Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to clean! Takes a bit of practice but once you get the hang of it, you will feel like a professional barista!
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product that we are really enjoying and using everyday.
I would recommend this to a friend - Pros mentioned:Ease of use
Newbie learning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, easy to lear how to be a home bound barista. So far it seems to be a great product.
I would recommend this to a friend - Pros mentioned:Espresso quality
I’m my own Barista!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the machine and enjoy making my own espressos ! Bye Starbucks!
I would recommend this to a friend - Pros mentioned:Espresso quality
I love this espresso machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every morning it’s amazing with an excellent coffee made by the great machine ever!
I would recommend this to a friend - Pros mentioned:Espresso quality
Great quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee and espresso. Huge cost savings instead of buying!
I would recommend this to a friend - Pros mentioned:Espresso quality
Get the protection plan!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the protection plan!! When it is not broken and the grind setting and amount are correct and the pump gets the right amount of water, it makes great expresso! During the first 2 months you have a 60% - 70% chance of getting good expresso. My first unit broke after 4 months (pump quit working). Fortunately had the best buy protection plan and the store took it back and gave me a replacement off the shelf! The replacement (a brand new unit) lasted for 2 months before the pump and then the grinder broke. Tried working with the breville customer support who had me extensively disassemble the unit in an unsuccessful repair attempt. Back to Best Buy who, with this wonderful protection plan, promptly replaced it with a 3rd new unit from the shelf. I believe I have a 1-year protection plan and am just planning on having to swap it out at best buy every 2 or 3 months until they declare enough. At which point I will try a different company. This is my first experience with Breville and after what I expect to be 3 more replacement units, will be my last. I do wonder how the people who have left positive reviews feel 3 or 4 months later. I am using my machine twice a day on average.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
- Pros mentioned:Espresso quality
cuban coffee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my super stellar coffee maker, the coffee it makes me ... I buy it in beans, what do you think?
I would recommend this to a friend - Pros mentioned:Ease of use
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Set up wasn't to bad and comes with good instructions
I would recommend this to a friend - Pros mentioned:Espresso quality
Xmas gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She loves it and is constantly raving about the quality.
I would recommend this to a friend - Pros mentioned:Espresso quality
Coffee Master
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make yourself a pro level coffee. Makes superb espresso. Never going back to filter coffee :-)
I would recommend this to a friend - Pros mentioned:Pressure
Great espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an espresso machine since moving away from the PNW. This fits the bill.
I would recommend this to a friend - Pros mentioned:Espresso quality
Mjacobo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tasting coffee!!!! Grinds perfect coffee. No issues with the machine to date. Highly recommend it.
I would recommend this to a friend - Pros mentioned:Espresso quality
Nice machine for people like coffee
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice coffee machine. It’s a pricey one but worth it if you like and drink coffee every day.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great matchine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it looks. It make a great coffee. I am happy with it
I would recommend this to a friend - Pros mentioned:Espresso quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like itIt is completely the best coffee machine I have ever used I wish they had more of these that I could buy time and time again that is so great
I would recommend this to a friend Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best espresso machine we have used for a reasonable price compared to some of the higher-end machines out there.
I would recommend this to a friend- Pros mentioned:Espresso quality
Makes a great cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little time to get use to it but now it makes better coffee then my local cafe.
I would recommend this to a friend - Cons mentioned:Steam wand
Watch out for manufacturers fault
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best machine in this price range. Period. But my first one came with faulty water line & steam wand. Returned it. 2nd one showed similar issues after using about 2 months. Glad that it happened during my warranty. Getting it replaced soon.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great expresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have not experience problems. The machine makes great coffee and the grinder is good quality. Very friendly
I would recommend this to a friend