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Customer reviews

Rating 4.5 out of 5 stars with 5338 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the compact size, affordable price, and ease of use of this 0.7 Cu. Ft. Compact Microwave. Many appreciate its heating performance and power, while some find the door a bit difficult to operate and note that the microwave can be noisy. Positive comments also highlight its attractive appearance and color options. However, a few users experienced issues with setting the clock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,338 of 5,338 reviews
  • Rated 2 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with no damage to box, but one side of microwave has a huge dent in it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi user434958,

      We apologize for your experience with this product. Hearing your feedback is really important to us so we can continue to improve the quality of our customer service and this product as well. If you need further assistance, please contact us at 1-877-467-4289.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Microwave review and delivery review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was horrible. It said it would come in a day and it didn’t. The worst part is that I couldn’t get my money back if I didn’t want it anymore. I was so frustrated and disappointed in Best Buy and the delivery service. I will never order online again. Other than that, the microwave works just fine! I would just buy in store and not online.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The power cord is like 3 inches long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it. It's a microwave. Put food in, set the time, heats the food. So reviewing this product is kind of goofy unless it doesn't work. The major flaw in this product is the power cord. It barely reaches from counter height down to a standard receptacle height. And I'm sure that there is a danger warning about using an extension cord, not that you'd want to use one anyway. Funny how it doesn't occur to a person to look at the specifications of the product to see with the length of the cord is. He's just assuming it'll be reasonable. Not on this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that the length of the cable of this product is not what you expected. We really appreciate your feedback since it helps us know what we could improve on our products. Please know that you are welcome to contact us at any time so that we can check for available options to help you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Pain to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Release button for door need two hands to open, one hand to push the button and the other hand to pull the door!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,
      I personally would like to apologize for the experience that you have gone through with our Insignia™ - 0.7 Cu. Ft. Compact Microwave. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud noise when on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine made loud noise like a drill when turned on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash. Didn’t even last 2 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased December 2020 and it died in September 2022. Made a very loud unusual noise and stopped heating food. Took it to the store for a repair and it was out of warranty and they could not replace it because I did not purchase the extended warranty. Trash Best Buy product. Don’t waste your money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although setting the clock instructions are simple, the clock will not set

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I think I got a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week of using this microwave it stopped heating food. It would turn on and run a timer, but food was ice cold. Tried to see if I could exchange and could not. It was beyond the 15d return. So to a recycle center it went. Waste of money for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No heating At All

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not matter work. Light comes on, plate spins, however there is no heating taking place (at all), the plate and food are cold. Returning

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi There! 

      Thank you for taking the time to review our Insignia - 0.7 Cu. Ft. Compact Microwave - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.  

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Silence!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every microwave should have the option to turn off the beep. The pitch and quantity of beeps is overwhelming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONOT BUY THUS PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for a friend and she said it worked for a day and then it is not working again. She threw out the box so I could not return it. I felt so embarrassed cause I gave as a gift. PLEASE DONT BUY THIS PRODUCT.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 0.7 Cu. Ft. Compact Microwave. I understand it stopped working and that can be disappointing. But, the unit does have a one-year manufacturer's warranty. We would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Never worked.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. The lights work but microwave doesnt. Very expensive night light

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Microwave since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    uhhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave stopped working after a couple days. received the replacement, however the turnable tray plate came in completely off/broken upon receipt of the shipment.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello jungu,

      Thank you for taking the time out of your day to give us our review on this microwave. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. It was plugged in....no damage. Light on turntable moving but will not heat or cook

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk stopped working after 2 years with light use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk stopped working after 2 years with only slightly being used

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Matz,

      Thank you for taking the time to review our Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black. I understand you found it uncomfortable to use since it only lasted for 2 years and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst place to shop online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot honestly review since it came damaged and had to be returned immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This literally worked for less than a week. Insanely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it lasted...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead in less than 3 years. No more to say but 24 character minimum.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am sorry to read that the unit did not lasted more then the expected. I appropriate your feed back regarding this matter. -Grace Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia