Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Steam wand
Watch out for manufacturers fault
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best machine in this price range. Period. But my first one came with faulty water line & steam wand. Returned it. 2nd one showed similar issues after using about 2 months. Glad that it happened during my warranty. Getting it replaced soon.
I would recommend this to a friend - Pros mentioned:Espresso quality
Makes a great cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little time to get use to it but now it makes better coffee then my local cafe.
I would recommend this to a friend - Pros mentioned:Espresso quality
Get the protection plan!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the protection plan!! When it is not broken and the grind setting and amount are correct and the pump gets the right amount of water, it makes great expresso! During the first 2 months you have a 60% - 70% chance of getting good expresso. My first unit broke after 4 months (pump quit working). Fortunately had the best buy protection plan and the store took it back and gave me a replacement off the shelf! The replacement (a brand new unit) lasted for 2 months before the pump and then the grinder broke. Tried working with the breville customer support who had me extensively disassemble the unit in an unsuccessful repair attempt. Back to Best Buy who, with this wonderful protection plan, promptly replaced it with a 3rd new unit from the shelf. I believe I have a 1-year protection plan and am just planning on having to swap it out at best buy every 2 or 3 months until they declare enough. At which point I will try a different company. This is my first experience with Breville and after what I expect to be 3 more replacement units, will be my last. I do wonder how the people who have left positive reviews feel 3 or 4 months later. I am using my machine twice a day on average.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
- Pros mentioned:Espresso quality
Espresso Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine. Well worth the money, I highly recommend buying this item.
I would recommend this to a friend - Pros mentioned:Espresso quality
Will hate starbucks after this machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this espresso machine!! You cant drink starbucks coffee, after you make an espresso with this one!
I would recommend this to a friend - Pros mentioned:Grinder
Superior espresso machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best product for the price. All in one as well. Grinder. Hot water. It has it all. For the price. You won’t find a better espresso machine!!!
I would recommend this to a friend - Pros mentioned:Espresso quality
Espresso!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase in a long time! This thing is better than the best corner shop (rhymes with Marmucks) and the price is just the cherry on top!
I would recommend this to a friend - Pros mentioned:Ease of use
Coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker ever . Easy to use are very reliable
I would recommend this to a friend - Pros mentioned:Espresso quality
Best coffee machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality worthe the splurdge. Grinds the coffee for you and it actually taste way better
I would recommend this to a friend - Pros mentioned:Ease of use
Larromom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I’m glad I brought this. Machine Imma use. Til I can’t use it no more
I would recommend this to a friend - Pros mentioned:Espresso quality
Espresso Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional quality, Works Great! Ready for pickup in 1 hour.
I would recommend this to a friend why plastic??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Coffee machine, we've had it for about 3 years now! The only downside to it is that the top cup warmer is made of plastic and after a while it tends to crack around the frame from normal wear. Hoping they will later make a model fixing this issue, especially for the price you wouldn't expect a plastic part on this machine.
I would recommend this to a friend- Pros mentioned:Espresso quality
Just buy it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best! I have been using this everyday since I bought it. Sometimes twice a day.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every day its worth the purchase. I plan on using this for a long time
I would recommend this to a friend - Cons mentioned:Noise level
A great coffee machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great coffee machine. But it’s a little noisy. Other than that, I love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Breville
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this espresso machine. It is super incredible, very practical and very easy.
I would recommend this to a friend - Pros mentioned:Espresso quality
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this machine to save time and money. I buy locally roasted espresso and it tastes better than when I go to the coffee shop. Well worth it!
I would recommend this to a friend - Pros mentioned:Pressure
Make coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelente, really good, I recommend this product,to the other customers
I would recommend this to a friend - Pros mentioned:Ease of use
Super!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best espresso coffee machine!!! It’s easy to use and made a great cream!!!
I would recommend this to a friend - Pros mentioned:Espresso quality
Great buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine!! I make coffee everyday and the whole family loves it too!
I would recommend this to a friend