Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 6291169
Customer reviews
Rating 4.8 out of 5 stars with 3171 reviews
(3,171 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great espresso machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine! Good for those who are beginners at pulling espresso shots!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
FANTASTIC COFFEE MACHINE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing and use it like 8 times a day. Best machine I’ve ever had! Only one thing I don’t like about it and it’s that the beans get stuck in the hopper. Sometimes it doesn’t grind automatically you just have to push them down. Other than that it’s a fantastic machine!
I would recommend this to a friend - Pros mentioned:Grinder
Rated 5 out of 5 stars
Don’t think, just buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this espresso machine!! It’s the right balance of manual and automatic. The in-machine grinder is great. We love using it almost every single day. It has given our pandemic/work from home life a big level up. Don’t think, just buy it!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to setup and use.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and use. Just wish there was more documentation and support for dialing in espresso beans.
I would recommend this to a friend - Pros mentioned:Grinder
Rated 2 out of 5 stars
Lacks Consistency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Breville BES820XL of 10 years with the newer Barista Express Machine. I'm 6 weeks in and I'm not impressed. My issues are mainly around inconsistencies. For instance, the grind never gives me even close to a consistent amount of coffee. Also, I can never get a double shot from the machine. Sometimes I'll get 1/2 an ounce, other times 1 ounce, but never 2 ounces. I always have to press the double shot twice to get even close to 2 ounces. I've even reprogrammed the double shot to the maximum amount of time it will let me program it to. I've reached out to support, who are very slow to respond and there only comment to me was to check the power in my house. I never had an issue with my old Breville. I will say, I do love the built-in grinder, but I wish it was consistent.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250121BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been putting on hold to buy it because how expensive is, but so glad i did. Great machine. Coffee never tasted so good
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Amazing product, must buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth every dime! I spent on average $4-$8 a day on Starbucks coffee daily. I turn this baby on to let it warm up, followed by steam the milk and the taste is so fluffy and rich, the coffee is amazing not to mention the money I save!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
SUPER HAPPY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUPER HAPPY with this purchase. It was a Christmas Gift to my husband who LOVES all things coffee and expresso. Use it frequently especially with guests.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Definitely a must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints! I love this machine, no wonder it's the No.1 recommended espresso machine on every review article.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
The Barista
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To all coffee lovers, and espresso lover this machine is exceptional!!! Totally worth it BUT you have to really like taking the time to make an espresso or latte. if you are looking for a machine that will be easy to use and quick this is not it.
I would recommend this to a friend - Pros mentioned:Grinder
Rated 5 out of 5 stars
Excellent espresso!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was deciding if I needed the grinder or could go with the less expensive version. The answer is the grinder is essential. If you hope to make good espresso you need the right grind and amount. This maker does that very well. The brewing is simple and delicious.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine, I love it It is easy to use and clean and makes you the best cappuccino there is.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine looks complicated but it is so easy to use. We bought it after are other Breville ate the dust after 10 years. Absolutely reliable brand and worth the money. It's also fairly quiet and quick.
I would recommend this to a friend - Pros mentioned:Espresso quality, Pressure
Rated 5 out of 5 stars
Love this machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very happy with this purchase. I’ve had it for near a year and use it almost daily. It’s performed well and the espresso is tasty. Getting this has saved me a lot of money and trips to Starbucks. I later (month ago) bought espresso maker w/ grinder made by Cafe and not as pleased. I certainly recommend getting a maker with with a gauge. It’s nice to know the machine is producing enough pressure (very important).
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
What are you waiting for? This is the one!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop whatever you're doing and buy this. Seriously, you will save so much money on lattes year after year, and you'll make them just the way you want them made. There's no better way to start your day, and this unit is perfect for most home use!
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one I’ve owned. First one lasted almost 8 years of nearly every day use. This new one is the same quality and works just as well.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Awesome Brews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing espressos, lattes, cappuccinos, and whatever you can imagine. Takes time to perfect milk texturing. I’ve made White and Dark chocolate mochas, various lattes, tried out different beans, and everything tastes amazing! The only downside is the effort and time it takes to make each one.
I would recommend this to a friend Rated 5 out of 5 stars
Make a perfect shot or two easily
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I drink coffee every day, I've been searching for long time to get an espresso machine to replace my french press. There are a lot of choices out there. This one is not the cheapest nor the most expensive, but I am glad i chose this one. This espresso maker can make very tasty espresso (1 or 2 shots) from a whole ground coffee in less than 2 minutes. The milk frother works perfectly as well if you want to make latte. The result is consistent. You might need to try a few times (grinding the coffee beans, measure the amount of coffee, etc to make a perfect cup. But to me, it was an enjoyable experience to get to know your machine. Once you get the hang of it, this machine will make a perfect cup of espresso each time you need it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pays for itself
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is easy to use, and is popular enough that you can easily find accessories and replacement parts for it. It’s already paid for itself in the amount of coffee we have made since we bought it.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Breville barista express
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wotks very well results depend on the indian takes time and practice ti be a barrister .
I would recommend this to a friend













