Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 6291169
Customer reviews
Rating 4.8 out of 5 stars with 3171 reviews
(3,171 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product works great, easy to clean and maintain
I would recommend this to a friend - Pros mentioned:Ease of use, Grinder
Rated 5 out of 5 stars
Great machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an excellent espresso! Easy to clean and the grinder makes things simple.
I would recommend this to a friend - Pros mentioned:Espresso quality, Overall performance
Rated 5 out of 5 stars
Love my coffee
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it daily still. It produces a barista quality shot each time
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need for a coffee in one machine, i love it honestly. Not complimented to use and i have the luxury of making my own fancy coffees right at home.
I would recommend this to a friend Rated 1 out of 5 stars
Grinder broke & put metal shards in coffee grounds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine 8 months ago . It worked great at first. Then the machine went complelty down hil, I noticed the floor became strange & then I found metal shards in my espresso grind. Disgusting & very dangerous after taking with costumer service. I took off the grinder cap & found the metal part has been breaking apart( I’m not sure how long which is scary as well) I’ve only ever used high quiltly regular whole beans. I stopped using the grinder & after 2 weeks, the epresso pressure machine no longer works. It’s a 700 $ machine that only lasted 9 months & has a serious defect putting metal into the coffee grounds. I’ve spent the last 3 weeks dealing with customer service via email & phone calls. It’s been a horrible exp. After doing every video & update for them. They have not come up with a replacement & never sent any kind of repair email.( I’ve called & emailed again) & nothing in regards to the repair. It’s under a 2 year warranty. They have been a nightmare tondela with and have not honored the warranty and come up with no solution for a dangerously defective product. I now have to review to find a solution. If de long I go can email directly back. I’m on the phone with costumer service for the 10th time. I need a replacement or way to send in for repair
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240906BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to use, easy to clean up and definitely easy to enjoy!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Chef’s kiss
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but so worth it!! I buy whole beans from Whole Foods & can make myself my favorite drinks!! Very easy way I saved a lot of money drinking coffee out & became more sustainable by limiting the disposable cups!
I would recommend this to a friend Rated 5 out of 5 stars
so good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love our breville best value and taste for the price
I would recommend this to a friend- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice! very easy to clean, And very good coffee.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Takes Some Practice But Makes Great Coffee
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a bit to figure out the settings, but I love the quality of the coffee this machine produces. I did by a larger pitcher to improve the microfoam in my morning cappuccinos.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Best espresso
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grinder and espresso combination is a perfect match. The grinder is of great quality and offers a large variation on grind. The espresso is perfect once you get the grind dialed in. I don’t usually froth milk but when I do the cup made is better than any coffee shop. This machine will help you avoid wasting $5 on a cup of coffee every day. If you combine it with great quality coffee bean, there is nothing better.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
The real deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a few tries to calibrate grind level and and grind amount, but once you figure that out your making coffee and quickly. Just as good as the coffee house. Payback on this machine will be immediate, though expect to spend another $100 or so on accessories, coffee, flavors, etc. If youre able and love coffee, this is the machine!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best espresso machine!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this espresso machine. There’s a video to walk you thru the assembly of it. Very easy to learn how to use it. Can definitely taste the difference.
I would recommend this to a friend Rated 5 out of 5 stars
Great espresso!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is wonderful. It definitely takes some time and patience to dial it in. But once you figure it out, Starbucks or your go to coffee shop will be the thing of the past. I do recommend fresh beans from your local sourced coffee shop and manual dosing rather than store bought beans straight into the hopper and the machine doing the dosing for double shots. This machine is worth it for all the coffee I would be drinking out!
I would recommend this to a friend- Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Awesome Espresso
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, really easy to use and makes great espresso shots
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Everything and then some!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is soo easy to use and brews the perfect espresso everytime. Im a tea lover while my wife is a coffee lover. Regardless we get amazing lattes no matter what we love. At first the price kinda scared me but it has been worth every penny!
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Loving it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for about a month. So far I am loving it. There is definitely a learning curve so you have to be patient but overall I love it. Really great quality espresso machine.
I would recommend this to a friend Rated 4 out of 5 stars
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete set up for espresso and steaming milk. Must have accessible area to fill water reservoir on rear
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Quality coffee at home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have looked at this machine for quite a while. I am glad I finally gave in and bought it. Do I still get coffee out? Yes of course, but it’s wonderful when you want a good cup of coffee at home. It took a few grinds to get the settings correct but get it, you won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Grinder
Rated 5 out of 5 stars
Perfect for coffee addicts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This totally changed my coffee addiction. It is really improving your barista skills on one hand and your addiction on the other. You can create wide range variety of espresso based drinks as you want. The best part is it has single and dual layer espresso pods for brewing which enable you to brew your coffee with different grind size. Also no need to have a grinder attached, which enables you to grind fresh coffee all the time. I highly recommend you to buy and enjoy :)
I would recommend this to a friend













