from the right ear. I am very disappointed so going to return them today.
No, I would not recommend this to a friendvery limited range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for same room, but does not work for adjacent rooms when you are doing tasks, etc. Bought it because it was the only one offered. Best buy should offer an alternative.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these earphones was noticeably poorer than my $10 earphones. The instructions were worse than poor and DO NOT accurately describe the product (a COMMON problem).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your day to give us your feedback on these headphones. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Insignia RF Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the RF signal of these headphones interfered with my WIFI signal so that I was unable to stream any of my apps on my TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our RF Wireless Over-the-Ear Headphones. I understand the signal interfered with your Wi-Fi and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Not too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Could not get it to work even after spending 2 hours with customer support.
No, I would not recommend this to a friendWireless heahphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I wanted the headphones to use on is older this would not work on it. So I had to return it. My ratings are based on average as I don't know how they work.
No, I would not recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked for me. I'm not gonna rate this product because it really didn't work for me at all.
No, I would not recommend this to a friendjunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst over the ear headphones I have ever owned. I will not recommend this product
No, I would not recommend this to a friendit quit working just a few days after purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.before it quit working completely, when I tried to adjust the volume it went from "not hearing anything" to "bust your eardrum." I'll be returning it as soon as I'm able.
No, I would not recommend this to a friendHesd phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get them to work yet! Hopefully a teck guy will finally Get here who can connect these headphones .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for writing a feedback with our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. I do apologize to read that your having issues using this headphones. I highly suggest to please contact our customer service team for us to further help you.
Gem
Insignia Products
Please visit https://www.insigniaproducts.com/
Difficult to pair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of right now. Pairing with anything is very difficult. Have no idea what we are doing wrong, but 3 people have tried and failed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Wireless Headphones, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy with this product. They did not work as well as I expected. I actually returned then within a week of purchase.
No, I would not recommend this to a friend