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Customer Ratings & Reviews

$2.00

Customer reviews

Rating 4.4 out of 5 stars with 917 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers highly value the Prepaid SIM Card Starter Kit for its affordability, ease of use, and reliable service. Many users appreciate its compatibility across different phones and the seamless activation process. The network coverage and speed are frequently praised, with some noting the fast 5G connectivity. Overall, the SIM card provides a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 917 reviews
  • Rated 1 out of 5 stars

    Mint mobile trial sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with the Mint mobile sim kit with 7 day trial. I purchased item because I was out of data and a few days shy of next billing cycle on my primary phone plan. It said trial included talk, text and data. The data was just a couple of megabytes but I assumed that would suffice for a few days at least. I was not even using data, no internet browser was even opened while completing the activation it notified me I had used all provided data. I HAD NOT EVEN FINISHED ACTIVATION which was no longer than 5 mins if that. A total waste of money so if your looking for 7 days of data look elsewhere it was on the upwards of 5 mins worth on THEIR activation site

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    Very disappointing procedure. It could and should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed on how this works and didn't work. Purhase included two sim cards which I thought was strange. The first is required and they assign a new number to it. Then you have 7 days as a trial with 250 min, 250 txt and 250 mb. After that you must use the second sim to purchase a minimum of 3 months of one of their plans. The new number is inconvenient when you want to make and receive calls and have the other party not know it is you. Next issue I had was they weren't about to port my fully-owned, unlocked and compatible phone telling me I had to wait until the existing service I had expired. So what happens if that old plan doesn't expire before the 7 day trial is up? Well you have to an etirely new problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got little use out of it. It sent texts and then stopped. The company said my phone was locked. If so, how did it send any texts?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service is bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was ok until I tried to upgrade to more data. Talking to some East Asian was an impossible task. Gave up. Buy services from some company that speaks and understands American English. .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misinformed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try mint Mobile service since are running a promotion. Anyway my experience was a joke. In the packaging it states if you want keep the service you just keep the same SIM. Not true. I spoke with 3 different agents and they told me I needed a new one. Mint was never able to start the service with a plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a kids phone! Easy setup and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Mint mobile trial

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a trial but 3G service for Mint Mobile very unreliable

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Sarah, we'd love to take a look into improving our service in your area. When you're ready, please don't hesitate to contact us. You can give us a call at (800)-683-7392 or connect with us through our online chat platform at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    Mint-A trap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took my number and can’t use it unless I register to a plan that cost way too much.Its a trap.dont use any trial SIM card from mint

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Kentzar, We're really sorry for the inconvenience here and we'd love to get in touch with you to see how we can make things right. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We're looking forward to hearing from you. mintmobile

  • Rated 2 out of 5 stars

    Mint Mobile - Prepaid SIM Card Starter Kit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mint Mobile - Prepaid SIM Card Starter Kit is an option to consider.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Personal Hotspot on Trial

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the trial for the purpose of trying the personal hotspot using my iPhone, but it says to contact Mint Mobile to activate. After calling them, being transferred twice, and being on hold for a while, they informed me that the personal hotspot feature isn't available on the trial SIM. I must pay for the regular service to access that. That should be posted in the description prior to buying. Besides that, there service coverage seemed poor.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not compatible with few phones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Network is pretty bad and not compatible with few mobiles

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Oh no, we're really sorry for the poor service you've experienced and we'd love to see if there's anything we can do to improve our service in your area. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Rated 2 out of 5 stars

    Mint mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get unlimited itll be so much cheaper in the long run

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your feedback, Karma. Please feel free to give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you ever have any questions or concerns about our service. mintmobile

  • Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my time trying to connect with my phone. Could never connect

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry to hear we didn't work out for you. We'd love to connect with you to see what we can do to make things right. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open? We're always happy to help. mintmobile

  • Rated 2 out of 5 stars

    No network is bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this trail sim card. Out going is working and incoming is not working i called the customer car and asked me to enable wifi still it did not work at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MINT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok for a trial, so you can see its going to be ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Mobile Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked the way it was supposed to work. I was satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good for small town

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bar service and when test with speed, it was less than 3Mbps up and 0.2 down. Call is fine. I would not recommend this for anyone living in a small town.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Terrible phone service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay out of this carrier. I switched to Mint Mobile because of the price but it has terrible service in my area ( Milwaukee). Drop calls, missing calls, no voice mail notification are some of the pain I gone through during 3 months service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint Cell Service South Florida Post Pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used MINT mobile before for a long time and they were really good cheap service for unlocked phones before the pandemic. After the pandemic and the Sprint merger their service got really bad. I don't recommend this NVMO anymore in the South Florida area it is too unreliable and slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that we had no service at our house with Mint Moble. I was looking forward to try them out.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we are truly sorry we weren't a great fit. We'd like to connect with you to look into ways of improving our service in your area. Can you please give us a call at
      (800)-683-7392 so our Care team can look into this? mintmobile