Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2201 reviews
(2,201 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good refrigerator, but noisy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a replacement for previous Samsung refrigerator (which stopped working after 10 years. The new one is more spacious and very good shelf arrangements. It is deeper than the previous model. We like the 4 door feature and ability of storing food and drinks colder than 37 deg. Freezer is also spacious. LED lights and water filter location are much better than the previous model. Twin cooling is allows rapid cooling. The only negative part is the new refrigerator is a lot more noisy. It takes getting used to weird loud clicking. If your bedroom is close to kitchen, you will need ear plugs to sleep.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there sunnyCalifornia, I want to congratulate you on your Samsung Refrigerator and know you have some concerns with your unit making noise. I have some helpful information that will inform you on noises coming from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We want to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad
- Pros mentioned:Drawer functionality, Overall performance
Rated 4 out of 5 stars
Working well so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far and really enjoy the middle drawer for flexible usage and storage. It was a bit more expensive than other comparable models and why only 4 out of 5 stars.
I would recommend this to a friend Rated 4 out of 5 stars
Beautiful Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge from everything I can tell so far (I've had it for almost 2 months). The only drawback I can find so far is that the shelving on the doors doesn't really fit the stuff I was used to putting in shelving on my old French door fridge. There is the one big door shelf for milk and a couple of items but the other shelves are just not planned well so they really don't fit the normal condiments. Other than that, great fridge. I love the look of my new fridge (inside and outside) and purchasing from Best Buy was a great experience. When the fridge went on sale a week after my purchase, all I did was call and they immediately refunded approximately $200 to reflect sales price and I was able to get immediate delivery.
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, large refrigerator that works as expected. We use the middle drawer for drinks and everything works great.
I would recommend this to a friend Rated 5 out of 5 stars
What you want in a Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I didn’t hear great things about Samsung refrigerators, but so far we haven’t had any issues with the refrigerator. Keeps everything cool, ice machine works and the water is flowing
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Love Most of this refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator EXCEPT that the ice will get stuck and slowly melt down the front, leaving puddles on top of each door. other than that, i absolutely LOVE the middle draw that can change temp from refrigerator to freezer depending on your needs. Samsung needs to redesign the door water/ice dispenser area.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Refrigerator, its huge and has room for everything we need and more!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
My BEST. Buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the purchase I have ever made. The French doors feel im pending the doors to a palace. The amount of room and storage boggles my mind. No more moving items out or side ways to get that item in the back. It’s easier to keep immaculate , there is so much more room to maneuver everything. My dairy has its own area. My middle drawer is excellent for keeping cold cuts, cheese and dips like humus. The freezer is easy to reach and organize.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older model Samsung in the home we just sold and I wanted the same for our new house. I loved the Flex-Zone drawer. I kept it cold and stored meat in it. Can't wait until we are in our house with this refrigerator!
I would recommend this to a friend Rated 4 out of 5 stars
Love my Samsung kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It’s beautiful and roomy, love the middle drawer , which it has a couple more options to move shelves but I can work around it - water is great , ice is a little slower coming out - the smart feature works good getting door alerts is nice when grandkids are around lol The one thing I do not like is that if I’m filling water and someone (or me) opens the other side door to grab something the ice and water feature stops lol
I would recommend this to a friend- Pros mentioned:Drawer functionality, Size
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the Samsung refrigerator. Plenty of room in freezer and refrigerator. We love how the drawers are divided; very convenient. We would purchase it again.
I would recommend this to a friend Rated 4 out of 5 stars
Worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the Frege is good and internal space is better then all other brands. Wine space is great Water dispenser could be better. Water leakage is present since new
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Large, spacious & beautiful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great Unit. It is very large, be sure to measure your door as well as your space. The ice dispenser throws out small chips in addition to the cubes, often missing the glass.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Works great for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful finish and holds a lot of groceries. Water and ice maker work wonderfully. I like that the temperature controls are inside the refrigerator and not on the ice/water dispenser on the outside.
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
The best refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a a wonderful refrigerator! My wife and I love how much capacity it has. We also love the middle drawer!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge and the install went extremely well
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 4 out of 5 stars
Grrat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy easy-to-use very very nice to have a flex zone different but great to have
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Refrigerator, we really like it. it works perfectly and is beautiful as well. we really like it
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space this refrigerator has and the FlexZone drawer is an absolute plus.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
UPDATES CAN BE GREAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sad to have to say goodbye to my 31 year old refrigerator. When it comes to appliances, I am a creature of habit. However, after having the new Samsung with Freezer drawers I am so happy. The organization is great for me! I love to cook so a refrigerator is a highly valued item in my kitchen. My only complaint is the crushed ice feature spits ice all over. The whole ice works fine. One thing that would have made the exterior water dispenser better is a light. I had that on my old refrigerator and it was quite handy. Otherwise, so far so good!
I would recommend this to a friend




























