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Customer Ratings & Reviews

$1,899.99
Save $800
Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2201 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,201 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic refrigerator. It's BIG, but was easy to disassemble the doors and draw fronts to fit through the a smaller than usual door. The Flex draw what 4 temp settings depending on what you want to use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks good and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was fully installed it has been working great. It is fingerprint resistant as indicated. I love the way the shelves and draws can be changed around to fit large or small item. Great buy for the money.....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This is a big fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large kitchen so this beast fits right in! We love the 'zones' and can set-up items that we use the most in the flex zone drawer for ease of use. The freezer section is a big upgrade for us and we both like it at the bottom of the fridge. Very easy to control the fridge with the Samsung app. I can add items to the freezer and the app keeps track of how long they have been in there. Before I open the door, I know what I am going for instead of looking to see what is in there. The stainless is nice but be careful as it dents very easily along with all the fingerprints that show up driving my wife crazy!

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Well laid out. French doors are awesome and useful. The center drawer is a must. Giant freezer. Best buy staff from sales through delivery were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space...the icemaker has issues. Likes to crush all the ice and leak water. But overall like it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate that you love some of the refrigerator's features, TanyaB. Let us help with the ice maker and the leak.

      Below is the troubleshooting link to help with the water leaks. The resource also includes another resource to check about leveling the refrigerator.

      Leaks under the drawers, under the fridge, or other areas:
      https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas

      For further assistance with the ice maker, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148355410) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous frig. The middle drawer keeps you from opening the whole door when you want something small. You can also open vegetable draw with only one door open. Very cooling efficient design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but there is almost zero space on the inside of the left side door because of the outside ice and water maker. However, the rest of the fridge has plenty of room so it’s not a huge issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New refrigerator lives us to expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has really done the job for us. We like the look of it and it has served us well. It seems really big and the in the door ice and water are great.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Samsung Refrigerater Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung Refrigerater along with Double ovens and electric cooktop. First 2 refrigeraters delived were damaged. Love the design of the fridge, ample capacity in both Refrigerater and freezer and drawer. The biggest issue is with the icemaker. Extremely dissapointed with it. Ice has crystals on outside of cubes and clumps together in hopper to point it will not dispense properly. When it does dispense the cubes are usually broken and spew out. Samsung technicians have been out 5 times since we bought the first fridge in August 2020. Each visit they fixed one thing after another, including replacing the icemaker and the main board. The icemaker issue has remained unchanged. Only option now is to replace the refrigerater. Love the fridge design especially the drawer but I would not recommend buying this fridge because of the icemaker issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142998952. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large space and quiet working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung refrigerator because it is very large space and no sound except when it makes ice. Also fruits and vegetables are staying longer without rotten. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent was a little to big for the space but made it work! Absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a spacious beautiful fridge. has everything i wanted. love the deli drawer. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very spacious, and the extra drawer makes it better. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator!!! Works very well and tons of space

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say the fridge is a four star so far. The reviews were not the best on this fridge but it is good so far. The only complaint I have right now is the water leaks after getting ice from the ice maker. I feel like my milk is staying fresher longer compared to my old fridge. I did get the extended warranty due to the reviews of this fridge. Got my fingers crossed the reviews were wrong. I have to add Best Buy is the only place that had this in stock, everywhere else would take months to get it in. Top notch delivery service as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy - Best Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "My experience with both the refrigerator and Best Buy’s service was exceptional. The team there really went above and beyond to assist me in selecting the ideal model for my specific needs. They took the time to understand my requirements, from storage capacity to energy efficiency, and helped me find a fridge that not only fits my space perfectly but also aligns with my budget. Their guidance made the whole shopping process smooth and stress-free, and I felt confident in my choice thanks to their expertise."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FRIDGE 911!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator which replaced the 7 year old LG. We were in need of one that day so we wouldn't lose all our food. However, the top shelf doesnt seem to stay in place. Also, I wish the salesperson would have told us about the counter depth one, so ours wouldn't stick out so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room inside and very functional. It was cold within 30 minutes, although it was recommended to wait 24-48 hours for maximum coldness. We have enjoyed having much more room for our groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Best use of space for a family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility of the use of space in this Samsung French door fridge is outstanding! Finally have enough room for fruits and vegetables as well as meats and cheeses. The freezer is much larger and more convenient than I imagined! I am so happy I went with Samsung. The only downside is the small shelves on the door that has the ice and water dispenser. If you are looking for a new fridge with lots of storage space and you don't want to have to choose between a small fridge or a small freezer this is the one for you! You will have more space that you can imagine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Must definitely purchase this Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is so roomy! It is set up just right for storage. AND the FlexZone Drawer is great. We do not have to keep opening the top part of the fridge all the time! Freezer is also very roomy with 2 compartments

    I would recommend this to a friend