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Customer reviews

Rating 4.4 out of 5 stars with 2739 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the G432 Wired Over-the-Ear Gaming Headset, particularly praising its sound quality and comfortable feel. Many find it to be a great value for the price, with a decent microphone and good fit. Some customers have noted concerns about the cord length and weight, while others have expressed dissatisfaction with the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,738 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for a very excellent price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was definitely teen approved. She was so surprised when i gave her these for christmas. And they work amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old one broke but whatever. Got a sale so it all works out in the end

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is durable and the sound quality is great! Theres nothing more to improve about this wonderful headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for 40 dollars sound quality is super great and I like that it comes with a long cable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Mic doesn't stay in place

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is Ok overall, it is comfortable enough for me to wear for 2+ hours, and the audio is good for the price. I've used it for about 4 months at this point, and my biggest issue is that the Microphone boom wants to return to a straight position (it doesn't stay close to my mouth). This means that I have to keep adjusting the mic every 2-3 minutes in order for people to hear me.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, we're sorry to see you're having some design related issues with your G432 Headset. Since the mic isn't staying in the position the way it's supposed too, you do have a 2 year limited warranty that comes standard with purchase. You can start your claim here:https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432. OR You can always do an exchange through Best Buy. Hope that helps!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product- gets a little uncomfortable if you wear glasses. Great noise cancelling and audio for XBOX

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice enjoy this product Love these very lightweight stay on nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    uh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodddgvbbbbfddddddddddddd lol um idk its good so uh yea

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    A disappointing followup to the G430 model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the previous iteration of this headset for many years. The sound quality on the G430 model is great and the microphone is good enough. The biggest issue I've had is they break quite easily after only a few months of use. The plastic will crack and chip off until eventually one of the earcups snaps and dangles loose. Considering the previous version is discontinued, I decided to go for the next one up. I've had more issues with the G432's in one day than I ever did with the last pair. The mic quality is noticeably worse. The headphones allow you to hear your mic back and the G432's loopback is incredibly loud and sounds robotic. The only fix is downloading Logitech's horrible G Hub software which then introduces a new problem, the haunted mic volume. It'll consistently adjust itself based on how loud or quiet you're speaking. It's a good idea, but practically every little background noise can be picked up. Perhaps I got a faulty pair or the USB adapter is bad, but it's a noticeable step down from the multiple G430's I've owned in the past.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello charlie77a! I'm sorry to hear you're running into audio issues with the G432 headset! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G432 has a 2-year limited hardware warranty. Thank you so much for all of this feedback! I will be passing this along. - Maggie from Logitech G

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great set for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones for the price. We keep these around as extras so friends will have something to use when they come over.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. player has no complaints. for my 9 yr old granddaughter and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming headphones very clear quality and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Sound, terrible Body

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've gone through a Logitech headset. The sound quality is very good while it lasts, but they break very easily. And this "break" should definitely be considered as part of "wear and tear" of the model. If you look at the image of the model, you can see what I'm talking about. Just above the ear muffs where you can adjust the size for you head, there's that small opening that allows the speakers to move side to side. There. That's what you have to worry about on these Logitech models. I've gone through two unique models by Logitech because best buy had to replace my last one with a similar model, so i knew what i was going to get out of it again because i was on warranty. But don't expect them to last more than a year. It's built to break. I give this 2 stars, because they're nice... While it lasts.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're having hardware durability related issues with your G432 Headset. You do have a 2-Year Warranty included with your purchase. But if you have any questions, please check out the Logitech Support page at https://support.logi.com/hc/en-us/articles/360024150194

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great for Temporary Use

    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look, feel, and sound of these headphones. They are fairly comfy for the price. They are great for swapping between PC, XBOX, and PS4 by simply plugging in the cord into Y-splitter, for PC, or removing it for consoles. However, they are super flimsy. They break easily. I am on my third pair. Very cheap, but of course, you get what you pay for. These are perfect for GENTLE gamers who are just starting out but eventually you will need to upgrade to a more sturdy pair as the mic will eventually go out on you or one of the headphone parts will break completely. (Both times, the headphone on the side with the mic breaks off and the mic eventually makes static noises).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, bad fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good and the microphone is solid; a good value. The problem is that they're incredibly uncomfortable. The headband angles the cups outward and isn't flexible, so they dig into my head and I can't wear them for long periods of time. I'm replacing them and saving them as an emergency backup set only.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good Quality, Breaks After A While

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They work amazing. There is just one problem I found with them, and that's the sound. I listen to loud music all the time, so I knew this would happen sometime in the future, but not this fast. I got them in mid January, and I just noticed it today. It kinda sounds like the bass is overpowering the rest, making the vocals sound all fuzzy. But besides that, they work amazing! They work on my PS5, Iphone XR, Laptops, nd even my echos around the house. the mic sounds fine, volume control works ok, (gets sticky near the end, but that doesn't madder), and the mic mutes when you mute it on the headset, I also like how it comes with an dongle so there is one for the mic and one for the volume. I would definitely recommend these to whoever is reading this, as long as you control the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Don’t move the mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lasted for a good two years, but never move the mic.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Just.... meh....

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look. I get it. The price on this headset should be considered to tamper your expectations on a product. But I expect more from Logitech. I utilize this product on a Playstation 4 Pro with OEM controllers. Having utilized Platronics, Turtle Beach and other Logitech headsets in the past, this may be my least favorite. Looking at sound quality first. It's adequate at best. I play hunting games a lot. I need to be able to hear very low decibel sounds crisply to distinguish where they're coming from and how close they are. Not possible with this headset. I've had better luck using an earbud headset. The highest volume level is actually pretty good. I've had problems with other better quality headsets not getting loud enough. As for comfort, the quality is average, and not long lasting. With other moderate level headsets, you almost don't feel the headsets after a while. When wearing these, I am constantly aware that I am wearing them. I have to readjust them continuously because of discomfort. I would not recommend this headset to someone. I would recommend looking at another brand or paying a little more for a higher quality item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Sound is great but......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Astro a40s for a little over 2 years now, they're amazing but i thought it was time for something new, I decided to go with a different brand. I settled on the Logitechs. The sound is amazing but man are they heavy! i play for atleast 2 hours a day and after 2 hours or more man do they give me a headache becuase of how much they weigh, they're also not very comfortable around the ears.the mesh they use is really rough. Im also having software issues, my computer just doesn't read the headphones sometimes. If i could do it again i would of passed on these and got something else. maybe ill go for Razer headphones next time since their keyboards are great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent for PC, Not for XBOX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because I game on XBOX. I specifically asked for a headset compatible with XBOX, which they are definitely usable. Here's the issue: If you want to use all the bells and whistles that this headset has, don't buy it for Xbox. None of the buttons work, the volume control doesn't work. All of the fantastic things that this headset does will not work with the 3.5mm cable. Had I known this info before buying, I wouldn't have paid $99 plus tax on this headset that will do the same thing as a $30 headset at Walmart. If you're a PC gamer, this set is just excellent! The only reason I left a 4 is that there's nothing special when connected to Xbox, and that is the reason for the purchase.

    I would recommend this to a friend